Netduma Fraser

Does it feel more like the high ping or the low ping reported on the Geo?

Could you clarify, are you using the VPN service from the XR1000 or are you just using a standard VPN on your PC and it's connected to the XR? You can check if the VPN is working by checking your public IP address

That's very strange it's working with the R1 but not with the XR, you've reset as well so no lingering settings - are you using the same ethernet cable when connecting them to that wall?

The discount will likely not last much longer now. Do keep in mind this is a support forum so you'll only see people posting about issues here, it's not a guarantee you will see issues. We are working on fixing all issues reported.

What URL is that?

Make a new topic with as many details as possible and we can help you there

Can't see the second picture but what ping are you seeing in game?

You're not going to get the same ping to any servers as anyone else - it's dependent on your location/ISP routing in relation to the game server. You've disabled all the features that would help you!

You need to upgrade to this firmware and then it should be better: https://forum.netduma.com/topic/53938-new-r3-firmware-4041/

I would suggest upgrading to this firmware: https://forum.netduma.com/topic/53938-new-r3-firmware-4041/ In addition: Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.

On the phone, go to Settings > Apps, find the app then force stop it then load the app again, does it work then?

I'm not sure if you'd be able to as it's likely they're served on the same domain as the actual stream (same issue with why YouTube can't be blocked currently)

Make sure you have the map fully zoomed out, then when you get that error check for something on the map being blocked. There will likely be an authentication server that needs to be allowed.

Added! You can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/

Thank you, that's very helpful, I'll pass them on!

Exactly as above!

If you look on Devices do you see your devices connected normally there?

Just seen your edit, you may need to contact EE about that in case there is an issue with it being activated on your account

Can you clarify what you mean?

Updates are put out all the time, we just don't always say when/it isn't always worth it. More games/applications will be coming soon

If you uninstall the app then re-install it can you see the devices again?

No you don't need to use the cable provided. Move it then reboot the Plusnet router, wait 2 minutes, then reboot the R3, wait 2 minutes and you should get internet.

You can see the ping to the server/player when you make a connection to it

You can't combine them both, you can use one or the other. You still have to disable Share Excess for all devices/applications so you still can't do exactly what you want. No other features spring to mind other than the mobile app being much better with this.

You can't know your opponents specifically before you start the game