Netduma Fraser

We are working on improving the WiFi. If you reboot the router does it then work? Weren't going to work in what sense? Those tests aren't based on what your connection is like at the time, it's just a test from the internet to your PC and how it would handle bufferbloat if your connection was completely saturated. It's essentially a test that is providing results on a potential scenario, not the current scenario. It will be shipped with the correct power adapter for the country/region. Great to hear you're getting it! You can use 1000 yes

I've not seen that before, it must be a misreading if you do have internet

That's great to hear. We'll be working to make that show up more reliably.

Not that I am aware of, you would need something like the services you described that actually provide better routing to game servers. Try searching for general gaming VPNs as they probably will do this and therefore will be easier to use with HVPN.

Ahh I see thank you, I will pass that onto the team to have a look at

https://forum.netduma.com/topic/53938-new-r3-firmware-4041/

If you click ok does the error return? What router/firmware version are you on?

Thank you for the suggestions, I doubt to be honest that we'd make a map for it as it's a lot of work when you could just have a saved list. I will add your suggestions to the list.

As I mentioned there is no 3.2, there is only the .68 firmware you have access to. You can see from here: https://support.netduma.com/en/support/solutions/articles/16000132677-dumaos-firmware-progress that the latest available is 3.0 and we're porting 3.2

I replied to your topic

I think it's highlighting it so you can copy it easier and then paste it somewhere to send as working with files may be harder on mobile. So if you do that and paste it here we can have a look

Good to hear, do keep us updated if it happens again

All your settings are fine

If it's working in DHCP then the TP is handling PPPoE even when in bridge so you don't need the R3 to handle it

From the log it seems as though the user/password isn't correct. Some providers give you a different user/pass than the one you sign into the site with

Alex did make all the servers available on heatmap from what he said, resync the cloud and see if they appear. In regards to the Geo-Filter it just shows connections that are available to be made so if it's not showing it may not be available at that time

It's opening ports for a device the router doesn't think exists. Might be better to port forward the ports manually to the device.

It could definitely be the above, let us know if that helps at all. I wouldn't have thought so as it is your connection to the server that matters more.

Try forcing servers slightly further away, even if they have a slightly higher ping, do you get the same experience?

Matching the tick rate is definitely beneficial, it's better to be in sync than without it. Play with it both enabled/disabled and see which works best fpr ypi

You can find them in Settings > Troubleshooting > Advanced

As DPI improves the Apex issue you mentioned will happen less and less. Guest WiFi is on the list to resolve. Ping Assist is still available in Settings on the Geo-Filter. Import/Export has been requested as well. I don't think we'll be allowing for a custom dashboard again to be honest. Table view for Device Manager has been requested as well. Thanks for the feedback!

That would be the only way to do it yes, could definitely work!

It won't necessarily be the firmware, there are other variables outside of the router, what ping is the Geo-Filter/in game showing?

That makes sense, the PC is passing traffic over the network as well as playing a game using the internet so that's a lot of traffic for one device. Make sure just the game is prioritized and it should be better.