Netduma Fraser

Unfortunately after a reboot the logs are wiped, if it happens again check if you can access using the mobile app

No that's not something that has happened

It's not really a problem per se - game servers don't respond to pings very well so we're trying to workaround it but yes others will have it too

I don't think that would be necessary or really help in this scenario

Does Network Monitor detect any traffic? Does the Device Manager show the devices online? Have you put your PC in the DMZ or made a Traffic Controller rule for it?

That's good to hear, thanks for the update, do let us know if it happens again

They should be on by default but if you look at the router dashboard you'll see the RGB Controls panel on the right side, you can change it all from there. You can't buy any but if you email we can sort you out. If you think they're broken it's likely they've just popped out of place.

Yes that would probably work just fine. It's always possible but I wouldn't have thought so, however: Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 2.4GHz specifically for stability, 5GHz for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _ See if that helps at all. Also sounds like you're leaving the router interface open, close it once you've made any necessary changes then see how you get on. The appearing/disappearing is because although the device is connected, if the internet isn't being used actively it's very sensitive and will then show offline, as soon as activity is detected it'll switch back.

You're not using a router in front of the XR so you can ignore that part

If you click ok does it allow you to continue using the Geo-Filter? Does it appear when loading the page or when clicking an option? What firmware version are you on?

It's not able to ping the server properly, hence why it's showing the impossible 1ms value and so it can't stabilize it properly as it doesn't know what ping it should be applying. We're working on a new ping method that may help make it more reliable but we don't have an ETA on that.

What did you delete to make it work exactly?

That's all fine, it is worth experimenting with the Congestion Control percentages to find what works best for you, as well as trying to force different servers even if they may be slightly further away, even if it's a slightly higher ping, if it is more stable you may have a better experience.

Does it play better outside of peak times? Are you using the Geo-Filter to get the closest servers?

I mean the translation of your comments, what do you mean about the lights?

Either should work really

Thanks, I'll reply there. It's an authentication server required for online play so you can ignore that, it needs to be connected to

Okay but I need more information, repeating it doesn't work doesn't give me any more to work from see below:

Could you clarify? The translation was contradictory. The app should work but try another browser/device if needed

That's great to hear, thanks for providing your experience! It's on the list so hoping we'll get it added as soon as we can

Continue via the mobile app and see if you can finish it that way

Please email us [email protected] and we'll get you sorted

Download the lists and then upload them or use http instead of https and see if it works

Added

The cloud will be responsible for the outdated game selection on Traffic Prioritization - you can add your PC with the Games Console service to achieve the same effect. Are you using the standard lists for Adblocker? If you manually add a site does it block it? Have you put your PC in the DMZ or made a Traffic Controller rule for it?