Netduma Fraser

Unplug the router from power for 10 minutes, plug in, then wait 4 minutes before accessing. If you have the interface tab open close it before doing it, then see if it works after that.

Ah great! They'll probably try and shift you towards the higher speed/higher price plan but you never know, don't ask don't get! Yeah it'll work, just connect it up to the new router and you'll be good to go.

I'm saying it's still planned on our end but with what I've mentioned it may not go ahead, there is still some hope. What platform are you playing on specifically? Could you grab the log from the System Information page when you get the disconnect please?

Okay good, while connected to the R2 via a Windows PC with ethernet, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.

If you click the ? at the top of the Geo-Filter page you can launch the Geo-Filter tour which will help. You can also find our optimal settings guides here: https://support.netduma.com/en/support/solutions/folders/16000090646

I think that is very unlikely to happen, ISPs are generally quite rigid and just provide the plans they advertise. It also depends on your line and whether it's even capable of 80Mbps.

I can't see how they would be incompatible with Starlink, can you access the starlink router to assign a static/reserved IP for the R2 and put it in the DMZ? If so then after that, In LAN > DHCP Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.

Great to hear that, thanks for the update!

If you do the above you can filter the game as I mentioned if it's compatible. Adding your PC with the Games Console service to Traffic Prioritization will also allow the game to be prioritized. Having the name shown on the router doesn't necessarily mean you would get any better performance than what I've advised you to do. It will work if you do what I've mentioned.

Let's continue in your other topic, no need to post in multiple places.

It's definitely important but less so than download which is why it's rare to see an ISP provide the same upload speed as the download. 50 Mbps is plenty for whatever you may want to do.

¿Tiene acceso a la interfaz a través de ethernet? Si es así, intente esto: Acceda a la interfaz y desactive WiFi por completo desde la configuración de WiFi, aplique, reinicie el enrutador desde la interfaz, espere 2 minutos, acceda, habilite WiFi, aplique, reinicie desde la interfaz, espere 2 minutos y luego vea si aparecen y si es más estable desde luego adelante.

Great advice above, sounds like you would benefit greatly from the QoS aspect specifically. Wireless internet can be unstable at times as it is, so doing what you can on your end would make a big difference

Do you have an R2? In the sign up form you said you don't have an R2.

It's very hard to make out, can you make two separate screenshots please?

In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.

Definitely worth playing around with Smart QoS. Also force different servers even if they're slightly further away with a slightly higher ping, some people say it provides a better experience.

Worth a try! Set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects. If not, then disable DHCP entirely and see if it works.

Esto es más una pregunta/problema para Netgear; para ser honesto, es poco probable que podamos hacer mucho. Intente configurar una red WiFi para invitados solo para este propósito y habilite la opción en la página de WiFi para invitados para permitir que los dispositivos vean la red local. Luego vea si con un dispositivo conectado al WiFi de invitados funciona correctamente

Use this link specifically http://192.168.1.1 and see if both issues are resolved, if that link doesn't work it'll be this one http://10.0.0.1

Thanks for the capture, I've replied to your other topic.

What games tab are you referring to specifically? We haven't tested the game so there is a chance it may not be compatible with the Geo-Filter. If you're on PC remove device from the Geo-Filter, give PC PlayStation Device Type in the Device Manager, re-add the device to the Geo-Filter with the manual option and see if you can filter then.

Correct no need to do that with the main Traffic Prioritization rule you have setup

Boost is just a temporary Traffic Prioritization rule so you don't need to use that, what you already have set is good!

Great to hear that, keep us posted!