Netduma Fraser

He respondido al nuevo tema que has creado.

Have the System Information page open, look at the logs then try to access one of the sites, is there an entry that appears at the same time?

Sorry about that, the dev who would do it is really busy at the moment, as soon as he is available we'll get you sorted

Yes that will be why, yes a speedtest on the Xbox, just do something online and it should go to online if it's working correctly. Do you leave the interface open the whole time by the way? That could be why it's crashing. Thanks! I've chased the team and asked them to do it on Monday, sorry for the delay.

I've already instructed the team to do a Ping Heatmap update so once this has been done it should return - it will still be there for you to connect to using the Geo-Filter

That's probably because it's disabling DPI. Can you disable DumaOS Classified Games on Traffic Prioritization and try again please?

That's very strange, how have you got QoS set up normally?

Please enter the details in the form and it will be sent directly to the person responsible for the cloud

I'm not sure what else I can suggest at the moment as we've tried the workarounds and that should be helping. In DHCP Settings, reduce the pool amount, then reserve IPs for your devices with IPs outside the pool. So for example: Default Pool : 192.168.77.2 - 192.168.77.254 Changed Pool : 192.168.77.20 - 192.168.77.254 Reserved IPs: 77.2, 77.3, 77.4 etc then reboot the R2 from the interface and see if that works please.

If you could fill in the form with the relevant information that would be really helpful thanks!

It is a beta so they may still change things, we don't tend to make a habit of trying to support products/services in beta as they're always subject to change. If you disable QoS fully do they load?

Hey, welcome to the forum! If you reserve an IP for them as well then they're likely to be able to regain a connection faster

Are you referring to the bandwidth? If so it's not a problem, the game will use less bandwidth than that

Okay that's promising! The device should appear online when traffic is passing through, if you do a speed test on it does it go online? We'll need to look at that then, are all the other pages fine and its just settings?

Hey, welcome to the forum! We don't operate support via private messages as we get too many and they're easily missed, we do it via the forum topics/posts as you can see we reply a lot here. Please make a new topic for your issues and we can help. I should hope next week but it depends how well testing goes.

Thanks for all that, the adapter should be fine, are you still experiencing those log entries now? How is the Xbox connected is it via WiFi or ethernet? Could you click the 3 dots in the top right of the interface and go to time zone please and check you have the right time selected? Sometimes having that incorrect can cause some odd issues. Also unpin all panels from the dashboard and then reboot from the interface please and see if you still notice the odd behavior with the device

It's a cloud update so will apply to all DumaOS/Game Optimizer modem/routers.

I've tasked the team with testing this and they'll push a cloud update if needed to fix it

We are always happy to provide support, if you make a topic with the issues you are facing then we can help.

Traffic Prio prioritizes the game by default but we allow people to experiment with ports to see if they can find anything they prefer

Thanks for the kind words. The router intention is not to help you get into a game solo or force connections to your friends so you're on opposite teams - the intention has always been to get you the best games possible. The game devs changed their matchmaking system so that you're unable to do this anymore, not us. I think the fact we're looking into the possibility of a workaround to allow an unintentional way of connecting to the game shows we care about our customers. We are going to re-classify Destiny and push a cloud update so you can at the very least filter via servers properly - if there is anything more we can do then we will but it may not be possible. I understand you're frustrated but I feel your anger is misplaced. We'll keep people posted.

@Private Greenie I think we should try and lock down the router/exclude it from the main setup and see whether you notice any changes in the logs. What is the ISP modem/router model? Do you have a spare router to put between the modem and R1? If possible connect all devices other than one PC to monitor the R1 to something else and see what occurs with the logs

No just to disable the WAN options on the R2 in Settings > WAN

On the iPhone can you disable the private addresses function on the WiFi connection to the R2 and see if this makes a difference please? Great to hear!

Okay in that case that does seem to be the speed you are capped to using the R2 unfortunately. Try disabling all the WAN options and see if it makes a difference, if not there won't be anything else we can change to improve it.