Netduma Fraser

Can you have your ISP modem/router handle PPPoE instead of the R2? That should then allow you to get full speeds with QoS enabled.

It's probably because of PPPoE but what speeds are you paying for/receiving without the R2? It's best to enter the speeds you're actually getting without the R2 connected

Generally they do try to keep you to your region yes but sometimes you may get a different region, don't think that happens as much these days

I will get Alex to take a look so we'll see what we can do

It has always been the case that the Spanish servers are not always available, we've never been able to pinpoint when they are available/when they're aren't. Most likely related to population numbers at that time/server load

Have you entered your expected speeds in Bandwidth settings? Could you switch the cable connecting the R2 to the Sky hub and see if it you get betters speeds then please?

Yes the same thing but if it doesn't work then disable DHCP entirely so it just relies on the reservation - that should work on the beta also - we haven't changed any Netgear settings. That's up to Netgear really but I think we'd be keen to.

As far as I am aware Alex didn't push an update for this yet so it must be the game behaving strangely, I will tell him again though to get it updated. Sólo soy el mensajero, se lo menciono todo el tiempo, él está muy ocupado en este momento. Se acercan plazos que deberían transcurrir en breve y entonces tendrá más tiempo.

Does your web browser automatically clear cache/cookies when closing a tab or do you have it saved on autofill where it may be trying to enter it automatically?

That is very strange but glad to hear it is working now! If it is the DHCP issue though I would expect it to return though not everyone seems to experience it, do keep an eye on it.

That's good progress, are ALL devices connected to the R2 or do you still have some connected to the ISP modem/router? If you disable QoS fully from the Congestion Control menu do the speeds increase?

We never give out ETAs for firmware, we haven't done that for years as it's always subject to change, as it would have done in this case when we found issues that needed to be fixed. We are working on it, the team are working super hard at the moment, a lot of deadlines we're working towards.

That'll be up to Netgear but it's something we would like to include. That's the beauty of HybridVPN, you don't need to apply it to your whole device (unless you're on console) so the rest of your device can go through your normal connection.

Gracias por hacérnoslo saber, lo pasaré. No podría decir cuándo se solucionará esto, ya que no es algo que le suceda a mucha gente, pero haremos lo mejor que podamos.

I'll get on to Alex to make sure he is aware so he can get it supported.

Hey, welcome to the forum! Thanks for the suggestion, I'll add it to the list for it to be potentially added.

Great advice above, if you did want to do that you could use the XR1000 as an AP for WiFi but you would lose the features and wouldn't get those higher speeds.

You'll need to use the Advanced Setup with the configuration file from your OpenVPN provider for the moment and then it'll work. We need to update the list.

Does that include Unknown on live data that has been fixed?

Did you do a factory reset after upgrading at all?

No creo que estuviéramos al tanto de ese problema. Si desactivas QoS por completo, ¿funciona?

Yeah I was going to say, looks like it is restricting the speeds as expected there! What are you trying to prioritize exactly?

Hello, welcome to the forum! I would recommend using the ISP modem/router in router mode with the R2 in the DMZ of the ISP router instead of having the R2 handling PPPoE. Then make sure you enter the correct speeds in Bandwidth Settings in the Congestion Control menu ( ) on the QoS page. Also if you're checking on Connection Benchmark, check on speedtest.net, what do you get there?

Esta aquí: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ ¿A qué te refieres con el problema de SSH?

I think that's probably normal as it's cached the old IP and then when it checks again it'll show correctly. I'll double check though.