Netduma Fraser

What firmware version are you on currently? Could you provide some screenshots of how you have Congestion Control & SmartBOOST setup please?

Are you able to access via a PC?

I can't see how the method you login to the router would cause all that to happen, it doesn't really make sense and without the logs I couldn't really provide any explanation or even a starting point for devs to have a look at. If it does happen again try accessing on a wired PC, if it comes up with a similar page as above then keep trying to continue until it gives you the option to grab a log

Have you put the R3 in the DMZ on your ISP modem/router?

Starting a new topic would be better generally - the original poster may constantly get reply notifications and also it just allows us to focus on you rather than potentially multiple people at the same time which can get confusing. I've given you Early Access so you can try that firmware and see if it works better: https://forum.netduma.com/forum/144-netduma-r2-early-access/

Added - it has been removed temporarily

I suspect it happens with the Geo-Filter enabled, if you disable it do you then get the same behavior?

I'm not sure what you mean exactly but allocating bandwidth to gaming won't do much, games barely use 1Mbps. Not sure what you mean Adblocker is for Advertisements, it makes no difference to gaming, it's personal preference You can keep it disabled Yes its normal That's fine You can ignore the packet loss from Ping Plotter, you don't actually have any (it would show on the bottom graph if you did). I'd keep MTU at the default or make sure the value you've set isn't fragmenting, either way it won't impact gaming either. This won't impact gaming either but put in 10000. It determines how often your local IP addresses change for the devices You don't need to worry about the logs generally, they show background processes and entries that look like entries. Unless you've having a very specific issue that the team would need logs for they can be ignored

Ah fair enough, should be much better!

While connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.

That sounds fine, try the reserved IPs and see if that works better

Yes that's correct, then try accessing with the URL I provided

Added

You don't need to port forward, use UPnP and the DMZ all at the same time, that could cause some conflicts, disable port forwarding. Also remove the internet rule you've made for the console. It looks like you've changed Geo-Filter settings while on the game, make your changes before you launch the game, then if you need to make a change restart the game afterwards.

That file definitely looks incorrect and not like what I provided, provide the files and I can take a look

I don't have an update for you but I will chase the team

Do you have a PC you can connect via ethernet to the router? If you haven't done the reset correctly then it may be showing as the previous WiFi name. Hold the reset button for 30 seconds, release, wait 4 minutes then try accessing

People were getting issues with it when it was automatically enabled so we changed it to being automatically disabled, if you have IPv6 you can enable it

On the phone, on the WiFi list actually click the R3 network so you get more details/settings for that connection, then disable the private/random mac/addresses option then reserved IPs on the router

If you're having issues please make a new forum topic and we can help you there

What I mean is you may have allowed a server showing in poland that wasn't an actual authentication server but a polish game server in which case it would get you on those servers more often. Once I can check IDs we can get it cleared up and should be a better experience

Set devices connected to the router as static/reserved in Setting > DHCP and see if that helps. There is also the potential it is running out of memory, are you doing lots of bandwidth intensive tasks e.g. downloading heavily most of the day? What settings have you changed from the defaults?

If you're going to connect to it via WiFi then it will appear as a WiFi network (NetdumaR2) or as whatever the name was that you previously set. If you're connected to it via ethernet then you're already connected to it, you don't need to do anything there. Once connected you can access the interface by going to http://192.168.77.1 in your web browser. You may or may not need to complete the Setup Wizard when you first access.

No worries! There can be, depends how out of date the cloud has become/how much they've changed servers, getting the ID should tell me more. It could also be that one of the polish servers you've allowed isn't an auth server and is actually a game server - if you allowed more than the two servers I checked then let me know the IDs and I can check that too.

Could you grab a new log when it occurs again please?