Netduma Fraser

I meant the error could have happened due to deleting a device but reset is the go to fix for this currently

That could've been deleting the device itself and why a normal reset fixed it

It is quite possible restoring the config could cause that, especially if the IP address or name of the device changed which could also be contributing to it without restoring, we should be able to resolve that but it shouldn't appear to happen too often

So basically the error occurs when a device has been added to the Geo-Filter but that device then gets removed completely from the router for example so if you deleted it from the Device Manager but didn't remove it from the Geo-Filter is one cause. So yes likely the config is bringing back the device to the Geo-Filter but its not connected to the router. So a clean factory reset will fix it.

Puedes intentarlo, es posible. A veces, con estas cosas, hacer muchos cambios diferentes puede afectarlo peor, mientras que volver a lo básico puede ayudar. Les pedí que hicieran una actualización manual para garantizar una mayor precisión, pero llevará algún tiempo.

Creo que hay algunos otros, pero no muchos, creo que el problema general se debe a su ubicación en última instancia, pero mover ese servidor ayudará. Básicamente, tratar de restringir a un servidor es difícil, luego tener un amigo significa que le estás diciendo al juego que solo quiero jugar en este servidor si tienes dos lugares abiertos en el mismo equipo, por lo que es muy restrictivo. Su problema de amigos, ¿tiene algún servidor agregado a la lista de denegación?

¿Intentaron conectarse con usted anteriormente mientras el Geo-Filter estaba activado? Si es así, esa puede ser la razón, pero si no lo hicieron, deberían poder conectarse si lo intentan de nuevo.

No se necesitan fotos, solo las identificaciones del panel de ping si es posible; sería mejor si las copiara y pegara. También sugiero agregarlos a la lista de permitidos, al menos momentáneamente para ver si ayuda en absoluto y luego puedo decirle si mantenerlos en la lista de permitidos o eliminarlos.

Supongo que si mantiene el Geo-Filter desactivado todo el tiempo, ¿no obtendrá ningún problema? Una vez que estén conectados a usted, habilítelo y, cuando reciba el error, mire el mapa rápidamente mientras se aleja y obtenga la identificación de cualquier cosa que esté bloqueada. Luego haz lo mismo cuando uno de ellos sea pateado. Entonces, con suerte, podemos incluirlos en la lista blanca para evitar que vuelva a suceder.

We're not utilizing the notification system just yet so you'll have to check the beta forum to see if we've posted a new version

Cuando estás conectado con tus amigos e intentas jugar un juego, ¿eres el líder del grupo? Si no, eso explicará por qué está recibiendo los errores.

No need to flush the cloud, the cloud update would already have been uploaded to the router. It's just how you normally filter, put your location/radius over a server/region you want to connect to, strict mode on in the Geo-Filter Map menu, Ping Assist 0 and then search. If you do notice that you get kicked just before the game have a look on the Geo-Filter and there will be something blocked. Ping this (if needed can turn Auto Ping off in the menu) then name it and click allow on the ping panel and you should be able to get a game after that - it could take a few times allowing these servers. If you do come across servers you need to allow please let us know the IDs and we'll add them to our allow list.

As an in encrypted key that will allow access to the R1 remotely, as we've not accessed an R1 in a long time they're trying to find that so they can access your unit.

That's a local IP so we couldn't join off that, I think your IP has stayed the same though. The dev said they're missing a key they need to access so trying to get that first and then they should be able to access.

Okay great, double check the DMZ on the ISP modem so thats still correct and I'll see what the dev says tomorrow once they're back in

The PC actually has that as its IP address or says that's the gateway address? Without access to the interface, you'll either need to factory reset or reboot - if you're going to reboot unplug it for 10 minutes, then plug in, wait 2 minutes and attempt access

I'm checking with the dev now to see if they made a connection, what IP is your device getting that is connected to the R1?

We have and we're working on it for this next sprint

Adblocker isn't available on any of the XR routers at the moment

Very odd but great to hear that, thanks for letting us know!

Are you asking or saying it is working?

Sounds about average for your connection then unfortunately, maybe they will be able to do something though!

We have reproduced the chat issue, just a case of narrowing down why that's happening so it's definitely something we'll be able to fix. As it's shared, have you checked really late at night/very early in the morning to see if the ping/packet loss is reduced? Packet loss is normal to a certain extent but it's usually less than 1% on a decent line so being shared I can see that probably being about average - I don't know too much about it but that would be my expectation, especially if it does reduce during quiet times

It might be we need more settings available for IPv6 which I have requested before that can work. Though it shouldn't be too much of an issue not receiving pings, won't be related to chat as that's not working on IPv4 either. If it happens direct to the modem then you're definitely barking up the right tree, could even be the modem itself.

You can keep it disabled if you think that might be helping with the disconnects. That's right, I suspect if you enable that then the test will not mention that as a problem