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Netduma Fraser

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Everything posted by Netduma Fraser

  1. I'd check if changing back to 192.168.1.1 for the LAN IP fixes this initially. If not, make sure you're accessing via HTTP not HTTPS. See if routerlogin.net provides you with better success. If you're using Armor try disabling that as well please. It looks like you're using a browser based Adblocker, it could be blocking the interface, either disable it then check or add http://192.168.1.1/ & http://routerlogin.net as a trusted site and then check please.
  2. Where are you checking the speeds, on speedtest.net? Can you provide a screenshot of the WAN & LAN settings pages please?
  3. Yes but I want you to be at a blank slate on that front - if you've made incorrect rules that could do the opposite of what you want
  4. Yes please follow the CG-NAT section at the bottom of this guide and let us know the results https://support.netduma.com/docs/dumaos-3/open-nat/#cg-nat
  5. It's been 1 year, what firmware version are you on currently?
  6. Are you using the credentials you use to login to NordVPN on their website or the service credentials? It needs to be the latter that you should be able to access in your NordVPN dashboard
  7. Yes copy it into the configuration box on HVPN, enter your Nord credentials and connect. Then make rules that you want the VPN to apply to
  8. SmartBOOST > top right of the page > Settings > Toggle enabled off
  9. Does the same cable with a PC work when connected to the router?
  10. That modem doesn't have WiFi so the rest didn't apply to it, you could ignore what I said. As above, it's also possible you have a CG-NAT. Check with the Geo-Filter disabled and see if it is open then.
  11. Yeah we're already looking into that
  12. So the R3 WAN IP is in the DMZ on the BT hub right? Have you made any changes on the R3 for ports as well?
  13. It's still applying Congestion Control when you're playing using your set values
  14. It means it'll use a server within your radius to connect you to a server outside your radius
  15. The cable type doesn't matter, try a different cable and also try a different port on the router. If you've set manual network settings on the console remove them and make it automatic.
  16. You can do this yes but the ports are limited to 1Gbps so you'll get a 10th of the speeds you pay for through it, that doesn't matter for gaming though.
  17. If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R3 (found in Settings > WAN) and enter it into the DMZ function on the ISP modem/router. You should get an Open NAT then.
  18. Yes the one in Ireland needs to be allowed, it's an authentication server required for online play, at least remove those and see if it works. The team will push a cloud on Monday that should help overall.
  19. We're pretty sure the game is using relay servers which will be hard for us to resolve which is why it will require dev input, it may not be possible. We don't have a public ticket system, what you've done is fine thank you.
  20. Okay no worries, there is another way to try when we force it, I'll let the team know to try it on Monday, thanks for your patience
  21. I'll get the team to have a look, in the meantime use one of the other CoD options - the servers basically never change
  22. It should indicate something, trying to stabilize, unable to stabilize etc, if not then it's been disabled and you'll need to re-enable it. If they're both on at the same time then one will use 3074 and the other will use 3075 that's normal.
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