Netduma Fraser

Added https://forum.netduma.com/forum/144-netduma-r2-early-access/

Did you put any details into the R3 to get the internet to work specifically?

Thank you very much, we do appreciate it, I'll pass it on!

The game, fair enough!

It'll need the cloud update we're working on then which requires dev input so that will be next week

Are you using PPPoE?

Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client It should work better then. We're also working on a cloud update to improve filtering with the game.

That's all correct yes well done! If you have moderate NAT when you were using the EE hub directly then it is possible they're using a CG-NAT in which case it won't be possible to get an Open NAT. As you were using the Geo-Filter though it's possible that is blocking the server used to test NAT. Disable the Geo-Filter, reboot the game then check again and see if it is open. So yes we do have an in-built update system that will show on the interface/app when there is a new one available and you can just do it from there. That's really great to hear, thanks for the update, glad you're having a better experience this time around.

Do the console workaround to add it to the Geo-Filter as a console, does it work better then?

Ping Heatmap just shows you what servers the game has, it's not a guarantee that every server you see is connectable. If they're close to you then I should think you would be able to connect to them yes.

You don't need the rule, it was for reserving bandwidth on SmartBOOST. TCP & UDP. SmartBOOST should still be enabled if you want prioritization

Quite possibly yes, I did say its possible you would lose access to DumaOS after the reset though

Could well be related, I'll try to get the team to update it tomorrow

If it's happening on the main screen then there will definitely be something getting blocked that needs to be allowed - have you added any servers to your denied list? If so, remove them then see if you get the same issue please. Otherwise check for the blocked icon on the main when you try to get through the main menu and add it to your allow list. You may need to do it a few times to get all the servers but then it should be fine. If you pass on the IDs of those servers too we can get them allowed.

What is the error you see when you can't get a game? Do you see a blocked icon on the map when that happens?

If you feel having a higher ping will give you a better advantage you can use the Geo-Filter to force servers slightly further away

I'm saying we appreciate it and just telling you that the information needed are the IDs/IPs. It's a database of Geo Located IP addresses. You don't need to provide them, we'll continue testing and updating the cloud.

Appreciate it but we do kind of need the IDs/IP addresses for the cloud

We are working on it, currently there is an issue where a lot of servers are showing in Oklahoma which needs fixing, we'll get a cloud out to correct it all as soon as we're able to

Can you provide a screenshot of your Geo-Filter page please?

That looks fine, that's when you load up the game but can you show what happens when you actually play and connect to one outside your radius please?

If the Geo-Filter is off then it's not doing anything so you will connect to wherever the game decides. Expand your radius to at least 1000Km then try again with it on

That's Ping Heatmap not the Geo-Filter, show a screenshot of what you see when getting a game outside your radius please

I don't think the game even has a Russian server to be honest and I think what you're probably seeing on the Geo-Filter when using that is the VPN server the Hyper is routing you to, not necessarily the game server. The Geo-Filter shows any active connections so it's not something we can specifically add, if you can connect to it or not will come down to whether the game wants to connect you to that server or not

Exactly!