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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Not much unfortunately, the QoS not applying for upload is due to PPPoE so without something else handling PPPoE instead of the XR there isn't a way around it
  2. When did it start happening, after changing settings, upgrading, changing the physical setup etc?
  3. Good to hear, thanks for the update!
  4. Are you using HybridVPN or Static Routes? Have you disabled DPI? When did this start happening exactly? You said it doesn't change the speed when you're in game but you have other things like Netflix prioritized, does it reduce speed when using other activities other than gaming?
  5. Could you take your device off SmartBOOST please and leave the activities and check again. In theory, prioritizing the entire device will also prioritize the speedtest over Congestion Control
  6. Thank you, I'll pass them on
  7. You should be able to get through if you use the DumaOS app to access, then it should be accessible via the web browser
  8. Just need the ones that are appearing in Oklahoma incorrectly, thanks!
  9. Oh I see, do you experience the same playing solo? It sounds like the game prioritizes getting people into a match even if that means splitting a party, in which case there isn't anything we can really do about that unfortunately. Presumably you have got a couple of servers included within your radius?
  10. Try http://192.168.77.1 or http://dumaos directly and see if it works, otherwise try in an incognito window/another browser
  11. Have you put the PC in the DMZ or done any internet rules?
  12. Can you provide a screenshot of what you're seeing please?
  13. Throttling = reducing speed. I know it's just to determine what is working. I know the activities on SmartBOOST show prioritizing but is the actual main part of SmartBOOST that shows the traffic showing prioritized activities? If you prioritize the device does it reduce the speed when testing on auto?
  14. By LAN to WAN do you mean R3 WAN to gateway LAN? Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client See if it works with the Geo-Filter enabled then
  15. When you play on a server it and the ping is shown on the Geo-Filter you can click on that part and it will show more information including an ID that we use to identify the server
  16. Is it throttling if you set it to Always? If you use speedtest.net do you see the speeds reduce?
  17. It does kind of make sense, you're making an encrypted tunnel between you and the VPN server so we're not really able to read the traffic to filter it as it goes through the VPN. I think you'll need to use one or the other.
  18. You're not doing anything wrong, we'll just need to update it thats all - game servers don't respond to pings generally so we have to update quite often. Do this: For the Geo-Filter: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then you'll be able to filter.
  19. Is the XR using PPPoE/VLAN by any chance? If so that is likely why, have your ISP modem/router handle it instead and it should adhere to your settings
  20. No updates on it, they're focused on the features we've briefly spoken about, it takes up a lot of resources, once that's done they can look into this more closely. Make sure you're using 80Mhz not 160 and see if it is more stable overall please. Otherwise combine the bands again and see if it works better.
  21. I've replied to your topic on this Thank you, I'll pass the ID on to the team Likely the server you're wanting is mislocated in OK, any IDs you can provide will help us correct it faster
  22. They may well be blocking VPNs but if you try with the Geo-Filter disabled can you get a game?
  23. Can you provide a screenshot of your Congestion Control settings, SmartBOOST, your speed test result and let us know what your speeds are please
  24. They could be and we did correct them in the latest cloud so if they're still there more may have changed that we need to address. Any IDs you can provide will be super helpful
  25. What platform are you on? Can you provide some IDs of the Oklahoma servers you're getting please?
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