Netduma Fraser

Someone mentioned for a similar game that it wasn't appearing unless the game was using different ports, could you play and check Steady Ping > Stats over a few games and see if it uses different ports at all please?

Check the IP on your device specifically and then match this with the device you think it is on the Device Manager, do the IPs match?

Yes you should put your correct speeds in, your upload QoS will not work properly otherwise. What firmware version are you on currently?

It would be better to post in the specific disconnect topic where you got the .291 firmware as that is where we have asked for feedback. Have you had the issue on .291 yet?

It might mention it by MAC address but you'd then need to try and match it to one of your devices - however, if you have rebooted the log won't show anything and also given the length of time between the start of the post and now, even if you didn't reboot that information wouldn't be available anymore so the best recourse is a factory reset now.

Potentially the ethernet cables you're using are faulty, swap them out with different ones and see if they work, otherwise it sounds like the physical ports may be damaged unfortunately.

Can you provide a screenshot of what you're seeing exactly please?

Can you provide a screenshot of Settings > LAN when you see this issue happen please?

You already have access: https://forum.netduma.com/forum/144-netduma-r2-early-access/

What do you mean exactly? Port forwarding works but it wouldn't help with this

Have you entered your correct speeds into the router? Are you using Congestion Control - if so how do you have this set?

Okay so the router is filtering correctly then which means it won't be a problem on your side, it will just be that the Milan server is not always available to connect to. Have it in your radius but don't force it exclusively.

This has been requested before, unfortunately it can't be an option on the router to disable it, it would have to be a completely separate firmware and we are planning on doing that

Italian and Spanish servers seem to be the hardest to force - do you have the same issue if you try connecting to other servers with the radius?

Thank you for the request, I'll add it to the list

So if you check while actively playing it's not prioritizing at all? For example, it shouldn't prioritize when you're just in a game lobby but should when you're actually playing. Could you take the PS out of the DMZ then check if it's prioritizing better please? Could you also resync the cloud then grab the log from the troubleshooting page please?

How so exactly? If it's connecting then the config is working, anything after that will be resolvable/due to the rules made

It's likely that being an old gen of CoD that the service isn't as valid for it - we generally try to support that last 1-2 gens + current

Are you having an issue connecting to Nord?

What are your expected/paid for speeds and have you set them in the router? Are you using Congestion Control? Where are you testing the speeds and how, ethernet or WiFi?

Remove that port forwarding rule you made, what UPnP will be doing will be correct, with the Geo-Filter enabled you can then ignore the NAT result, it will be a misreading - the Geo-Filter being enabled cannot cause a moderate NAT, it will simply be blocking the server used to test the NAT status. I presume you're using Xbox Game Pass to play? If so what you mentioned it expected in that state currently but we're looking into it.

To allow us to help you better: What are the speeds you pay for/receive generally direct from the ISP router? What speeds are you getting through the R3 currently? Where are you testing the speeds, on the router speed test or speedtest.net for example? Are ethernet speeds as expected and therefore just WiFi being slow or are both affected? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3?

Thank you very much for the kind words, I appreciate it!

Thanks, I'll pass it on!

Exactly as above, by having your Ping Assist range so wide you're basically allowing connections to any server up to 200ms - is it that the description under Ping Assist is in English and so you couldn't tell this is what it did or is there a way we can make it more clear otherwise?