Netduma Fraser

The port can change based on what the console asks for, on the Xbox you can set the port it uses in Network Settings

You should be able to get the logs from the app, Settings > Troubleshooting > Advanced

You can try to change it using the details in this post: https://community.netgear.com/t5/Nighthawk-Wi-Fi-5-AC-Routers/Region-change/m-p/507639

Can you not access the interface when you get a disconnect then? That's no problem at all!

Here is how the feature works:

I've actually already mentioned PO to the team for the XR range so should be sorted for the next one

Always best to make you're own topic so we can focus on you there. Is the log before or after a reboot as if it is after it won't have any useful information. What firmware version are you on currently?

No way to do that unfortunately, the game will always try to connect you based on whatever its parameters are and then when it can't it'll go with what you can connect to. 2 servers really isn't a lot, you're really banking on there being space for you/them not being overloaded etc at the time you play so I would definitely recommend trying to find other servers that play well for you.

Most likely lag compensation yes or the server itself was less under load and so making it more reliable. You could try setting the Steady Ping higher to get the same effect but there is no guarantee it'll work that way

That's a NG decision, it's locked to the region it was purchased from. This is more for your security as if you selected a region and a channel that is not allowed in your country you can get in trouble. It's not that simple, you can't just use the capabilities of a site that way without some sort of agreement in place.

That's great to hear, thanks for the update!

Great thanks, this is a good example, I'll pass it on to the team

It would yes

Change the console to a PC in Device Manager, then re-add it to the Geo-Filter and select the game, does it ping correctly then?

Probably early next week. As for the firmware I'm still not providing any ETAs, shouldn't be much longer. Thanks for letting us know, I will pass that on!

There is no conclusive workaround at the moment but it's been theorised that disabling IPv6 for LAN/WAN and disabling SmartBOOST entirely from the menu can help

Could you provide the ID for the server please? I suspect the ping is timing out as their servers can't be properly pinged and the 24ms is the last ping reading it saw before the timeout

As above, it's the credentials you use to access the interface on a PC

Okay good to know, this should be fixed for you in the next version then

It might be worth contacting NG directly about this, as its not our settings they'd more likely know the reason for it not working

Do you ever see the ping graph?

The fd72 is actually a LAN IPv6 address

Do they happen at the same time? If so then yes quite possibly - we know what that issue is, it'll be fixed in the next one.

I doubt it would make a difference but could you disable QoS completely from the SmartBOOST menu and see if that helps please?

There is no real reason it shouldn't be working, I doubt it would make a difference but could you disable QoS completely from the Congestion Control menu and see if that helps please?