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Everything posted by Netduma Fraser
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You can swipe up on the bottom window and it should reveal the ID. That will be the auth server so that's fine, the US server is the host based on the icon but that could be mislocated also, if you get the ID (can swipe if needed) I can check
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NEW XR500 BETA FIRMWARE: 3.3.535
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
Upgrade back to the version from this topic -
Can you give me one of those IDs please? Could you also show me what you see on the map when that happens please?
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The Polish servers I believe are actually mislocated and should be in Ireland (if you provide an ID of one I can check) which would make them authentication servers required for online play - you should see another server within your radius which is your game server
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NEW R3 FIRMWARE - DumaOS 4.0.540
Netduma Fraser replied to Netduma Alex's topic in Netduma R3 Support
Is it happening less with the extended lease time and reserved IPs? It doesn't appear you're actually using IPv6 so I don't think that would be a contributing factor. I've given you Early Access, could you try the firmware there and see if that works better please? https://forum.netduma.com/forum/151-netduma-r3-early-access/ -
Does the Geo-Filter show the PC added with Console instead of Call of Duty Series now?
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I responded in your other topic but the above is correct
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These would be credentials you've set so we'd have no way to tell you what it is, you will have to factory reset the router so you can go through the setup wizard and set new credentials there. Hold the reset button in the back of the router for 30 seconds, release, wait 4 minutes then access and complete the wizard - if you're prompted to login to the interface after a reset it will be the default credentials admin / password
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Ahh I see, well given you're on that version and in Early Access already it would be a good idea to try the very latest early access firmware first: https://forum.netduma.com/topic/58424-new-r3-firmware-dumaos-40645/ you don't need to factory reset after unless you want to/notice an issue. Otherwise you could try dropping to a previous version, the last public version before the one you're on is https://forum.netduma.com/topic/57039-new-r3-firmware-dumaos-40290/ which is quite a leap down so I'd suggest going up to the Early Access one first
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When there is an app update yes it will likely show there also, we don't give out ETAs so couldn't say. Mobile app updates usually come out less frequently than firmware updates. Those 2 options aren't really needed anymore and most people wouldn't need to adjust them. Reason being: Strict Mode was implemented specifically for Destiny 2 quite some years ago, the way they do matchmaking now is different and so it's no longer a relevant feature Fast Search made Ping Assist work faster at the expense of it allowing servers outside ping limit - we've since improved Ping Assist so it works faster and is more accurate Disabling strict mode and enabling fast search now would likely cause most people to experience the Geo-Filter 'not working correctly' even though it would be, it's just the features themselves that are not well understood so moving them away prevents people accidently adjusting them and making their Geo-Filter experience worse
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It's been moved to Settings > Troubleshooting > Advanced > Developer Options. The mobile app hasn't had an update yet to show this so yes the feature will still work
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There will only be so many files they would give you, it'll be a file that might end in .ovpn the contents of the file (you'd need to open it with a text editor like notepad) would look something similar to this for example: client dev tun proto udp remote us-florida.privateinternetaccess.com 1198 resolv-retry infinite nobind persist-key persist-tun cipher aes-128-cbc auth sha1 tls-client remote-cert-tls server auth-user-pass comp-lzo verb 1 reneg-sec 0 disable-occ <ca> -----BEGIN CERTIFICATE----- MIIFqzCCBJOgAwIBAgIJAKZ7D5Yv87qDMA0GCSqGSIb3DQEBDQUAMIHoMQswCQYD VQQGEwJVUzELMAkGA1UECBMCQ0ExEzARBgNVBAcTCkxvc0FuZ2VsZXMxIDAeBgNV BAoTF1ByaXZhdGUgSW50ZXJuZXQgQWNjZXNzMSAwHgYDVQQLExdQcml2YXRlIElu