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Netduma Fraser

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Everything posted by Netduma Fraser

  1. In the first post if you scroll down you'll see the link for the RC14 firmware which is what you want - it will appear as .134 after you've done it but if you used the public .134 version you won't be on it
  2. The only option available is entering an address so if that's the only way it is working then that will be the only way
  3. Well done on finding a solution and thanks for sharing! Good question but in this case you're not bridging anything, you're just setting up the device in its own virtual LAN which can actually be more secure.
  4. I've given you Early Access, we just posted a new firmware there yesterday, try that and see if works better https://forum.netduma.com/forum/151-netduma-r3-early-access/
  5. For the first one no I don't think that's possible, it's server side so we can't see that and we're just running a simple ping or trace to the server so we only have basic information. Jitter/Packet loss/Stability yes most likely we could do that. Matchmaking/peer quality are you referring to establishing the quality of everyone else in the game with you? If so as it's server based the router can only see the server not any peers
  6. No there isn't an option for that, I can add it to the request list but I can't guarantee when/if it may be added
  7. Can you expand on the Adblocker not working - where are you testing this to determine it isn't working? What do you mean by the Geo-Filter works sometimes?
  8. Oh I thought you were using that already as you have early access, yes I would suggest doing so, we just posted a new firmware there yesterday as well
  9. It doesn't have to be, it's entirely up to you and whether you feel you get a better experience with it enabled or disabled
  10. What do you mean by enabling SmartBOOST exactly? As in it is actually fully disabled and then you enabled it? If so that does make sense, it would reload everything. Default gaming should work
  11. Try and look out for any patterns, e.g. a specific time of day, when a specific device or service is used etc
  12. As long as you're able to download files then really any device can work
  13. I've given you Early Access, give that firmware a try https://forum.netduma.com/forum/151-netduma-r3-early-access/
  14. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode
  15. I know this sounds odd but is the router kind of close to a microwave and was a microwave used at the times it disconnected?
  16. Yes please, no that's all for now, it will tell me if it's a router specific issue or a specific app issue
  17. That sounds good, are you getting a low ping server within your radius?
  18. We'll have a feature upcoming that will help prioritize games we haven't specifically tested. It really depends on the game, some will work right away and others will need to be tested
  19. Hmm okay, it's less likely to be the DumaOS side in that case - presumably you've not got the phone in the Geo-Filter have you? As a test, if you put your phone in the DMZ very briefly, try a text and then remove it from the DMZ immediately does that work?
  20. What do you mean by x5 exactly? Can you provide a screenshot of your priorities please? If you're not using Congestion Control then your network can still become saturated so make sure you have that setup (Ping Optimizer > Advanced) and then SmartBOOST should take care of the rest.
  21. Thanks again for the logs, now the holidays are over they should be able to investigate it more thoroughly
  22. Thanks for all this, now the holidays are over they should have more time to investigate this properly, will keep you posted
  23. Are you accessing the interface via HTTPS? Are you using Armor? Can you provide a video of what you're seeing when you try to run those functions please? SmartBOOST isn't a XR1000 feature, use the mobile DumaOS app and you'll see what can be used
  24. Disable QoS fully from the Congestion Control menu then please and see if it works then
  25. Added, though the firmware has been removed temporarily It's because there is a bug preventing you being able to downgrade
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