Netduma Fraser

That's not it allowing servers outside your radius, it's literally blocking servers outside your radius that the game is trying to connect you to. So it is working as expected. You'll have to keep searching and the game should be forced to then get a server within your radius. Some days it may take longer due to player count, server load etc.

Don't set a static IP, unless you pay for a static IP from your internet provider it may not always be the correct IP. Check your ISP modem/router to see if it's using PPPoE/VLAN etc and then mirror that in the XR if needed. Otherwise after ensuring you're not using a static IP and it has just got the information automatically, reboot the modem, wait 2 minutes, reboot the XR from the interface, wait 4 minutes then access and check internet.

I've given you Early Access in case you'd like to try that firmware to look for improvements: https://forum.netduma.com/forum/151-netduma-r3-early-access It looks like you're still experiencing buffering/lag because you've not set Congestion Control. Start with 70% for download/upload - Ping Optimizer > Advanced and then fine tune from there if needed. The Gaming/Work/Video panels on the dashboard we're aware are a bit hit or miss currently, we're working to improve upon that. Regarding the interface: What browser/device are you using to access? Make sure you're accessing via HTTP (some browsers force HTTPS) If you have an Adblocker enabled disable it for the interface Clear browser cache/cookies, reload each page of the interface once and should be faster after that

There is no ping assist on the XR1000 that's normal, I mispoke. You can ignore that firmware suggestion completely

Okay keep us posted! As long as you're connected to the router WiFi you should be able to access settings, it doesn't require the internet to access. It's possible the phone disconnected from the WiFi when internet was lost and wouldn't reconnect automatically

I get there is no ping assist but the server is within your radius there

Did you have internet through it before putting your ISP modem/router in bridge mode? Do you know if you require PPPoE/VLAN or DHCP Identifiers for a connection? What static IP did you enter and where did you enter it?

Unfortunately not and I've been told that even if there was a way to do so they would just re-appear due to the bug

What browser/device are you using to access? Make sure you're accessing via HTTP (some browsers force HTTPS) If you have an Adblocker enabled disable it for the interface If you're using Armor disable that Clear browser cache/cookies, reload each page of the interface once and should be faster after that

It's Allow & Deny on the Geo-Filter page, servers they have manually denied/allowed from the ping panel when playing

Added

Is this before or after you were adjusting network adapter settings? Where are you testing the speeds? Do other wired devices get higher speeds through the R3?

In regards to CoD it pings all the available servers when you launch the game, it doesn't do that all the time. For the most part you'll just see the server you're playing on when you're actually in playing

Follow this guide https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ while downloading & start with 95% for Congestion Control (set to Always), check results, decrease by 10%, check, decrease by 10% etc, until you get to a value that is pretty good & then try 5% either side of that value to see if it can be improved. Download & Upload on Congestion Control don't have to be the same value & you may have a better experience with differing values.

Judging by the link in your first post your bufferbloat scores are really good, what are you getting now?

The whole page from a PC if possible - specifically when the issue is happening i.e you're in a game

Can you provide a screenshot of the page showing what you see when it happens please?

If you're enabling the Geo-Filter after the game client / game has been launched that can cause it - you have to enable before that If you're changing Geo-Filter settings in game that can cause it - you'll need to reboot the game if you do If strict mode is disabled it can cause it - keep it enabled If you have added servers to your allow list that you shouldn't have, they appear with a white circle around them if you have - delete them Failing all that it could be a cloud issue - we'd need to update it

The team are aware there are a few issues and they will try to fix most of them for the next firmware version so nothing unexpected at the moment. I will get back to you if I find a console command for the pinned panels

Yes that's right

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? Have you entered your expected/paid for speeds into the router? What speedtest screenshot relates to what and where are you measuring the ping as they're both showing low there

No worries, totally understand, also try just splitting the bands so you can connect to 2.4GHz or 5GHz manually and see if the same issue occurs. It might be more to do with the automatic switching rather than 5GHz itself. It will delete all offline devices regardless of whether you have named them, that's by design but I can make the suggestion to the team to consider ammending it.

Still keep the router in the ISP modem/router DMZ

Good to hear! Make sure you're not using Ping Assist otherwise you can get games outside your radius. Ensure you use Always for Congestion Control, start at 70% for download/upload and adjust from there if needed

Added https://forum.netduma.com/forum/153-xr1000-beta-forum/