Netduma Fraser

Sent, it is stable but there are still things to be sorted - it was made prior to the holidays when reports were just starting to come in

Those tests aren't really the best way of determining the best values to eliminate bufferbloat. I'd suggest following this guide, while downloading heavily to saturate the connection https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping It's best to start with a high value for Congestion Control (set to Always), say 95% then do a test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values.

It is something that has been requested and we're considering, will take quite a bit of work though. Glad it's something you'd like to see!

I've sent you .23 via PM which has some Geo-Filter improvements (we'll be making more so this is just in the meantime), you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

Yes that's fine

I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

Try this: Quit the application/game/client completely - including from the System Tray Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (change the picture) Resync from the Geo-Filter menu Re-add the device to the Geo-Filter Set up the Geo-Filter in the same way Wait 2 minutes Boot up application/game/client Then see if it works better.

Interesting, if you disable SmartBOOST fully from > Settings does it work?

Thanks for letting us know, the team are looking into it so should have a fix soon hopefully.

Okay it's probably the Congestion Control settings then that is affecting it, what percentages do you have it set to and is it on Always or Auto?

That's normal behavior, it won't fully ping a server until you're connected to it.

Okay thank you, I'll get the team to take a look, more Geo-Filter improvements are incoming. What firmware version are you on currently?

Did it work?

For CoD it's always servers so you can ignore that

When you say with SmartBOOST turned on, does that mean you get full speeds when you've disabled it fully - as in you go to the page and it says it's disabled and you can't change any settings?

You're making a static route not a static IP. Static IP will be in LAN settings, should be much easier. When you've done that put the IP into the DMZ function on your ISP modem/router and that should sort it.

Try disabling SmartBOOST fully from the menu icon > Settings, if that doesn't help the team are looking into it so should get a fix soon

Does that white server in your radius appear the whole time throughout the game when the server is outside the radius? If so could you provide the ID of it please?

I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

Just posted a few hours ago about it above ^ Well the way HybridVPN works is that you can apply the VPN to specific traffic/ports and the rest of the device can go through your normal connection

.16 is the main version, the numbers after are not accounted for in the version usually

If you do the same as the above you'll be able to connect without adjusting settings

Port forwarding works, it just shows as inactive, I don't have precise dates for each issue but a firmware for fixes should be out this week

Great thank you, I'll pass that onto the team to whitelist

Sorry for the late reply, sign up for Early Access here: https://forum.netduma.com/topic/39415-introducing-early-access/ and we can get you on that, I haven't seen anyone report that issue on that firmware