Netduma Fraser

As of this morning when I asked it's still expected this week, I'd estimate tomorrow afternoon/evening probably

New firmware is expected this week

As above, give that a try and see if that resolves it

It's an authentication server required for online play, it appears the game server is actually within your radius. The auth server will not affect your ping/game experience at all.

As above, instead of me sending it to everyone the firmware is stable enough to just allow it to be downloaded by anyone

Great to hear, CPU issue will be resolved for the firmware coming, still on track for this week I believe

That's great to hear, thanks for the update!

That's a very strange one, surely the phone locking wouldn't have caused that but I will pass this onto the team so they can try to reproduce it, thanks for the report!

Glad to hear you got it sorted. To answer your question about why it's not showing on the router, it was a firmware made on the last day before the holidays, had there been any major issues with it and we made it available for everyone there would be no one in to fix it for 3 weeks and would be a major disaster. So I just provided it to people manually over the holidays and monitored the feedback. All seems good so I put it up there on the latest. I suspect the team won't want to push it when everyone is expecting new firmware now.

Do you have the console set to turn off to an instant on/standby mode or is it being shut down fully and turned on fully each time?

There aren't any beta versions available for it unfortunately

I don't think the plan will be to wait until everything has been fixed, more likely it will come incrementally

Thanks for the suggestion, I'll add it to the list!

Set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R3 (found in Settings > WAN) and enter it into the DMZ function on the USG. You should get an Open NAT then.

As above, if it's not ready it's not ready, we don't withhold firmware without good reason - either there isn't a firmware built for it yet or it's not been fixed yet. Once available everyone will get it

Glad to hear you're all sorted, thanks for the updates!

As above! Best to use Congestion Control manually for the moment in Ping Optimizer > Advanced

Is it outside your radius at all or inside your radius?

Pretty much as above, we don't give out any ETAs, when the R3 has been more polished we'll port and then probably provide it in Early Access initially

Not that I know of, I think you'd have to connect it upstream if you want it to work

Not yet, it seems to be a tricky issue to resolve as it works for us in house. The interface should work properly after a reset so you shouldn't have an issue re-enabling Armor, though that could potentially be a reason why the Rapps aren't loading properly.

Not yet but it's coming, won't be long now

You can actually see it in the URL as well for a quick way to check

The former I can add to the list and see if it is possible. The latter has been suggested before so it's on the list to be potentially included. Thanks for the suggestions!

That's great to hear thanks for the update! We can't do anything about routing unfortunately, that is down to your internet provider