ANNOUNCEMENT: The Netduma R2 is here

[Gaston]

OK thank you for your quick reply i look forward to receiving the r2. have a good weekend

[Netduma Fraser]

23 minutes ago, Gaston said:

OK thank you for your quick reply i look forward to receiving the r2. have a good weekend

You're welcome, thank you and you!

[razielleonhart]

It's crazy I was able to get the R2 for the $150 pre-order price and noticed it went up to $175 today. And when I woke up this morning I got my tracking info and I will get my R2 on Tuesday.

[Netduma Fraser]

36 minutes ago, razielleonhart said:

It's crazy I was able to get the R2 for the $150 pre-order price and noticed it went up to $175 today. And when I woke up this morning I got my tracking info and I will get my R2 on Tuesday.

Hey, welcome to the forum!

That's great to hear! We have overhauled our website now and removed the launch discount as well so you bought at the right time!

[Tingzabot]

Hey i got an r2 a few weeks ago kinda had some issues setting it up. Put it aside until my cousin come by to look at it. Now i plugged it back in and cant access dumaos. Should i do a factory reset?

[Netduma Liam]

9 hours ago, Tingzabot said:

Hey i got an r2 a few weeks ago kinda had some issues setting it up. Put it aside until my cousin come by to look at it. Now i plugged it back in and cant access dumaos. Should i do a factory reset?

How are you currently trying to access DumaOS? Are you connected to the R2 via wired or wireless?

[Tingzabot]

I was getting into dumaos by windows 10 pc ether net directly to my laptop then google chrome. Now im having wifi issues. I think i did something wrong on initial setup

[Kurot]

On 3/25/2021 at 9:06 AM, Netduma Liam said:

We're dispatching all remaining pre-orders today and tomorrow, you will receive an email from us with your tracking information once we've dispatched yours.

Still havent recieved my shipping information for 2 pre order units i bought from Chile last week

[Netduma Fraser]

22 hours ago, Tingzabot said:

I was getting into dumaos by windows 10 pc ether net directly to my laptop then google chrome. Now im having wifi issues. I think i did something wrong on initial setup

Hey, welcome to the forum!

Go ahead and hold the reset button for 30 seconds, release, wait 2 minutes then try accessing via ethernet. You will need to complete the setup wizard before you can get internet.

15 hours ago, Kurot said:

Still havent recieved my shipping information for 2 pre order units i bought from Chile last week

Hey, welcome to the forum!

If you email [email protected] with your order number they can let you know the status of your order. Alternatively if you provide your order number here I can take a look for you.

[Niki]

It worth the waiting 1 month for the R2. The router is doing perfectly the job and im playing whatever server in Fifa i want. If 1 server feels slugish i simply change the server. Good job Duma team! 😊

[SM961]

On 3/19/2021 at 6:33 AM, Netduma Liam said:

The R2 uses a multi-threaded dual core processor, you can see the full tech specs here:

https://netduma.com/order/netduma-r2/#tab-additional_information

Thanks for the link, but I want to know the speed of the processor speed which I still don't see it on the link. 

[Newfoundland]

On 4/6/2021 at 6:51 PM, SM961 said:

Thanks for the link, but I want to know the speed of the processor speed which I still don't see it on the link. 

It’s 880mhz dual core.

[Chopman]

If you like destiny don't buy, Duma OS will not work for long if at all on any of it's features. Not even server filtering as they constantly claim.

[Netduma Fraser]

1 hour ago, Chopman said:

If you like destiny don't buy, Duma OS will not work for long if at all on any of it's features. Not even server filtering as they constantly claim.

Thanks for the kind words.

1. The router intention is not to help you get into a game solo or force connections to your friends so you're on opposite teams - the intention has always been to get you the best games possible.
2. The game devs changed their matchmaking system so that you're unable to do this anymore, not us. I think the fact we're looking into the possibility of a workaround to allow an unintentional way of connecting to the game shows we care about our customers.

We are going to re-classify Destiny and push a cloud update so you can at the very least filter via servers properly - if there is anything more we can do then we will but it may not be possible. I understand you're frustrated but I feel your anger is misplaced. We'll keep people posted.

