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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Can you provide screenshots of how you've set them up in Adblocker/Traffic Controller please?
  2. I'll check in with the team to see when we can expect it
  3. That'll be due to PPPoE unfortunately and I think that'll be fixed in the next version. In the meantime if you want to use QoS you'll have to have the ISP modem/router handle PPPoE instead of the XR.
  4. Exactly as mentioned above, let us know if you have any trouble
  5. As above it's available to be selected on the Geo-Filter, we're working on getting it added to Ping Heatmap currently, shouldn't be long
  6. As mentioned above, NAT Type 2 is open but means you're behind a router. NAT Type 1 is also open but means you're behind a modem. It is not possible to get a NAT Type 1 through the R3 therefore and also would make 0 difference to gameplay quality.
  7. The above setup mentioned is what we would advise in this situation, the R3 can control everything and you get that extra WiFi speed/range from the AP.
  8. Remove the device from the Geo-Filter first, then go to the Device Manager, click on your device then change the device type to a PS etc then go back to the Geo-Filter and add the PC with the manual option. Also the way Fortnite works, you will only see a server being blocked on the map when you're actually loading into the pre-game lobby once matchmaking has succeeded.
  9. What router/firmware version is this on? Are you typing your address in? If so manually click the location on the map instead - it doesn't need to be pin point accurate.
  10. Are you actually able to access the R2 interface? If so, if you check the Device Manager table view, do the LAN ports show connected when you connect the console to them?
  11. Is that the LAN IP you've changed it to? Does routerlogin.net work?
  12. The Ping Optimizer servers may not always be available and so can fail sometimes, we're rewriting the feature as well currently. So would recommend changing Congestion Control manually for the moment. However, I've given you Early Access so you can see if it is more consistent on that firmware: https://forum.netduma.com/forum/151-netduma-r3-early-access/
  13. It's not necessarily a thing we can add - do you see it working for normal CS2? Have you ever seen it work for Faceit servers?
  14. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What speeds do you pay for/expect and what are you receiving? Where are you testing the speeds?
  15. I mean at least in the screenshot above you won't be able to connect to anything. To force a server you wouldn't use Ping Assist, you'd have that on 0 and then just the radius over the server you want to connect to.
  16. You already have access: https://forum.netduma.com/forum/151-netduma-r3-early-access/
  17. In the Early Access sub forum - do you mean the RGB?
  18. I suspect that could be due to the console taking the ports needed - if you turn on the PC first does it then show Open?
  19. The fact you're getting timeouts after the first response indicates there is more than one hop which could indicate you do have a CG-NAT. If this is the case the only solutions are: Secure a static public IP from your ISP - this is something that they would usually charge for Change ISP to one that doesn't use CG-NAT
  20. Based on the Ping Heatmap pings and your forum profile it looks like you're in Bangladesh not in the EU and so you're probably hitting a ping limit - the game isn't going to want to connect you to servers you're going to have a minimum 200 ping to. We also can't guarantee you'd be able to force servers that far away from you.
  21. Have you ever had an Open NAT with the internet provider you're on currently? It sounds like you're on a CG-NAT which there is a test for at the bottom of this article https://support.netduma.com/en/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat
  22. Thanks for that, I'll pass it on, factory reset or do what is needed to gain access then get on the one we posted today and see if that is better.
  23. The in game ping should be higher than the speedtest ping, is that not the case? Are you connecting to a super close server? You might be being lag compensated in which case forcing a server slightly further away with a higher ping might provide a better experience.
  24. Do keep us posted, you could also disable filtering which would allow you to still see servers/where you connect to which will give you an idea of if you're able to connect normally
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