Netduma Fraser

Glad to hear they're having a good experience, if we're not given the opportunity to help we can't unfortunately. It's a router that requires fine tuning and experimentation to find what works best, it may require a bit more effort but the pay off will be better.

That's quite a broad question without any insight into your network - what does your physical network look like and what are you wanting to achieve?

In this case the IP address for your Xbox renewed itself, set a static/reserved IP for the Xbox in Settings and that should prevent it happening again in future

Make sure to upgrade to the recent update we put out on Friday and then resync the cloud and check it again please. I'm not sure if we've determined whether the game can be filtered or not yet

Added

There are no specific recommendations for ranges of jitter/ping, as it all depends on actually what your connection is capable of/how stable your line is and the connection to the server as well as the server stability. If you have devices connected to an upstream router then I would definitely suggest having everything connected to the R3 as the R3 can't effectively control the network otherwise

Sorry to hear you're having that experience, I'd suggest making a new topic and we can help you there

Grab the logs when it next happens please and we can take a look

Looks like you've had great advice, let us know if you have any more questions!

I haven't heard anything currently, they're looking at the unable to downgrade on the XR1000 issue right now as a matter of urgency. I'll chase them on this though

Can you provide a screenshot of what you see when you get a game outside your radius please? What specific apps is it not blocking on the TV?

That won't have been official advice and should not have been done as it may not be possible to come back to XR500 firmware. The best thing you can try would be upgrading via TFTP https://forum.netduma.com/topic/54949-dumaos-is-not-running/?do=findComment&comment=407569

Do a factory reset on this version then check again please. If it continues provide another log please

You must be the only one that has been able to downgrade normally, we were able to reproduce it easily but that was the bug that caused us to remove it for the moment. The team are looking into it and once they can resolve that they'll release it again. We're fixing some issues with our cloud system that makes updating things like that more difficult than it needs to be currently, that's why it's a bit slower in some cases to get cloud updates out for specific games. This isn't helped by routers running different versions of QoS. I'll bring it up to the colleague who'd take care of it so he can get that sorted when it's easier to do so. Added, though the firmware has been removed temporarily but you'll be in the right place when a new one is available.

Close the tab, unplug the router from power for 10 minutes, plug in, then wait 4 minutes then access and see if it works please

Give the new update in early access we posted yesterday a try please, hopefully that will prevent it happening again

Thank you for the suggestion, I will pass it on to the team

In the first post if you scroll down you'll see the link for the RC14 firmware which is what you want - it will appear as .134 after you've done it but if you used the public .134 version you won't be on it

The only option available is entering an address so if that's the only way it is working then that will be the only way

Well done on finding a solution and thanks for sharing! Good question but in this case you're not bridging anything, you're just setting up the device in its own virtual LAN which can actually be more secure.

I've given you Early Access, we just posted a new firmware there yesterday, try that and see if works better https://forum.netduma.com/forum/151-netduma-r3-early-access/

For the first one no I don't think that's possible, it's server side so we can't see that and we're just running a simple ping or trace to the server so we only have basic information. Jitter/Packet loss/Stability yes most likely we could do that. Matchmaking/peer quality are you referring to establishing the quality of everyone else in the game with you? If so as it's server based the router can only see the server not any peers

No there isn't an option for that, I can add it to the request list but I can't guarantee when/if it may be added

Can you expand on the Adblocker not working - where are you testing this to determine it isn't working? What do you mean by the Geo-Filter works sometimes?

Oh I thought you were using that already as you have early access, yes I would suggest doing so, we just posted a new firmware there yesterday as well