Netduma Fraser

Could you provide a screenshot of the page you're seeing there please?

It wouldn't necessarily but will keep your network as stable as possible should any device use a lot of bandwidth. Have you tried forcing servers further away?

¿Podría obtener el registro de la página de Información del sistema cuando intente conectarse, por favor?

Great to hear that, enjoy!

Have you tried the suggestions so far such as fine tuning Congestion Control?

Added!

Não acho que o Geo-Filter em si estaria causando latência, com ele ativado ou desativado enquanto conectado ao mesmo servidor, qual ping você está vendo no Geo vs no jogo?

The switch you're using is it a managed or unmanaged switch? I've not encountered this issue at all before, is there any support on the Uni side of things that either offers a solution or indicates what the problem could be?

Firstly, what is the model of the modem/router the R2 is connected to and do you have ALL devices connected to the R2? You don't necessarily need to change Bandwidth Allocation but as above what are your speeds? We usually recommend a starting point of 70/70 for Congestion Control and then experimenting from there to see what works best for you.

Once the game has been released we will test the game and get support for it.

Added!

Are you using it with or without the injector? It definitely won't work without it so would have thought it would work with it. On the XR are you seeing it listed in the Device Manager at all? I would assume not. If you connect it to the switch and the switch to the router does it then appear/work?

Potentially but we're actually working on a redesign at the moment so that would be quite a ways off if we were to implement something like this, it is a good idea!

I've just had a quick look at the M5, I didn't see a power cable, does it exclusively use PoE?

It's unnecessary as gaming doesn't use that much bandwidth

Yes it's a Geo-Filter feature used to filter games so it must be enabled for it to work correctly. Use it as it is now with the console service that is added and it should work.

Ping Under Load at that rating would indicate that QoS could be fine tuned some more. It's best to start with a high value for Congestion Control, say 95% then do a test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. Just for download though, your upload is good. You just want to get the download spike on Ping Under Load to bare barely over 10 as you do have some spiking on your line so that will be the best you can get.

You can upgrade to 14 from 192.168.1.1/adv_index.htm

You will be limited really by your location to the servers, it's unlikely you'll be able to get that down significantly so what some people do is force servers a little further away which may play better for you. You can reset Bandwidth Allocation that's unneeded. Could you provide a completed Connection Benchmark test as well please?

Clear your browser cache/cookies and see if it correctly loads then please.

On your Arris I know there is a configuration page - does it have any settings you can enable/disable at all? On the XR, have you made any custom port forwarding/triggering or DMZ settings at all?

¿Podría proporcionar una captura de pantalla de su página Geo-Filter y cómo está configurada, por favor? ¿Obtienes un juego si esperas o necesitas expandir el radio? ¿Estás utilizando Ping Assist?

Welcome to the forum! What is the average ping you're seeing on the Geo-Filter and in game? What is the closest server to you that you're forcing? What is your physical setup e.g. ISP modem/router > R2 - are all devices connected to the R2? As above, could you provide a screenshot of your QoS page please?

If you're not using it then looks like the console service shows you the servers now, if you are using Ping Assist then you'll need to enable the filter of course otherwise you will get servers above that are over that. What ping do you usually get to the game? If you do usually get games under 30 then it should work when enabled.

It shouldn't, by any chance did you leave your console in an instant on/standby mode then turn it on to play at a later time/day?