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Netduma Fraser

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Everything posted by Netduma Fraser

  1. There is a recommend button if you click the 3 dots top right of one of the posts in this topic but not a mark as solution button. Never knew that email went out!
  2. Thanks, I'll research and come back to you
  3. In game ping includes processing delay which all games have, that's why it is higher. Generally the lower ping you get the better experience you have so that makes sense.
  4. You need to have the WAN/internet port on the R2 (the port closest to the plug) connected to your modem then one of your devices connected to one of the LAN ports and you should get internet
  5. No worries at all, that's good information, I'll pass it on to the team to have a look.
  6. Nothing on that label that indicates the model, if you have a look on the interface itself can you get any more information on the model?
  7. All looks good on waveform there, as long as you have Congestion Control active you won't get anywhere near a max ping like that.
  8. That's probably why, remove them and try again
  9. You've just said though the game will not put you in local games at all due to your skill so it doesn't sound like it's going to be a guarantee the Geo-Filter can put you on them - the game still has to accept your connection to the server
  10. Do try the above, we have seen that helps generally
  11. Do you still have the port forwarding enabled on modem and XR500?
  12. I'd suggest factory resetting after the update as there is likely a big jump and remnants of the previous versions might be causing you issues
  13. Are you noticing any issues that line up with these entries at all?
  14. The team are working on the more pressing issues that people have reported so it won't be fixed in the next one but we'll definitely be getting it fixed
  15. I just replied to your other topic with the exact same video above!
  16. Exactly as above, sorry we can't help on this one!
  17. Your PC can't open the file, you need to access the router interface, go to Settings > Troubleshooting > Upload firmware and do it there
  18. There is an in depth video here that I think will help you a lot:
  19. Correct, it's a NG feature, I don't think they'll be updating that. You can likely achieve the same affect for HTTPS using the Adblocker instead
  20. Interesting, not seen that before - did you have anything else plugged into the same extender as the R3 potentially?
  21. I don't have any/haven't used any for a long time but if you still have the XR1000 you can put that in AP mode and that would be a good setup!
  22. NAT Type 2 is open, it just means you're connected to a router as opposed to a pure modem
  23. No the port forwarding on both isn't necessary, the DMZ on the modem should be fine. If not then set NAT to Open in WAN Settings on the XR500
  24. It is the details you use to login to the interface normally - admin / password is the default if you didn't change it
  25. No specific recommendations on APs, any should work really!
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