Netduma Fraser

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? What speeds do you get via ethernet to speedtest.net? Are you downloading over WiFi or ethernet?

That would have been an estimate but as with most of our estimates it's never within that timeframe, I know it is coming but I don't have an ETA for you

Reboot the router, wait 4 minutes then attempt the upgrade again please

Yes it does, thanks for the update!

I'm not sure honestly but this topic may provide some more information: https://www.reddit.com/r/Warzone/comments/1cjo3oh/shadowban_how_it_works_and_how_activison_wont_do/

That's a shame but not too surprising, looking like a shadow ban then unfortunately.

The timeline is really helpful thank you, I've given you Early Access, please upgrade to that firmware and that should fix it while we look into it https://forum.netduma.com/forum/144-netduma-r2-early-access/

It's an authentication server, it should be allowed, so please allow it and follow that process and see if it works please

You did say it occurred direct to your modem as well but on your video there is a blocked icon in Ireland - allow that then try again, you may need to do it a few times, does it work then? If so please provide the IDs

It's not linked to the specific game disc/copy you're using, it'll be linked to your game account

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? How have you setup Congestion Control? Can you provide a screenshot? How have you setup SmartBOOST? Can you provide a screenshot? Did you disable uTP in the torrent app? Have you changed the R3 LAN IP?

Please try in an incognito window and ensure your browser isn't forcing HTTPS and try again

Yeah it's pretty good, it may be possible to slightly improve it through heavy trial and error with adjustments but the gains you'd achieve wouldn't really be worth the effort.

Won't be the router then unfortunately and most likely a shadow ban. A good way to double check would be to go to someones house who plays the same game and doesn't have the same issue (double check that), sign in to your profile and check on their setup. If it happens again it's definitely a ban, if not then it'll be due to your ISP / modem

You'll have to check direct to the modem then, if you get the same issue then the shadow ban is likely. Yes that's the one, at least from the video you sent in that would have been toggled off

That doesn't mean the Geo-Filter is enabled - click on your device on the Geo-Filter, there is a filtering toggle there. Could be voice chat as well, could be anything, check with Activision

It was just a security update so would be surprised if it did. The only workaround I'm aware of is applying static/reserved IPs to devices outside the DHCP range and if it continues then disabling DHCP fully so only devices given a reserved IP can connect

Added - it has been removed temporarily

I think you can get it if enough people report you. For example, if you were absolutely destroying people they may be convinced you're cheating and band together to report you - that seems to be the first reaction instead of this person is genuinely better than me. I think you can check with Activision and appeal it

It does sound like there aren't any servers within your radius, so you will have to try forcing other servers. We don't claim for Heatmap to be 100% pin point accurate, in most cases there is no way to 100% confirm the findings are correct, that's why people turn to us in the first place for an idea of where the servers are. I will let the team know there aren't any servers in that location so they can remove them

It does depend when you did a factory reset (early morning BST would be too early). Thanks for letting us know, I'll pass it onto the team. I've given you Early Access in the meantime to try the above https://forum.netduma.com/forum/144-netduma-r2-early-access/ Just to double check, are you now using SmartBOOST/Congestion Control with DPI enabled in Settings > Troubleshooting and you're not encountering the issue now?

It will always show the radius regardless of if it is enabled or disabled. From your video, filter off means you've disabled filtering for that device: With filtering off it's very hard to say why it could be happening, try connecting direct to your modem and see if you get the same issue. In the meantime I've given you Early Access which you can also try: https://forum.netduma.com/forum/151-netduma-r3-early-access/

Please reboot and check again, we did make a change

Reboot the router and then see if it occurs again please

By the looks of it you have the Geo-Filter disabled so it's not restricting your search in any way. Are you using a VPN? Is there a possibility you're shadow banned? If you connect direct to your modem do you get the same issue?