Netduma Fraser

We made a change yesterday, if you now reboot, wait 4 minutes please see if the issue continues

Do this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then it should work more consistently

That's great to hear, thanks a lot for the update!

I believe it'll be due to you using PPPoE, we are aware the speeds through the router when using PPPoE can be reduced. If you have your ISP modem/router handle PPPoE instead do you then get better speeds through the R3?

That's great to hear, thanks for the update!

It'll be a mislocated server on the map, add it to your allow list for the moment so you can connect to it and if you could provide us with the ID we can correct its location

Yes unfortunately due to the way they have their matchmaking setup it can take a long time to get kicked back to the lobby when it blocks a server. You may find it more efficient to disable filtering for the device but still have it added to the Geo-Filter so you can see what server it puts you on and quit to the lobby then research for a game, it may be faster. Another symptom of their matchmaking system, being the party leader should resolve it (it does in other games) but may not help here Add the chat server to your allow list and then you can keep your radius over the servers you want to play while still able to chat to them

Factory reset then try to update as soon as you can and it should work then

They could be London servers or they could be mislocated, provide an ID for one and I can check

Can you provide a screenshot of the WAN & LAN pages please?

As far as what we've seen it doesn't appear so but they could have been offline at the time we checked, best to check the Geo-Filter for more accuracy when playing. Thank you, we'll look into those

The XR is still in the DMZ/exposed host on the fritz? Could you provide uncropped screenshots of the Device Manager (table view), QoS page, System Information, Settings > Internet Setup please

I've responded to you via email

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? What speeds do you get via ethernet to speedtest.net? Are you downloading over WiFi or ethernet?

That would have been an estimate but as with most of our estimates it's never within that timeframe, I know it is coming but I don't have an ETA for you

Reboot the router, wait 4 minutes then attempt the upgrade again please

Yes it does, thanks for the update!

I'm not sure honestly but this topic may provide some more information: https://www.reddit.com/r/Warzone/comments/1cjo3oh/shadowban_how_it_works_and_how_activison_wont_do/

That's a shame but not too surprising, looking like a shadow ban then unfortunately.

The timeline is really helpful thank you, I've given you Early Access, please upgrade to that firmware and that should fix it while we look into it https://forum.netduma.com/forum/144-netduma-r2-early-access/

It's an authentication server, it should be allowed, so please allow it and follow that process and see if it works please

You did say it occurred direct to your modem as well but on your video there is a blocked icon in Ireland - allow that then try again, you may need to do it a few times, does it work then? If so please provide the IDs

It's not linked to the specific game disc/copy you're using, it'll be linked to your game account

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? How have you setup Congestion Control? Can you provide a screenshot? How have you setup SmartBOOST? Can you provide a screenshot? Did you disable uTP in the torrent app? Have you changed the R3 LAN IP?

Please try in an incognito window and ensure your browser isn't forcing HTTPS and try again