Netduma Fraser

Big brain checking in! From what you've said there could be a number of scenarios that I could see: It could be the exchange potentially, I have two internet connections, one is fibre optic the other is openreach, they both go to the same exchange and I get a lower ping on fibre (as expected) so despite the difference in the connections they do end up in the same place generally. Realistically if this is the case, they are very unlikely to do something just because you have a bit of desync on a game. If the ping/stability of your line meets their minimum requirements then it'll be hard to get them to do anything about it. I don't know where your Mum is located but if she is in a less populated area and it works great then #1 could be the possibility here. The 4G connection, two things on this, one it could be that as you're just using the device to game you're not experiencing any local congestion which could be the same for #2 as well. Otherwise, the inherent instability of 4G and the generally higher ping could have you benefiting from lag compensation. Another possibility, depending on when you played could be peak time congestion and you may have a better experience playing during non peak times. The only other thing which I've mentioned already which could be it is you're experiencing local congestion i.e. many devices in your home using the internet at once causing your game to be in the network queue. In which case experimenting with QoS to find what works best for you may resolve it.

If it's the R2 that the devices are getting an IP from then it shouldn't cause a NAT issue. Make sure the WAN IP of the R2 (found on the System Information page) is in the DMZ on your ISP modem/router (if applicable) and you should be good

Ah okay good to know, it's Deep Packet Inspection, inspects packets so it can prioritize them rather than just prioritizing everything going through a specific port so for example if you were playing a game on a PC but there were other programs using the same ports as the game, only the game traffic would be prioritized.

Lamento escuchar eso, ¿realmente puedes conectarte exitosamente con esa computadora portátil a 5 GHz y obtener Internet? Pruebe estas sugerencias: Utilice un analizador de WiFi para encontrar el canal menos congestionado y cámbielo a ese Asegúrese de que esté en una posición elevada, no sobre una superficie metálica. Asegúrese de que no haya ningún dispositivo eléctrico/inalámbrico, por ejemplo, auriculares, etc., cerca de aproximadamente 3 pies, si es posible. Incluso un microondas puede alterarlo, por ejemplo. Coloque las antenas en esta posición _ | | _

Not a bother at all! Geo-Filtering should work just fine with that setup, QoS may not work as well if not all devices are connected to it but with your speeds that's less of a problem. Put the R2 WAN IP (found on the System Information page) into the DMZ on the router the R2 is connected to and you'll be good to go.

Disable the DPI as well in the same menu you disable QoS and see if it then works please

Added!

This is something we actually do have plans for in the future!

Depending on who you ask you may get a different answer but 1% I would consider acceptable, 2% it's getting to a point where it would probably affect your gaming. As you've got a new ISP though they usually tell you that it'll take a few weeks to 'settle' and during that time you could see some instability and speed loss so I'd suggest keeping an eye on it for a few weeks to make sure it doesn't get any worse and if after that time it hasn't resolved itself I would recommend contacting the ISP to take a look.

Did you disable it fully from the Congestion Control menu ?

Disable QoS/Adblocker and see if that then allows it to work

As I mentioned: Outside of that we're unable to support with circumventing SBMM.

A VPN you connect to specific servers in different countries, from there you will connect to a game server, you're adding additional latency. Geo-Filter blocks game servers outside your restrictions so you connect direct to the server and you basically pick the servers you want to play on.

No it's not the same. You could add the laptop to the Geo-Filter as a console and it would probably allow you to Geo-Filter. Outside of that we're unable to support with circumventing SBMM.

Esta es la única versión para la que tenemos un enlace anterior a DumaOS. https://www.dropbox.com/s/701ezvt4qmezdgu/R1-v-1-03-6j.sig?dl=0

Glad to hear it's working now, nothing different than it would be doing normally

Okay no worries, I'll pass it on to the team

Access using 192.168.1.1 or 10.0.0.1 instead and see if you get that same message. Sounds like a modem issue, if you get internet on the router then you can ignore it

Should be this year as far as I am aware

Could you clarify the question? The R2 is the router we make that has DumaOS.

Aqui: https://forum.netduma.com/topic/35821-new-r1-firmware-30207/

Added!

There is no specific router that would work best for the game, they would all function the same. If you want the R2 then we're currently out of stock, you can sign up here to be notified when it's in stock: https://forms.gle/bEWFnRyeLYfVMx8cA

Right now we're focused on building out the feature so we don't have any timelines for bringing it to the XR series

You would access it in the same way with its IP - it should be printed on the bottom of the ISP modem/router. The R2 is the router you're currently seeking support for, the DumaOS router