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Everything posted by Netduma Fraser
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Why does the DHCP server just cease working?
Netduma Fraser replied to digital_steve's topic in Netduma R3 Support
Hard to say what might have happened there - set the DHCP lease time to 10000, apply, reboot from the interface and see if it stops it happening again -
What is the actual issue you're having? You haven't made a topic/post to specify so we can help
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Other than checking that the R2 IP matches the one in the modem DMZ there is nothing else you really need to redo
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No Battlefield servers in Ping Heatmap!
Netduma Fraser replied to Deponeo's topic in Netduma R3 Support
If you restrict the Geo-Filter to just France and block out Germany can you get them more often? The router doesn't affect routing, that's down to your ISP. -
Ethernet connection stops working unless i reboot
Netduma Fraser replied to Typcoo's topic in Netduma R3 Support
This might be the DHCP lease renewing, set it to 10000 in settings, apply, reboot from the interface and see if it happens less frequently please -
Settings won't always translate from person to person as all connections are different. What is the ping shown on the Geo-Filter and in game? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode How have you setup Congestion Control/SmartBOOST/Geo-Filter?
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R3 Strict Mode kept on turning back on
Netduma Fraser replied to AsNCo's topic in Netduma R3 Support
I can't reproduce this so I think it is fixed in the next firmware. Just to check though, is your browser properly saving cookies? -
Okay so there is likely 1 panel on the dashboard causing the error, if you unpin them all and then re-pin them that should resolve it.
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Delay with internet connection with ps5
Netduma Fraser replied to Doughboy's topic in Netduma R3 Support
Okay that's probably why, if you turn it off fully and then turn it on do you get the same issue? -
There is no best priority really, 0 is standard for the internet VLAN
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No Email Confirmation But Charged My Credit Card
Netduma Fraser replied to Hartsgrove's topic in Netduma R3 Support
Hello, I have responded to your email today but we do have your order and it was shipped today, you should have received a tracking email now. -
No order confirmation email after placing online order
Netduma Fraser replied to EduardoZ's topic in Off Topic
Hello, I have responded to both yours emails today but we do have your order and it has been shipped you should have received a tracking email now. -
Hello, I have responded to your email today but we do have your order and it was shipped today, you should have received a tracking email now.
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Are you only receiving it on the dashboard or other pages as well?
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I can look into that but it's unlikely to be honest
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That's great to hear, thanks for the update!
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If you reboot the router from the interface, wait 4 minutes before accessing does that prevent the error from coming back?
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In that case it will be that specific server is under load, you did the right thing!
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Would be better to make a new topic but you've confirmed the IPs match? What device are you using? How have you added it to the Geo-Filter?
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Ahh I see, that makes sense, that's for the report, I will add this to the request as well so the team can see the benefit.
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Delay with internet connection with ps5
Netduma Fraser replied to Doughboy's topic in Netduma R3 Support
Are you leaving the console in an instant on/standby state rather than fully turning it off?
