Netduma Fraser

Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.

I think it's probably related to some other issues so I'm not sure, Fuzy might have better advice on this than me!

Looks okay but you can reset Bandwidth Allocation, gaming barely uses any bandwidth. You're also not prioritizing the game at all, enable DumaOS Classified Games or add the the PC with the Games Console service. Is this all the devices in your home connected?

Best thing to do would be to consult the manual for that device to see about the different connection methods that can be used to connect to a router

Êtes-vous sur la dernière version de l'application ? Nous avons publié une mise à jour avant les vacances.

I have sent you the firmware in a PM

The in game ping being higher is normal, this is due to processing delay - all games have it but not all choose to include it in the ping calculation. There is no way around it and it isn't possible for us to calculate it. Up to 30ms additional ping in game is okay, anything higher than that and I would suggest you try getting another server as the server is under load. In the example you gave that server is under load and you should try another. Ping Assist got you a 30ms game so is working correctly there. Please try the above, disabling those options essentially makes it exactly like the R2 Geo-Filter

Congestion Control should definitely be throttling if you have lowered the percentages, set it to Always and have disabled Speed Test Bypass. What browser/device are you using to make changes? As above if it's still not helping disable IPv6 for WAN/LAN and try again please

Congrats on the move! Essentially as above, there aren't any features that would work better or worse based on location. Orders made from today onwards will be shipped on the second and then from there the shipping estimate will apply. It's usually very reliable but of course due to the holidays/new year there could be delays as DHL catch up.

Please try the above and let us know if that works

Really glad to hear you're enjoying, everything you have mentioned the team will be looking into!

Thank you for the report, I'll have the team take a look at that and get it corrected.

If its in AP mode there shouldn't be any issues, is the R3 LAN connected to the axe WAN port?

Someone mentioned disabling IPv6 in WAN/LAN helped, could you try that please?

As a test if you put the PC in the DMZ very briefly do you get open then? Remove it once tested, it is a security risk

Always best to post in a topic rather than via PM, I get a lot of PMs, sent to you both

Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.

Glad you were able to get the console issue sorted. We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team will work on when they're back from the holidays. Those features can still work, it just may not be every time.

That doesn't make any sense really, where is the R3 located in your home? Is the XR500 and modem right by it also?

Exactly as above, I'll sure we'll implement it

Once the team are back from the holidays and they have the ability to fix any major issues that could have potentially happened due to that version - it looks fine to me from what I can tell. I can send it to you manually, it's the exact same as it would be when it hits your router automatically

Once the team are back from the holidays and they have the ability to fix any major issues that could have potentially happened due to that version - it looks fine to me from what I can tell.

In what way isn't it working? Are you experiencing lag/buffering when others are using the internet?

Okay thank you, I'll pass that on to the team to look at. That's great to know thanks!

Sent