Administrators Netduma Fraser Posted January 1, 2022 Administrators Share Posted January 1, 2022 36 minutes ago, heppyduma said: Performed the firmware update and factory reset. Issue now is the only 5Ghz Wi-Fi channels selectable are 36-48? Welcome to the forum! Yes that is known, we'll fix that in upcoming versions Link to comment Share on other sites More sharing options...
burnavator Posted January 5, 2022 Share Posted January 5, 2022 On 11/25/2021 at 3:16 PM, Netduma Fraser said: @Killerelite06 @Fuzy @dpk_ydv thanks for the reports guys, speaking to the devs they have found an issue where our version of Wireguard doesn't accept some entries, it was made too strict essentially, it will be fixed. Below is an example of a config that does work despite this issue, if you fit your config around this one yours should work as well. [Interface] Address= 10.x.x.x PrivateKey= (removed) ListenPort =443 dns = 116.x.x.x,95.x.x.x [Peer] PublicKey= (removed) AllowedIPs =0.0.0.0/0 Endpoint = example01.exampleservers.com:443 I have tried this using my setup with no luck here is what I'm using (with keys removed) the provider is Mullvad [Interface] PrivateKey = (removed) Address = 10.65.169.246 DNS = 193.138.218.74 [Peer] PublicKey = (removed) AllowedIPs = 0.0.0.0/0 Endpoint = 86.106.136.210:51820 also tried it like this: [Interface] Address = 10.65.169.246 PrivateKey = (Removed) ListenPort: 51820 DNS = 193.138.218.74 [Peer] PublicKey = (Removed) AllowedIPs = 0.0.0.0/0 Endpoint = 86.106.136.210:51820 still just fails straight away Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 5, 2022 Author Share Posted January 5, 2022 3 hours ago, burnavator said: I have tried this using my setup with no luck here is what I'm using (with keys removed) the provider is Mullvad [Interface] PrivateKey = (removed) Address = 10.65.169.246 DNS = 193.138.218.74 [Peer] PublicKey = (removed) AllowedIPs = 0.0.0.0/0 Endpoint = 86.106.136.210:51820 also tried it like this: [Interface] Address = 10.65.169.246 PrivateKey = (Removed) ListenPort: 51820 DNS = 193.138.218.74 [Peer] PublicKey = (Removed) AllowedIPs = 0.0.0.0/0 Endpoint = 86.106.136.210:51820 still just fails straight away Welcome to the forum! Could you try this please: [Interface] Address = 10.65.169.246 PrivateKey = (Removed) ListenPort= 51820 DNS = 193.138.218.74 [Peer] PublicKey = (Removed) AllowedIPs = 0.0.0.0/0 Endpoint = 86.106.136.210:51820 Link to comment Share on other sites More sharing options...
burnavator Posted January 6, 2022 Share Posted January 6, 2022 17 hours ago, Netduma Liam said: Welcome to the forum! Could you try this please: [Interface] Address = 10.65.169.246 PrivateKey = (Removed) ListenPort= 51820 DNS = 193.138.218.74 [Peer] PublicKey = (Removed) AllowedIPs = 0.0.0.0/0 Endpoint = 86.106.136.210:51820 Hi Thanks for the post. Still doesn't work, it just fails instantly. No logs or anything. Also if I change tabs, then come back to hybrid VPN, all the settings are erased. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 6, 2022 Administrators Share Posted January 6, 2022 11 hours ago, burnavator said: Hi Thanks for the post. Still doesn't work, it just fails instantly. No logs or anything. Also if I change tabs, then come back to hybrid VPN, all the settings are erased. Did you factory reset after you upgraded to .394? Link to comment Share on other sites More sharing options...
burnavator Posted January 6, 2022 Share Posted January 6, 2022 2 hours ago, Netduma Fraser said: Did you factory reset after you upgraded to .394? Yes, I've reset a couple of times now. Ive also noticed when using open vpn some devices continually disconnect from the internet and they only come back online if I remove them from Hybrid VPN, or disable then re enable. Is there any indication of how long the next update will be to address the vpn issues? I might just roll back to the previous version until this has been fixed, unless you have any suggestions? Thanks again Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 6, 2022 Administrators Share Posted January 6, 2022 21 minutes ago, burnavator said: Yes, I've reset a couple of times now. Ive also noticed when using open vpn some devices continually disconnect from the internet and they only come back online if I remove them from Hybrid VPN, or disable then re enable. Is there any indication of how long the next update will be to address the vpn issues? I might just roll back to the previous version until this has been fixed, unless you have any suggestions? Thanks again How did you add them to the VPN? Did you have the option enabled that disconnects them from the internet if the VPN goes down? We're working on a new firmware at the moment so shouldn't be too long but I can't give an ETA. The template for Wireguard as mentioned above is very strict so if it's not working there isn't much we can do for the moment except use OpenVPN instead. Link to comment Share on other sites More sharing options...
