Netduma Fraser

Have you connected the R3 via ethernet to your existing vodafone router? Have you accessed the R3 interface in your web browser or DumaOS mobile app and completed the Setup Wizard? You will need to do this before you can get internet.

Do all four speakers have to connect via the same WiFi SSID or do you connect them individually?

Do experiment with the 5GHz width and channel as well as that should improve it

Use speedtest.net on a wired PC and see what you get as the in built test depending on the servers it uses will show lower than normal and console speedtests even say themselves they're estimates

I can certainly request that!

Someone posted a potential solution to this while we look into it, please see if this helps: https://forum.netduma.com/topic/54072-router-stops-working-no-access-to-r3/?do=findComment&comment=400311

Okay well that's probably why then, it lowers Congestion Control to eliminate lag. You can adjust this in Ping Optimizer > Advanced if you re-enable SmartBOOST

Okay thank you, I'll pass it on to Alex

It's likely due to PPPoE that you're not seeing higher speeds, disable QoS fully and that may give you higher speeds

What is the exact physical setup internet > ISP modem > XR? What is the IP you use to access the modem?

Just to be clear, is there a separate device - the controller, so 4 speakers, 1 controller and controlled by the app?

If it is CoD you're playing, it's very likely due to the season 2 update, a big influx of players causing strain on the servers. Try direct to the modem and see if you get the same thing.

Thanks a lot for posting about this, well done for figuring out what seems to be causing it for you, I will pass this onto the team to see if they can reproduce the issue with this information

Just to clarify, it's not working again?

If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R3 (found in Settings > WAN) and enter it into the DMZ function on the ISP modem/router. Disable IPv6 in LAN/WAN on the R3 and enable remote support in Settings > Troubleshooting. Then post back here from a device connected to the R3 when you've done that and when you're having the high CPU usage as the devs would like to have a look at what is happening.

Has it been a lot more stable since downgrading?

What IP addresses do the two devices have? You won't be able to access the AP UI via the R3 unless the AP has an option to allow access from the WAN

As above wouldn't do that, stay on RC14 for now, if you get disconnects again try this: In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 4 minutes and see if that stops the disconnects.

What speeds do you pay for/expect and what do they drop to? How do you have SmartBOOST/Congestion Control set?

Could you get the log from Settings > Troubleshooting > Advanced when it happens again please and it may tell me more

The game doesn't have to be added specifically, the device is added correctly. As above, once you're in a game and the ping window has appeared you'll have the option to block it. Alternatively you can manually ping the servers when they appear on the map and then block them in the ping window.

No worries! 99% won't do anything so try 70% for download/upload on Congestion Control and see if that helps. No you shouldn't need to prioritize ports

In terms of them working together there shouldn't be any problem, as long as the 5G router has an ethernet port that the R1 can connect to. Do keep in mind that any wireless forms of internet can be unstable and that inherent instability isn't something the router can counteract. If I was in your shoes and finances permitting I would keep the existing broadband for gaming and then get the 5G router for streaming/downloading purposes, then you get the best of both.

Exactly as above, so if you've prioritized yourself as number one for example yours will be prioritized first and then everything else after. No need to prioritize CoD specifically as well as then your PC. It shouldn't cause any negative affects no but its just making more unnecessary work for the router.

There is the potential that we might add an AP mode for the R2 so that for those with the R2 + R3 both can be used