Netduma Fraser

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I don't know what the specific authentication server IP addresses are - knowing the IPs wouldn't help with filtering Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if you're able to see servers

You can't do anything currently, the dev team have to look into it, I will ask them to do so and if they identify an issue they'll have to implement a fix. It won't be a quick solution. Either leave the feature enabled so it has the chance to stabilize or disable it for the moment.

Have you connected direct to your modem to see if you're getting the same issue? How have you setup SmartBOOST/Congestion Control?

It's not a case of me downloading the game and checking, Steady Ping is an on or off feature, there aren't any settings that can be tweaked to make it work, it will require the dev team to take a look.

Can you provide a screenshot of the IPv6 page, how you have that setup please? The hotfix just had security updates in so surprising it would cause an issue like that

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Is it just devices connected to the XR that get disconnected or devices directly connected to the R3 as well?

Ah that's great to hear! Thanks for the update!

What do you mean by a health ping exactly?

I'll get the team to re-test Siege just in case something weird did happen there. xdefiant may require dev input if we can't get it working normally so might not be a quick thing unfortunately.

You're not using QoS (apart from Traffic Prio) or the Geo-Filter so that will explain it. Have a look at our optimal settings guides here https://support.netduma.com/en/support/solutions/folders/16000090646 and that will help

IPv6 isn't a setting we've made/control so it'll be hard for us to answer this one - break in what sense?

You don't have to use a specific DNS, cloudflare would be good for example: 2606:4700:4700::1111 2606:4700:4700::1001

Do the steps I mentioned above and that will work

What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode Are ALL devices connected to the XR? Can you provide a screenshot of the QoS and Geo-Filter page please? You're not receiving any packet loss (bottom graph is the one to focus on), hard to tell without the scale on the left but ping generally seems low, it does fluctuate but can't tell by how much and you do have a spike though its not huge so could be QoS needs to be fine tuned.

On the IPv6 page there is an option to get the DNS servers from the ISP automatically, if that's not working then you can enter them manually. Once you've done that see if you get open.

If you do the tests in the other topic I mentioned that'll help me determine what is happening

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Yes there has been for a little while now, I've given you access: https://forum.netduma.com/forum/151-netduma-r3-early-access/

The R2 has AC WiFi rather than AX WiFi on the R3, the hardware is better on the R3 but in terms of what you would notice that's the main hardware difference

Great to hear that, thanks for the update!

We don't sell the R2 anymore so you'd only be able to get it second hand, which means you wouldn't have any warranty with us in case anything went wrong so I'd suggest the R3 personally.

It won't stabilize every single match that is normal so don't expect 100% reliability but we'll look into having it work more often if possible.

There are no game servers in Switzerland so you won't get a game there, you'll need to cover another server. Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better.