burnavator Posted January 6, 2022 Share Posted January 6, 2022 33 minutes ago, Netduma Fraser said: How did you add them to the VPN? Did you have the option enabled that disconnects them from the internet if the VPN goes down? We're working on a new firmware at the moment so shouldn't be too long but I can't give an ETA. The template for Wireguard as mentioned above is very strict so if it's not working there isn't much we can do for the moment except use OpenVPN instead. I just added device in the VPN traffic Box. I tried disabling the "block traffic if vpn disconnects" option just incase it was that but it was still happening. The VPN is now failing on the status screen and only starts working again if I reboot. I will probably just roll back for now then, as it was working fine before. only reason I updated was for the WireGuard support. Which WireGuard VPN provider did you use to get it working? Thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 6, 2022 Administrators Share Posted January 6, 2022 1 hour ago, burnavator said: I just added device in the VPN traffic Box. I tried disabling the "block traffic if vpn disconnects" option just incase it was that but it was still happening. The VPN is now failing on the status screen and only starts working again if I reboot. I will probably just roll back for now then, as it was working fine before. only reason I updated was for the WireGuard support. Which WireGuard VPN provider did you use to get it working? Thanks So just with Do NOT VPN these services? That option would cause them to disconnect so they experienced it without that option being enabled? Do they all disconnect at the same time? Do they seem to disconnect when a particular application/service is used etc? I believe we made a private one with Ubuntu. Link to comment Share on other sites More sharing options...
burnavator Posted January 6, 2022 Share Posted January 6, 2022 9 minutes ago, Netduma Fraser said: So just with Do NOT VPN these services? That option would cause them to disconnect so they experienced it without that option being enabled? Do they all disconnect at the same time? Do they seem to disconnect when a particular application/service is used etc? I believe we made a private one with Ubuntu. Yes "do not vpn these services". My laptop seemed to work ok with the vpn, it was my iphone that stopped working also my wives iPhone, Apple TV and fire cube seemed to be ok as well. Link to comment Share on other sites More sharing options...
CheckoutCoachCam Posted January 6, 2022 Share Posted January 6, 2022 On 12/29/2021 at 5:12 PM, Netduma Fraser said: So not rebooting remotely? There is nothing specifically that was changed that would affect that at all, once the team are back they can take a look at this though we may have another firmware on the way in early jan I've noticed that yeah, I have to reboot the modem then the router, not the other way around. Do you have any idea as to why I cant reboot from the interface anymore? I can tell the reboot goes through to the router, but the connection never comes back up until I unplug modem/router. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 6, 2022 Administrators Share Posted January 6, 2022 1 hour ago, burnavator said: Yes "do not vpn these services". My laptop seemed to work ok with the vpn, it was my iphone that stopped working also my wives iPhone, Apple TV and fire cube seemed to be ok as well. Ah try disabling the Private Addresses option on the iPhone WiFi options for the R2, reboot the phone then see if it keeps a connection. 39 minutes ago, CheckoutCoachCam said: I've noticed that yeah, I have to reboot the modem then the router, not the other way around. Do you have any idea as to why I cant reboot from the interface anymore? I can tell the reboot goes through to the router, but the connection never comes back up until I unplug modem/router. The modem hands out an IP to the router so if you reboot the router first then the modem doesn't necessarily notice after it's rebooted that there is a device there, by rebooting after the modem it clearly sees a device is now connected and gives an address, that's my understanding of what could be happening - some are finicky in what order they need to be booted in. Is that when rebooting via ethernet? Link to comment Share on other sites More sharing options...
CheckoutCoachCam Posted January 6, 2022 Share Posted January 6, 2022 1 hour ago, Netduma Fraser said: Ah try disabling the Private Addresses option on the iPhone WiFi options for the R2, reboot the phone then see if it keeps a connection. The modem hands out an IP to the router so if you reboot the router first then the modem doesn't necessarily notice after it's rebooted that there is a device there, by rebooting after the modem it clearly sees a device is now connected and gives an address, that's my understanding of what could be happening - some are finicky in what order they need to be booted in. Is that when rebooting via ethernet? That's correct. Since I remember you said a new firmware is likely coming soon...is it possible to go back to a recent firmware until this new one is released? I know you said this wasn't affected in the update but ever since I updated and did a factory reset, I've been having the problem. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7, 2022 Administrators Share Posted January 7, 2022 15 minutes ago, CheckoutCoachCam said: That's correct. Since I remember you said a new firmware is likely coming soon...is it possible to go back to a recent firmware until this new one is released? I know you said this wasn't affected in the update but ever since I updated and did a factory reset, I've been having the problem. You can absolutely do that if you wish to, downgrade in the same way you upgraded by uploading the previous firmware version file Link to comment Share on other sites More sharing options...
