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Found 17 results

  1. It was working fine until I could no longer access my DumaOS so I tried resetting it. I did so reading and tried a factory reset and resetting my modem multiple times. DumaOS said “couldn’t detect internet connection” and directed my to manually type in DHCP and other identifiers....
  2. Hi all, I need some help I have the NETDUMA R2 router and it works only half of the time.. when it works it is a God send but when its not it can be so annoying at times. I'm having an issue with my xbox ones NAT type. It either says "Getting Info" or "unavailable". I thought this was a problem with internet as my R2 is plugged into my ISP modem without any bridging involved. So last night I plugged in my XR500 and it worked fine! No NAT type issues! Then I was curious, so I updated my XR500 to the new DumaOS 3.0 beta software and when I did my xbox could not obtain a NAT type. So im wondering is this an issue with the firmware or do I need to do something on the backend. Please Help!! I love my R2 but this has been an issue. Thank you
  3. Guys whoever can help me optimize my settings ill really appreciate it I'm a cod player and I'm trying to have the least buffer bloat and ping as possible if anyone has some expertise in this field please lmk the support hasn't contacted me back after emailing them and I'm trying to fix this as fast as possible thanks so much to any of the help!
  4. Hi i did post in the review section about the issue I had on day one. It has been rather warm in my flat and when I first installed the router it would cut off after 20 to 30mins. I turn the router upside down which seemed to help. but last night at 1am it cut my internet off and the whole box locked up and couldn’t access the webui either. I tried to use the reset button on the back held it down for over 30 seconds and it doesn’t do anything. I unplugged it and left it for 20 mins plugged back in and the router did boot up but after 20-30mins it crashed again and no access to web ui again or no internet. I then unplugged again and left for 2 minutes and plugged back in router came back up again. So I reset the router in the web ui and on reboot it wouldn’t start up again until I unplugged it for 1 minute then it booted up again. But the same issues happened again. I’ve reset the router though we ui 6 times and the issues still Persist. i really don’t know what else to do there seems to be a hardware fault but I’m not sure any help will be great fully received
  5. Hi i did post in the review section about the issue I had on day one. It has been rather warm in my flat and when I first installed the router it would cut off after 20 to 30mins. I turn the router upside down which seemed to help. but last night at 1am it cut my internet off and the whole box locked up and couldn’t access the webui either. I tried to use the reset button on the back held it down for over 30 seconds and it doesn’t do anything. I unplugged it and left it for 20 mins plugged back in and the router did boot up but after 20-30mins it crashed again and no access to web ui again or no internet. I then unplugged again and left for 2 minutes and plugged back in router came back up again. So I reset the router in the web ui and on reboot it wouldn’t start up again until I unplugged it for 1 minute then it booted up again. But the same issues happened again. I’ve reset the router though we ui 6 times and the issues still Persist. i really don’t know what else to do there seems to be a hardware fault but I’m not sure any help will be great fully received
  6. Using the following config data (and regardless of what I seem to try) dumaOS on an R1 seems to endlessly loop a mullvad connection with a ping-restart, never properly connecting to the VPN: The error message is as follows: Which just endlessly loops. No variations of the config file that I've tried seem to work. I've also tried multiple servers as well to no avail. Can anyone help me figure out what's wrong? 😕
  7. Hi All, Had a power outage this morning and ever since then my XR500 router wont connect to the internet. The power light is on along with the ethernet lights but the internet light isn't working at all. I can confirm that my modem is connected to the internet and working properly. I've been able to connect a different router to the modem and that connects to the internet just fine. I've tried the reset button on the back, when I hit it the power light flashes but nothing changes. I've also tried all the unplugging and plugging back in methods with both the router and the modem and have had no luck. I cant access DumaOS to try a factory reset. Is there any other method to access the router and its settings? can you do it via USB? Any ideas as to why this might be happening would be much appreciated. Kind Regards, Ethan
  8. Whenever i reboot my r1 i lose connection to the internet and the wan ip changes to 192.168.1.100 which is a local address. The only way i can fix this is by factory resesting the router which obviously ins't a solution as i lose all my settings.
  9. I have serious problems with the geo filter. I briefly explain: I have two xbox connected on the same network. I set the location through the filter on the pacific ocean so as to find only the two consoles in the same lobby. Unfortunately, however, it only finds other people except the two consoles. How can I solve it? Here my settings.
  10. R1 debug version 1.03.6i running on rb-951g-2hnd After attempting to upgrade i keep getting disconnected from internet, and it randomly power cycles.
  11. Hi All, Figured I would post here after searching for firmware upgrade. All of the "apps" take FOREVER to load... some don't at all. Tried multiple browsers. I'm in IT and I've had a LOT of routers in my day. Should I nuke this? Would be great to have a mobile app too. The device also says there is a firmware update available, but when I attempt to upgrade the new version says it's the same as the existing. I should probably call Netgear, but I can't handle any more headaches right now. Oh last thing, trying to block streaming services on a schedule and it doesn't appear to be working as expected. Anyone else have these types of issues and if so, any ideas or advice?
  12. Hi, I have a big issue with my XR500: Since couple of days Dashboard, Geo-Filter, QoS and Network Monitor are NOT working anymore ,I have a spinner that load forever without loading the components. I can only access the Settings panel. Tried to reboot the router, tried on different browsers (Safari and Chrome) with the same result. Some can help me with this? Thanks, Leonardo
  13. Hello! So I am not sure where else to post any of this because the forums I have found don't answer anything for me. I just recently switched from 100mb internet down to 600mb down. When I plug directly into my modem, I am getting the proper speeds. When I hardwire into my router, I get about 40mb down. I have tried turning QOS off completely, I have tried turning sharing bandwidth off directly, and neither worked. I reset the router and set it up again prior to all this. I am not sure why it is throttling so hard. https://tds-test.speedtestcustom.com/result/0cc7ed10-4313-11ea-a3e5-f9e5ecea18c8
  14. This all started last night, whenever I navigate to the geo-filtering page, the page just hangs. If I open the console I see that there is an error with the white list file (something about an invalid token) I've tried... * Switching browsers (Chrome, FireFox, Edge, & IE) * Power cycling the router * Resetting the router * Doing a full 30-30-30 reset on the router Is there a way to manually reset that file or some other way to fix the problem? Please let me know if you need me to post any additional info?
  15. I can't connect to the Internet with any of my devices (Xboxs, IPhone, MacBook). I can get the router to connect to the r1 interface but can't get the netduma to connect to the Internet and I don't know what to do. I'm still confused on how you setup the netduma to my current router (ZyXel EMG 2306-r10a).
  16. Please see error message. I have attached a screen shot. Thank you in advanced for any help.
  17. Iain and I have spent part of today writing a quick support guide for the Netduma which you can find here. It basically outlines the following in a simple manner: - Getting maximum speeds. - Configuring anti-flood. - Opening your NAT. - Adding a device to the GeoFilter - Fine tuning the GeoFilter depending on which game you are playing. These seamed to be the most F&Q so putting them all into one help guide that talks you through settings for the above seamed appropriate. Feel free to comment here on the system, e.g if you think it is affective, if you think anything has been missed off it - feedback is most welcome! My initial idea was to have it as a flow chart where you followed it around and clicked links on it but I think the way Iain has come up with is more affective and easier for new users. If your someone who is having issues with the router, please start a new thread in the support section - don't use this thread for support please
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