Netduma Fraser

Could you provide the full logs please when it happens, I appreciate you providing the snippets you think are relevant but the full logs would be much more helpful

The ID/server has been whitelisted - when this appears are you able to get games that aren't that server or does it just put you on this server with no other servers shown?

No I'd suggest keeping UPnP enabled

Thank you, I've passed it onto the team to check if that has been whitelisted

Copy the WAN IP from the R3 WAN Settings page and enter that into the DMZ in the orange box interface. You can then put the Xbox in the DMZ on the R3. That should resolve the NAT issues. There are guides at support.netduma.com also check the help that is in the settings on most of the pages

Unplug the router from power for 10 minutes, plug in, wait 4 minutes (all this with the interface not open) then try to access and see if it loads please

It's better to input the accurate speeds you get/receive and then reduce the Congestion Control percentages to eliminate bufferbloat. I'd suggest disabling IPv6 for the moment yes

There isn't currently but we are working on it! The above was correct but I think we've come up with a solution

You'll definitely want to do a factory reset, it's quite a big change from the previous version, once you've done that it should be more stable. Close the tab after initiating the reset and wait 4 minutes before accessing it again.

They're not blocking Geo-Filtering, they're preventing people with really high pings connecting essentially. The above is normal when you boot up the game with a radius over an area - it won't always show the servers you can connect to. Zoom out fully when it happens, there is likely an authentication server being blocked, add that to your allow list and you should be able to continue - you may need to do this a few times to get all the authentication servers in that area. If you provide us with the IDs for those we can get them allowed.

As you've added the device manually it would be a manual allocation

Added to the beta section. The beta firmware has been removed temporarily.

We're aware Ping Optimizer isn't working 100% of the time currently and are looking into it. In the meantime you can adjust Congestion Control manually to achieve the same effects. How isn't the Geo-Filter working properly exactly?

Not sure what that means exactly but someone mentioned covering Japan & the server you want to play on works

They are counteracting VPNs now, part of that will be detecting abnormally high pings so you could be getting classed as using a VPN and being prevented from joining those servers

Do this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client It should work better then. Are you trying to force servers really far away though? If so you're likely hitting their ping limit which is why you can't connect.

It's not a "buggy mess", DMZ passes ALL traffic through to that device, therefore you can't then make a port forwarding rule to tell the router to do the opposite of the DMZ. You can't port forward 1 port for multiple devices, that's why it mentions the overlap. You should NEVER put your PC in the DMZ, this is a huge security risk. NAT just determines who you're able to connect to, as most games are server based it's less of a concern for it to be Open. If you're playing with friends then as long as they are open you can connect to each other.

Updating the server list wouldn't make it easier to play - what is the issue you're having?

That is odd, I've not heard of that happening before, could you provide the ID for it when it appears to be allowed please?

Added

So it's usually blocked but then becomes available?

If that's the case then the player pool is already smaller at a higher level, then by restricting the available servers you're further limiting the amount of games so that makes sense. You may need to expand your radius to cover a few more servers. It may be an authentication server

Are you enabling the Geo-Filter prior to booting up the game/console?

If you have the game/client already open/in the system tray before you enable the Geo-Filter then it won't filter correctly

You can see it where you took your first screenshot