Netduma Fraser

That's on Ping Heatmap but what about the Geo-Filter or are you saying that it the ping difference between heatmap and Geo-Filter?

Sorry to hear you're having a problem - your explanation doesn't have many details which makes it hard for me to understand the issue, if I can't understand the issue I can't effectively provide suitable troubleshooting steps. Please provide more information about your issue and we can go from there. Given the jump in firmware versions a factory reset would be good here. Go to the previous firmware topic, download the firmware, upload it to the router as you would normally.

It would be better to use bridge yes and have all devices connected to the R3. Disable Steady Ping on the Geo-Filter page and the ping should reduce.

It will find it yes, it may not immediately show on there - it doesn't have an immediate rollout, it'll be staggered, if not you can just install manually

Sorry to hear you're having a problem - your explanation doesn't have many details which makes it hard for me to understand the issue, if I can't understand the issue I can't effectively provide suitable troubleshooting steps. Please provide more information about your issue and we can go from there.

Okay thanks, the team will be looking into it - if you disable SmartBOOST fully does it work then?

I've responded to your specific topic

Yes that feature will still work - other ethernet cables can be used

It can be your own cable

Geo-Filter shows 12 and in game shows 40? What game are you playing? Where are you located approximately and where is the server located? Can you provide the ID for the server please?

Yes it will work with a wired switch, it would be better to have all devices connected behind the R3 for QoS to be more effective though

Very likely steady ping, disable that and the higher ping you mentioned for those specific servers should go down. Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Use Simple instead of Custom radius Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. If you deny a server you have to wait or do this restart, otherwise the connection is still alive and you can still connect to it.

This one

What do you mean by a WiFi switch exactly? Do you mean an extender? If so yes.

Disable Steady Ping, does that resolve the issue?

New firmware: https://forum.netduma.com/topic/57039-new-r3-firmware-dumaos-40290

That is normal behavior, it will not work without Geo-Latency. It is possible to get servers outside your radius with Geo-Latency but we are looking into why this is happening with Halo more often than not - they're one of the only games that has actively put procedures in place to prevent Geo-Filtering so it's a bit of a battle.

I just responded to your topic

Have you transferred over settings you were using on SmartBOOST for the console to the PC? Keep in mind you may also be running on different servers

Are you on the latest firmware version (.290 which was in Early Access but we've just released publicly) as we did improve upon this in that version

Delay is the amount of delay that has been added to your normal ping to the server / 53 is the tickrate is how often the game updates information essentially, the higher value the better, you can't do anything to influence this / Bandwidth is how much bandwidth is being used for the game That's the number after the colons on your device IP address in the source column, no other way apart from this.

I'll add it to the request list, thanks!

The latest public version is pinned to the top of the sub forum you're posting in: https://forum.netduma.com/topic/56107-new-r3-firmware-40236/ Upgrade and see if it keeps happening, if it does please grab the logs from the troubleshooting page.

You should be hiding these public IP addresses. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

I have requested PUBG be added recently so it is on the list. I think it was removed because it wasn't able to be filtered