wrighty338 Posted January 8, 2022 Share Posted January 8, 2022 Day 10 on new firmware all is well not 1 issue reported in the house Netduma Fraser 1 Link to comment Share on other sites More sharing options...
dpk_ydv Posted January 9, 2022 Share Posted January 9, 2022 On 1/7/2022 at 1:48 AM, Netduma Fraser said: We're working on a new firmware at the moment so shouldn't be too long but I can't give an ETA. If I may ask, what changes do you plan with the new update? Just fixing Wireguard hybrid VPN? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9, 2022 Administrators Share Posted January 9, 2022 6 hours ago, dpk_ydv said: If I may ask, what changes do you plan with the new update? Just fixing Wireguard hybrid VPN? Can't go into it too much at the moment but some improvements for mobile access via browser and perhaps a feature if testing goes well Link to comment Share on other sites More sharing options...
TODDzillaInLA Posted January 9, 2022 Share Posted January 9, 2022 20 minutes ago, Netduma Fraser said: Can't go into it too much at the moment but some improvements for mobile access via browser and perhaps a feature if testing goes well Please add L2TP/IPsec to the new.update and the dns part I been asking about 🙏🏽 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9, 2022 Administrators Share Posted January 9, 2022 50 minutes ago, TODDzillaInLA said: Please add L2TP/IPsec to the new.update and the dns part I been asking about 🙏🏽 Don't think it will be in the next update but it's on the list! You can set the VPN DNS in the version you're on Link to comment Share on other sites More sharing options...
NetDumaNewb Posted January 12, 2022 Share Posted January 12, 2022 The firmware update is not completing. It keeps in progress page ain’t refreshing. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 12, 2022 Author Share Posted January 12, 2022 1 hour ago, NetDumaNewb said: The firmware update is not completing. It keeps in progress page ain’t refreshing. Please allow it some time, it may take a little while. If it's still not doing anything refresh the page manually and check if you're still getting this pop-up. If you're not, reboot the R2 and try upgrading again. If you're still experiencing issues after that please create a new topic describing the issue instead of adding back to this topic. Link to comment Share on other sites More sharing options...
wrighty338 Posted January 14, 2022 Share Posted January 14, 2022 Were any changes made to adblocking? on average id say im blocking a lot less looking at the dashboard and now my windows spotlight works almost every day - something that used to be blocked and remedied via adblock disable i have however recently switched to Brave browser and not sure if this has anything to do with less tracking/advert requests requests going back out to the web anyone else notice any change? Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 14, 2022 Author Share Posted January 14, 2022 7 hours ago, wrighty338 said: Were any changes made to adblocking? on average id say im blocking a lot less looking at the dashboard and now my windows spotlight works almost every day - something that used to be blocked and remedied via adblock disable i have however recently switched to Brave browser and not sure if this has anything to do with less tracking/advert requests requests going back out to the web anyone else notice any change? Not necessarily with the firmware, but we do push cloud-updates semi-regularly for adblocker with updated whitelist and blacklist info. That's likely what has improved the experience for you! wrighty338 1 Link to comment Share on other sites More sharing options...
KARLmitLAMA Posted January 16, 2022 Share Posted January 16, 2022 Hi there, i just updated to .394 and my R2 isn´t working anymore. I did a reset after the update and did the inital setup again. Now my Xbox wont connected to the internet anymore. I tried multiple settings, disabled QoS, set the DMZ to the IP of the Xbox, gave the Xbox a fixed IP and some more. Hybrid VPN isn´t working with basic Wireguard configs and the Status just says failed without any logs. Hope there´s an update very soon... I switched the Xbox back to my main network to use it again. kind regards Michael Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 16, 2022 Administrators Share Posted January 16, 2022 13 minutes ago, KARLmitLAMA said: Hi there, i just updated to .394 and my R2 isn´t working anymore. I did a reset after the update and did the inital setup again. Now my Xbox wont connected to the internet anymore. I tried multiple settings, disabled QoS, set the DMZ to the IP of the Xbox, gave the Xbox a fixed IP and some more. Hybrid VPN isn´t working with basic Wireguard configs and the Status just says failed without any logs. Hope there´s an update very soon... I switched the Xbox back to my main network to use it again. kind regards Michael How did you do the reset exactly? What settings did you change exactly prior to putting the Xbox online? It may be worth doing another factory reset as some users have reported if gets rid of issues that the first didn't. You'll have to use Wireguard following this format: [Interface] Address= 10.x.x.x PrivateKey= (removed) ListenPort =443 dns = 116.x.x.x,95.x.x.x [Peer] PublicKey= (removed) AllowedIPs =0.0.0.0/0 Endpoint = example01.exampleservers.com:443 Link to comment Share on other sites More sharing options...
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