Netduma Fraser

Great thanks! Haha no worries, you can find it here: https://forum.netduma.com/forum/145-nighthawk-pro-gaming-beta/ no worries at all, thank you and you!

Okay no worries, could you just give it a reboot from the interface, wait 2 minutes then check again please? If that doesn't work we will look further into it tomorrow and get it resolved. That's due to the games updating servers so then we need to go and update it manually so it won't always be 100% up if you see what I mean. Ironically, we pushed a workaround to ensure that we don't need to update it as often and I think that may be why the initial issue we're talking about has come about.

La persona que actualizó esa página dejó la empresa, por lo que estamos en el proceso de reasignar algunos roles, incluida la actualización de esa página. Le mencioné al equipo que debe actualizarse, por lo que lo abordaremos pronto.

Added! Yes there have been a few reports about this, we did do a potential fix today but if not it will be tomorrow. If you resync from the Ping Heatmap menu does it then load correctly?

Hello, welcome to the forum! We did do a potential fix today but if not it will be tomorrow. If you resync from the Ping Heatmap menu does it then load correctly?

Should happen Tuesday afternoon UK time, then it may take an hour or so for the router to download the update, if not resync the cloud, then give it a reboot and it should be working, if not let us know! Okay all good on that front, if you're getting expected speeds through speedtest.net for example then that's fine. Make sure ALL devices are connected to the XR, then you can experiment with QoS to find the best settings for your network.

Are you using PPPoE, VLAN, DHCP identifiers etc to get a connection at all?

Que voulez-vous dire par le supprimer pour qu'il ne soit pas repris exactement?

If that's the WAN IP the XR is showing then all good on that front. By the looks of it the ethernet cables you're using may be limited to 100Mbps, if you provide a screenshot of the XR Device Manager in the table view I can say for sure. Regarding the errors then it must be the cloud issue I mentioned then, in which case we'll get that resolved on Tues.

What is the model of the modem/router the XR is connected to and how have you set that up exactly, modem/bridge mode, XR in its DMZ etc

Have you setup Adblocker at all? If not disable QoS from the Congestion Control menu and see if it still happens please

Essayez ceci, mais assurez-vous de le basculer sur OpenVPN et non sur Wireguard, comme le montre votre capture d'écran client remote 87-19-fr.cg-dialup.net 443 dev tun proto udp auth-user-pass redirect-gateway def1 persist-key persist-tun nobind cipher AES-256-CBC ncp-disable auth SHA256 ping 5 ping-exit 60 ping-timer-rem explicit-exit-notify 2 script-security 2 remote-cert-tls server route-delay 5 verb 4 <ca> -----BEGIN CERTIFICATE----- MIIGWjCCBEKgAwIBAgIJAJxUG61mxDS7MA0GCSqGSIb3DQEBDQUAMHsxCzAJBgNV BAYTAlJPMRIwEAYDVQQHEwlCdWNoYXJlc3QxGDAWBgNVBAoTD0N5YmVyR2hvc3Qg Uy5BLjEbMBkGA1UEAxMSQ3liZXJHaG9zdCBSb290IENBMSEwHwYJKoZIhvcNAQkB FhJpbmZvQGN5YmVyZ2hvc3Qucm8wHhcNMTcwNjE5MDgxNzI1WhcNMzcwNjE0MDgx NzI1WjB7MQswCQYDVQQGEwJSTzESMBAGA1UEBxMJQnVjaGFyZXN0MRgwFgYDVQQK Ew9DeWJlckdob3N0IFMuQS4xGzAZBgNVBAMTEkN5YmVyR2hvc3QgUm9vdCBDQTEh MB8GCSqGSIb3DQEJARYSaW5mb0BjeWJlcmdob3N0LnJvMIICIjANBgkqhkiG9w0B AQEFAAOCAg8AMIICCgKCAgEA7O8+mji2FlQhJXn/G4VLrKPjGtxgQBAdjo0dZEQz 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Si vous fournissez le téléchargement, je créerai le fichier pour vous

Hello, welcome to the forum! I believe this is due to a bad cloud update, which I'm getting the team to revert on Tuesday and that should then resolve those issues.

Hello, welcome to the forum! Are you using the Geo-Filter on the Discord device? If so disable that, does the issue then continue?

The System Information page on the XR, it's two under Connection Benchmark on the left, you'll see the WAN IP on that page that you can then put into the DMZ on the modem

Dies hängt wahrscheinlich mit einem Cloud-Update zusammen, das wir in den letzten zwei Wochen durchgeführt haben. Ich bitte das Team, es am Dienstag rückgängig zu machen, wodurch viele Probleme behoben werden sollten

It will have a different name already so you can just keep that as it is

I would suggest putting the XR in AP mode, then the R2 will be able to control all the devices as though they were connected directly to the R2

If you do a Connection Benchmark, does it complete successfully? I think partly what might be blocking the Geo-Filter at least is the double NAT, are you able to access the ISP modem/router? If so copy the WAN IP from the XR System Information page, then access the modem and find the DMZ option and paste the IP in - it won't cause any issues you'd need to call about. Once you've done that reboot the XR from the interface, wait 2 minutes then see if you can use the Geo-Filter without error.

I believe it may be due to a cloud update we put out, I will be getting the team to revert this on Tuesday (holiday on Monday in England) and that should resolve it. You should still be able to use the Geo-Filter though, you can click the pin icon to place your location on the map. Just to double check though, is the internet port on the router connected to the modem and not the LAN port?

Creo que puede deberse a una actualización de la nube que lanzamos, haré que el equipo revierta esto el martes (lunes festivo en Inglaterra) y eso debería resolverlo. Sin embargo, aún debería poder usar el Geo-Filter.

Added!

C'est lié au cloud je pense donc on verra si le changement de mardi résout le problème

You'll need to put Ping Assist to 0 to stop any games outside your radius, then it should work better