Netduma Fraser

As in you got a server in around the area you actually live? Disable Geo-Latency then reboot the game and try again

Change it to use a different channel and width and see if it works better then please Are both devices older or newer?

I wouldn't worry about that test specifically, instead follow this guide https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ while downloading & start with 95% for Congestion Control (set to Always), check results, decrease by 10%, check, decrease by 10% etc, until you get to a value that is pretty good & then try 5% either side of that value to see if it can be improved. Download & Upload on Congestion Control don't have to be the same value & you may have a better experience with differing values. It will be more of a real world test.

"most people wouldn’t upgrade from a R3 to R4" what are you basing that on without an R4 being announced and with no details on what it could be?

Ah I see, it may be you need a cloud update on that platform, we will be doing so this week I believe but there will definitely be servers within that area you've selected. Do this: Quit the application/game/client completely Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client

Good advice above! We'll be doing more cloud updates including addressing the Oklahoma servers always appearing

Where is your location and radius covering? What do you mean you can't find the servers on Heatmap? If there aren't any on heatmap where you've set your radius then you will get that issue

Just a small list of things you want then! A router doesn't need a neural processing unit, the hardware is important to a point but there is a point where you're just adding to it unnecessarily which will have no extra benefits and will just raise the price.

It's already available as an option to choose when using a PC. If you're using a console it will only add as a console, you don't pick the specific game.

Sorry I'm not quite understanding the issue, can you clarify please?

Added

I couldn't say, I don't know under what circumstances you've got those servers there for, if they're all for the same reason you've mentioned then that's fine we'll take a look. There could be an infinite number of reasons, I really can't give you a specific answer on that one. Probably better to make a new topic and we can dive into things in a bit more detail.

Please provide the ID of the server shown on the Geo-Filter when you connect to it. It could be mislocated and not able to ascertain the real ping, it's also possible the game may be including processing delay in their ping calculation

You'd have to have the Unify at the top so it can control the network with it's QoS and then the R3 connected to it for the Geo-Filter aspect. I don't think it's necessary to do so and would be better to use the R3 for both functions

Does it appear to only be blocking when it tries loading into a match then? Can you see an icon on the map before that happens? SP may not always be needed

I think we'll be putting out a new cloud update this week so it should be improved

That's great to hear, thanks for the update!

If you have a steady ping already that doesn't fluctuate much then quite possibly you'll have a better experience without it as otherwise you're just adding unnecessary ping. We provide the features that you can experiment with but it doesn't mean everything has to be used, some people will find a better experience without it. Every connection is different.

You're not using the VPN on the router or on the router WiFi in that scenario so it's not really relevant. As I said slower speeds through OpenVPN is expected through the router so I can't help you to improve that.

And it actually shows as online on the Device Manager? If you do a speedtest on the console does the Network Activity page show the traffic for the console? It's very unlikely to be a bug. Have you connected the PlayStation via WiFi and ethernet to the router at some point?

Click the X where it says tap to set the home and then try again please. Does the PlayStation show active on the Device Manager?

I don't see how that has happened really and certainly not expected so I can't really advise on how to get back to a state that shouldn't have been possible in the first place

Then I would say it is highly likely that it was set in a way where either the speedtest isn't being covered by the VPN or the device itself wasn't covered properly

Please provide a screenshot of your Geo-Filter of what it looks like when you're in a game

I'll chase the team