Netduma Fraser

What is the model of the modem/router the RXR is connected to and how have you set that to ensure all traffic flows to the XR? E.g XR in its DMZ, modem/bridge mode Are ALL devices connected to the XR? Have you entered your paid for speeds into the router? How have you setup Congestion Control? How have you setup the Geo-Filter? Are you using PPPoE/IPv6 or VLAN? Are you seeing a high ping with the hit reg issue? Where are you seeing the 6ms ping, in game or on the Geo-Filter? I've added you to the beta but there are upgrade troubles so I wouldn't rely on that

I would say that you cloning the MAC address is probably the issue. You've got the ONT & the R3 both being used at the same time and appearing as the same device. Disable the MAC cloning, it isn't needed, reboot then monitor

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Do you have internet on that modem/router when it happens? Please provide the log from Settings > Troubleshooting if it happens again

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As above, no problem at all and it is disabled by default on the R3

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So you've tried with another cable? What do you mean fixed IP list? Like I mentioned, until the Huawei recognizes that there is a physical connection to the XR/shows it on the list of devices there is nothing that can be done on the XR. You could try a different LAN port on the Huawei in case that one has gone bad. Otherwise it may be the WAN port on the XR is faulty in which case that's a hardware fault and definitely nothing we can do to fix it

That white cable is connected to one of the Huawei LAN ports? That sounds very likely to be the ethernet cable then, if you switch it out for another does it work? If the Huawei doesn't show the two are physically connected then nothing we do on the XR will help until that happens

Ah I see, yes the console method is what I usually recommend for PC players, it will work all the time rather than some of the time as the games services get outdated which doesn't happen when switching it to a console

So you'd put the lowest number as the start of the range and the highest number as the end of the range 11 - 38. Sounds like you don't really need to use it if you know the two servers that are best for you, you can just cover them with the radius instead. He wouldn't have Ping Assist but if you're the party leader, the server you connect to which may be influenced by ping assist will be the server he connects to.

Now the ISP modem/router isn't in bridge, on that interface does it show the XR as a connected device? Can you provide a picture of the back of the XR how the ethernet cables are connected and the same for your ISP modem/router please?

"Let the game connect to servers outside your filter if they fall within your Ping Assist range." What do you mean the same experience as you? If you're the party leader and you have the Geo-Filter enabled they would connect to the same server as you.

Did you remove those game servers from the allow list?

Was that screenshot taken after a reboot of the router after you disabled PPPoE?

Once you've disabled PPPoE you need to set it to automatic, currently it's set to static, then reboot from the interface and it should grab the correct information from the ISP router. The logs panel is lower down on the System Information page, it would be easier to look/get screenshots from a PC if you have one available. Yeah its 10.0.0.1 as your ISP router uses 192.168.1.1 to access and they have to be different.

Have you used something like Ping Plotter shown in the guide? As that will provide more real world results and should be more accurate overall

Ping Optimizer just reduces the Congestion Control percentages and uses a different speed test server than you're using to test against so it's not doing anything special that you're not already doing, it's just a case of finding what works specifically for you. If you're prioritized the entire PC then the speedtest results you're getting are also going to be influenced by that, disable that then try testing. Follow this guide https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ while downloading & start with 95% for Congestion Control (set to Always), check results, decrease by 10%, check, decrease by 10% etc, until you get to a value that is pretty good & then try 5% either side of that value to see if it can be improved. Download & Upload on Congestion Control don't have to be the same value & you may have a better experience with differing values.

No worries, reply whenever you're able to. Use 192.168.1.1 to login instead. I'll need the log from the System Information page when you then have access. As you've now disabled bridge mode you can also disable PPPoE on the XR. Reboot the Huawei, wait 2 minutes, reboot the XR from the interface, wait 4 minutes then check if you have internet.

You can change the server manually on speedtest.net, change it to a close server when it switches to miami, do you still get a low ping? No you don't need to do that, there won't be a game server there so it won't achieve anything. It is possible that the ISP is using alternative routing during peak times to help with load. If that is the case there is nothing you can do other than what I mentioned previously - don't play during peak hours or switch to a less used ISP

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? Have you entered those speeds you mentioned into the router? How have you setup SmartBOOST? What game are you playing? What platform are you playing on and how is it connected, via ethernet or WiFi? Where are you testing the bufferbloat exactly?

It doesn't sound like ping is the issue but that speedtest is selecting the wrong server for some reason, on ethernet if you switch it to the server WiFi uses do you get the same lower ping?

Ah yes my mistake, glad its working now!

Make sure you're launching the game client/game after you've set the Geo-Filter up If you change Geo-Filter settings while on the game then restart the game before searching again Ensure strict mode is enabled Ensure Ping Assist is disabled If you do all that it should filter correctly

Your phone may be appearing as a different device when connecting to 5GHz, for example, I just connected my phone to 2.4GHz and it has a completely different MAC address (which is a unique device identifier) and so the router may be interpreting it as a completely new device. So check on the Device Manager when you switch WiFi to see if it or another device seemingly appears, re-name it as needed and then check on Adblocker that it will be blocking for that specific device.

You'll need to do it a few times, just do it while you're trying to use Discord, not when you're on the game so no game servers will appear