[ktaylor2]

5 hours ago, Netduma Fraser said:

Thanks for the kind words.

1. The router intention is not to help you get into a game solo or force connections to your friends so you're on opposite teams - the intention has always been to get you the best games possible.
2. The game devs changed their matchmaking system so that you're unable to do this anymore, not us. I think the fact we're looking into the possibility of a workaround to allow an unintentional way of connecting to the game shows we care about our customers.

We are going to re-classify Destiny and push a cloud update so you can at the very least filter via servers properly - if there is anything more we can do then we will but it may not be possible. I understand you're frustrated but I feel your anger is misplaced. We'll keep people posted.

And for which routers will this update take place?

[Netduma Fraser]

54 minutes ago, ktaylor2 said:

And for which routers will this update take place?

It's a cloud update so will apply to all DumaOS/Game Optimizer modem/routers.

[Catrachofreak007]

Don't buy it. Mine only lasted 4 months. I sent messages to the administrator for help never got a reply. I recommend buying the netgear instead of this one.

[Colinocanth]

19 hours ago, Netduma Fraser said:

Thanks for the kind words.

1. The router intention is not to help you get into a game solo or force connections to your friends so you're on opposite teams - the intention has always been to get you the best games possible.
2. The game devs changed their matchmaking system so that you're unable to do this anymore, not us. I think the fact we're looking into the possibility of a workaround to allow an unintentional way of connecting to the game shows we care about our customers.

We are going to re-classify Destiny and push a cloud update so you can at the very least filter via servers properly - if there is anything more we can do then we will but it may not be possible. I understand you're frustrated but I feel your anger is misplaced. We'll keep people posted.

At least we'll have server filtering; that is great news. Any idea when this update will be pushed?

[Netduma Fraser]

12 hours ago, Catrachofreak007 said:

Don't buy it. Mine only lasted 4 months. I sent messages to the administrator for help never got a reply. I recommend buying the netgear instead of this one.

Hey, welcome to the forum!

We don't operate support via private messages as we get too many and they're easily missed, we do it via the forum topics/posts as you can see we reply a lot here. Please make a new topic for your issues and we can help.

1 hour ago, Colinocanth said:

At least we'll have server filtering; that is great news. Any idea when this update will be pushed?

I should hope next week but it depends how well testing goes.

[Catrachofreak007]

On 4/17/2021 at 6:18 AM, Netduma Fraser said:

Hey, welcome to the forum!

We don't operate support via private messages as we get too many and they're easily missed, we do it via the forum topics/posts as you can see we reply a lot here. Please make a new topic for your issues and we can help.

I should hope next week but it depends how well testing goes.

Already did 

[BSdetector]

A year ago I stirred up a fuss regarding the extremely poor execution of updates for the XR700. Empty promises. Admins even closed down the thread and unpinned it, because it became a shameful reminder of their failure.

I said that in a year, I would be back to check if there was any real progress.

So here I am. Now there is R2. Do people seem happy? Updates too slow? Empty promises? Devices not working?

Who do you blame now NetDuma? Netgear?

I'll be back in another year to check. Maybe the promised 3.0 on the XR700 will work then? Maybe an R3 router will be pitched as a solution to all headaches? 

See you'all in a year folks! 

[Netduma Fraser]

You can find updates on what is happening with each router firmware here: http://support.netduma.com/en/support/solutions/articles/16000132677-dumaos-firmware-progress it is updated weekly.

[xfalax]

On 7/10/2022 at 5:07 PM, Netduma Fraser said:

You can find updates on what is happening with each router firmware here: http://support.netduma.com/en/support/solutions/articles/16000132677-dumaos-firmware-progress it is updated weekly.

Please, the modifications or changes in each update can put it in another color, they change the date but we do not know which status change.

[Netduma Liam]

21 hours ago, xfalax said:

Please, the modifications or changes in each update can put it in another color, they change the date but we do not know which status change.

Good feedback, thank you for that.

[retsam]

Funny how much they pay attention to their own update page, XR700's latest firmware is 1.0.1.50 not 1.0.1.48 as displayed on their own page for over 6 months!! this is the last netduma router I ever buy, you guys cant even get firmware out the door!!