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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Nothing specific, as long as they fit the connectors they will work
  2. We should have resolved that with a cloud update, did you follow all those steps above? That's interesting, kind of acting like a relay then allowing servers outside potentially
  3. If you're requesting them from us then really we need to see/determine they're broken before sending extras, email [email protected] please
  4. Do you have speedtest bypass enabled? Is SmartBOOST actively prioritizing the game?
  5. We can send new antennae if necessary, however, it is likely it's just that it's come apart instead of breaking, check the video to see if that applies + how to fix. If that's not it please provide a picture of how they're broken please antennaepop.mp4
  6. We're aware Ping Optimizer isn't 100% reliable currently and we're looking to fix that for the next version. In the meantime you can adjust Congestion Control manually to achieve the same effect which can be found in Ping Optimizer > Advanced.
  7. It's not required but once would be enough after the update has fully completed
  8. You don't use a program to open the file, you access the interface and upload it to the router like the video above
  9. There is no real conflict, you can have all three enabled if you wish to
  10. Do this and it will likely work better Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/clientIt's essential the Geo-Filter is enabled before the game client or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. To force servers you need to do the following: For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings. Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.
  11. UPnP is enabled by default IP reservation is something you set DMZ is something you set
  12. Exactly as above, let us know if you have any issues
  13. No it's WiFi 6
  14. When that happens check the map, there should be something blocked, add it to your allow list and you should be able to reconnect. You may need to do it a few times to get all the servers it needs, if you then provide the IDs of those servers we can update the global whitelist
  15. The advantage is that the EA Games selection is likely to become outdated, by doing that workaround and adding your PC as a console to the Geo-Filter it won't get outdated and allow you to filter properly (barring any cloud changes that are needed). Good to hear about Oklahoma! Couldn't say for certain but it does seem in some games that they prefer speed of getting into a game over connection quality, not all games are like that though. It was actually dealing with lag in Halo that inspired the Geo-Filter/company in the first place!
  16. The first screenshot that appears to be all correct, you don't need to change anything. I'm not sure what the others are for but you shouldn't need to change them, just what the article mentions that's all
  17. I think you'll need to go to NTGR for this one, I believe we've used all 3 in the past and it worked fine, I can't see an obvious reason it wouldn't work
  18. The beta was for DumaOS 3.3 which you should already have being on the latest firmware so that's correct, no beta firmware for you
  19. This should explain it https://uk.fritz.com/service/knowledge-base/dok/FRITZ-Box-7490/131_Setting-up-an-exposed-host-in-the-FRITZ-Box
  20. No, you can change your speeds at the bottom left of the interface - Speed Test > Advanced You don't need to port forward but if you can enable the exposed host option for the R3 on the fritz that would be best
  21. If they're taking the above from the IP used for Heatmap that's just to ensure more long term reliability of Heatmap showing servers, it's not the specific server but represents where there is an available server for the game and your approximate ping to it. Based on your screenshots you actually have filtering disabled which would indicate the reason you're unable to force that server.
  22. If you remove the PiHole overall while keeping those 3 enabled do you still get the issue?
  23. If the issue is their implementation of networking or really anything on their side there is very little we can do about it. We can only impact what can be controlled so I highly doubt there is anything we'd be able to do unfortunately, if there is then we will look into it further.
  24. You don't need to set it up again, just enter your new speeds in manually. We're aware Ping Optimizer isn't 100% reliable currently and we're looking to fix that for the next version. In the meantime you can adjust Congestion Control manually to achieve the same effect which can be found in Ping Optimizer > Advanced.
  25. It was yes for the V1, not for the V2 but you don't need that for the V2 as you should be already on it with the latest firmware
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