dGVybmV0IEFjY2VzczEgMB4GA1UEAxMXUHJpdmF0ZSBJbnRlcm5ldCBBY2Nlc3Mx IDAeBgNVBCkTF1ByaXZhdGUgSW50ZXJuZXQgQWNjZXNzMS8wLQYJKoZIhvcNAQkB FiBzZWN1cmVAcHJpdmF0ZWludGVybmV0YWNjZXNzLmNvbTAeFw0xNDA0MTcxNzM1 MThaFw0zNDA0MTIxNzM1MThaMIHoMQswCQYDVQQGEwJVUzELMAkGA1UECBMCQ0Ex EzARBgNVBAcTCkxvc0FuZ2VsZXMxIDAeBgNVBAoTF1ByaXZhdGUgSW50ZXJuZXQg QWNjZXNzMSAwHgYDVQQLExdQcml2YXRlIEludGVybmV0IEFjY2VzczEgMB4GA1UE AxMXUHJpdmF0ZSBJbnRlcm5ldCBBY2Nlc3MxIDAeBgNVBCkTF1ByaXZhdGUgSW50 ZXJuZXQgQWNjZXNzMS8wLQYJKoZIhvcNAQkBFiBzZWN1cmVAcHJpdmF0ZWludGVy bmV0YWNjZXNzLmNvbTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBAPXD L1L9tX6DGf36liA7UBTy5I869z0UVo3lImfOs/GSiFKPtInlesP65577nd7UNzzX lH/P/CnFPdBWlLp5ze3HRBCc/Avgr5CdMRkEsySL5GHBZsx6w2cayQ2EcRhVTwWp cdldeNO+pPr9rIgPrtXqT4SWViTQRBeGM8CDxAyTopTsobjSiYZCF9Ta1gunl0G/ 8Vfp+SXfYCC+ZzWvP+L1pFhPRqzQQ8k+wMZIovObK1s+nlwPaLyayzw9a8sUnvWB /5rGPdIYnQWPgoNlLN9HpSmsAcw2z8DXI9pIxbr74cb3/HSfuYGOLkRqrOk6h4RC OfuWoTrZup1uEOn+fw8CAwEAAaOCAVQwggFQMB0GA1UdDgQWBBQv63nQ/pJAt5tL y8VJcbHe22ZOsjCCAR8GA1UdIwSCARYwggESgBQv63nQ/pJAt5tLy8VJcbHe22ZO sqGB7qSB6zCB6DELMAkGA1UEBhMCVVMxCzAJBgNVBAgTAkNBMRMwEQYDVQQHEwpM b3NBbmdlbGVzMSAwHgYDVQQKExdQcml2YXRlIEludGVybmV0IEFjY2VzczEgMB4G A1UECxMXUHJpdmF0ZSBJbnRlcm5ldCBBY2Nlc3MxIDAeBgNVBAMTF1ByaXZhdGUg SW50ZXJuZXQgQWNjZXNzMSAwHgYDVQQpExdQcml2YXRlIEludGVybmV0IEFjY2Vz czEvMC0GCSqGSIb3DQEJARYgc2VjdXJlQHByaXZhdGVpbnRlcm5ldGFjY2Vzcy5j b22CCQCmew+WL/O6gzAMBgNVHRMEBTADAQH/MA0GCSqGSIb3DQEBDQUAA4IBAQAn a5PgrtxfwTumD4+3/SYvwoD66cB8IcK//h1mCzAduU8KgUXocLx7QgJWo9lnZ8xU ryXvWab2usg4fqk7FPi00bED4f4qVQFVfGfPZIH9QQ7/48bPM9RyfzImZWUCenK3 7pdw4Bvgoys2rHLHbGen7f28knT2j/cbMxd78tQc20TIObGjo8+ISTRclSTRBtyC GohseKYpTS9himFERpUgNtefvYHbn70mIOzfOJFTVqfrptf9jXa9N8Mpy3ayfodz 1wiqdteqFXkTYoSDctgKMiZ6GdocK9nMroQipIQtpnwd4yBDWIyC6Bvlkrq5TQUt YDQ8z9v+DMO6iwyIDRiU -----END CERTIFICATE----- </ca>
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Xr500 geo filter unable to add device
Netduma Fraser replied to Vipeeeer's topic in NETGEAR Nighthawk Support (XR range)
On the System Information page on the Installed Rapps panel click change the retries to 5, reboot from the interface, close the tab, wait 5 minutes then try accessing and see if it all loads -
I'm not sure what you're referring to exactly but you're not using Windows so wouldn't be any files for that
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Click on your device on the Geo-Filter and it will have the toggle there. You shouldn't be seeing any circles outside your radius at all which indicates you could connect to anything really No you'd have to go on the specific heatmap page
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Putting your PC in the DMZ is a really bad idea, I'd suggest removing that immediately. Other than Adblocker it wouldn't effect specific traffic unless you've made Internet Rules, SmartBOOST rules, port forwarding rules etc to those specific services. You're not using HybridVPN are you? If not then yes the easiest way to test the cause would be to factory reset, change nothing, check if it's still an issue, if not then adjust what you normally would 1 at a time and re-test. Did it occur before updating to the latest firmware or is this a relatively new issue only after an update/setting/physical change?
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Ping Optimizer is not working and my ping is raised!
Netduma Fraser replied to TheRealQM's topic in Netduma R3 Support
We're aware of that, for the moment you'll need to change Congestion Control percentages manually to achieve the same effect -
It looks like it could be a few things: You've added your device but filtering is toggled off Geo-Latency is enabled Ping Assist is enabled You apply the Geo-Filter after you've booted up the game or changed Geo-Filter settings when you're on the game without rebooting the game
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Losing connection to Clash Of Clans servers on my PC
Netduma Fraser replied to thahyp's topic in Netduma R3 Support
Disable BI in Settings > Troubleshooting > Advanced, does it still happen then? -
Have you used the correct credentials as well? Can you provide a copy of the config you're pasting in please?
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Thanks for the IDs, they're both Irish servers and so should be allowed, they will be the authentication servers. Add them to your allow list and see where it then places you for a game.
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Losing connection to Clash Of Clans servers on my PC
Netduma Fraser replied to thahyp's topic in Netduma R3 Support
Have you got the Geo-Filter enabled for your PC? If so disable that, does it stop happening then?