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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    You can setup the Geo-Filter once and then forget it, no need to open the interface, it will continue to work in the background every time you play
  2. Netduma Fraser
    Good to hear that sorted it! We'll be testing this way of playing so we can update it for PC
  3. Netduma Fraser
    Are you changing the Geo-Filter settings while you're already on the game? If so that will be why. Make a change then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.
  4. Netduma Fraser
    As in the servers within Madrid are varying by that much or you're getting servers from different countries? If the latter please provide a screenshot of your Geo-Filter settings - you'll need to disable Geo-Latency most likely.
  5. Netduma Fraser
    So blocking ports the game doesn't use makes SmartBOOST detect it correctly?
  6. Netduma Fraser
    Good to hear! If you have a ping that fluctuates quite a lot I would recommend trying it
  7. Netduma Fraser
    There may be a newer version, you can check that here: https://www.netgear.com/support/ Resync the cloud then provide the log from the System Information page please
  8. Netduma Fraser
    Can you provide a screenshot of your Ping Heatmap list please? You can ping one of the other cod games, the locations/pings will basically be the same
  9. Netduma Fraser
    When you're playing does it show up in SmartBOOST? If not can you provide a screenshot of that page please
  10. Netduma Fraser
    Great to hear that, thanks for the update!
  11. Netduma Fraser
    They are probably taking different routes to the destination yes which could affect it
  12. Netduma Fraser
    Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. If it continues use the simply radius instead of custom/country selection.
  13. Netduma Fraser
    What is the model of your phone and can you do a test using a wired PC?
  14. Netduma Fraser
    It should be available, could you resync the cloud and check again please? What router are you using?
  15. Netduma Fraser
    Try it on the one above and see if it continues
  16. Netduma Fraser
    I've given you Early Access, could you see if you get the same on this firmware please: https://forum.netduma.com/topic/57223-new-firmware-r3-dumaos-40402-disconnections-fix
  17. Netduma Fraser
    Did you setup the Geo-Filter while you were already on the game/had battle.net open at all?
  18. Netduma Fraser
    We do actually utilize something like this for Ping Heatmap but it's likely we'll need to update the heatmap with a new server, thanks for letting us know!
  19. Netduma Fraser
    Thank you, I'll pass that on. Game servers tend to reject pings, I don't know the specific reason why. In terms of the IP its because you could also see peoples IP addresses and that could be used maliciously.
  20. Netduma Fraser
    I've asked them to try again but they may have to try tomorrow
  21. Netduma Fraser
    What other settings have you changed from the defaults?
  22. Netduma Fraser
    Can you provide a screenshot of your Geo-Filter page when you see this happening please?
  23. Netduma Fraser
    We've never had that as a feature, you can toggle rules off though which will make it easier
  24. Netduma Fraser
    We can look into that, caps would definitely be helpful thanks!
  25. Netduma Fraser
    Makes sense, they weren't able to access. Unplug the router from power for 10 minutes, plug in, then wait 4 minutes and see if it stops
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