Netduma Fraser

Do you have the same issue with the Geo-Filter disabled?

Does the modem provide WiFi or is it a pure modem? Switch the mode on 5GHz to 2400Mbps and see if it provides better speeds please

What do you mean it freezes when doing the speed test? What do you mean by restarting itself on optimizer? Optimizer will disconnect devices by design if that's what you mean

I've given you Early Access, please see if that firmware is more stable for you https://forum.netduma.com/forum/151-netduma-r3-early-access/

Priority Boost is essentially a temporary Traffic Prioritization rule, nothing more than that. With the mobile interface being smaller an easier way to prioritize was made but not needed for the main desktop as you can just add the Traffic Prio rule yourself easily. If you have the VPN installed on the PC itself for example then Geo-Filtering will not work correctly

Delete the file then re-download it and try again, if it still doesn't work reboot the router first and try again

I just meant on its own initially just to check but you could do this in theory and depending on your phone you may have the settings you need like this: or you may need to research it further but if you get a USB-C or whatever phone connection you have to an ethernet adapter then in theory for example on my phone I could enable USB or ethernet tethering, attach the adapter and then connect the phone to the WAN port of the R3. That would then allow you to try what I mentioned while still allowing you to use the Geo-Filter.

Added

A support forum that has people complaining about bugs, maybe we've not done a good enough job of explaining that this is a support forum where people are supposed to post about their issues. If you want positive comments about a product then the place where people post their issues isn't the place to come. I posted in your other topic on pretty much the same subject.

It should have the word client at the top but that's obviously not prevented you connecting, other than that it's fine. Are you leaving it on permanently? If so I think you're hitting a timeout which is why it disconnected, someone else had this before and we tried adjusting the timeout in the config but didn't work so not sure if it's on the VPN side or not

I've responded to your specific topic

You are absolutely entitled to your own opinion and I thank you for the feedback, "clearly" & "90%" is just that though and could not be further from the truth - that's all based on what you see on a support forum, it's a skewed narrow view of the customer base. You're disappointed, I get it, making statements that are just plain untrue is not very helpful though. I know you want to air your grievances and probably to some extent have someone you can vent at and I'm sure you know I have to respond to this, I get it. We both know the purpose of this topic isn't to seek support but there are other people who need the time I'm spending replying to this on their issues. Unless a hard deadline of XXth of X we'll release a firmware is given then it's always going to be an estimate and I would personally suggest you don't take it as a concrete deadline to save yourself the potential disappointment - this is why I personally never give an ETA unless I can help it. The firmware that was due was very close, there were a few last minute issues that prevented release that I believe will be easily resolved when the team are back and so it shouldn't be too much longer after that.

Unless they put a server in Hawaii then no not really unfortunately. I think they only way to very slightly counteract it would be to play on the Japanese servers, it'll still be heavily weighted towards you but it might be enough to make it more playable.

Okay do keep us posted, there is the risk that when you deny a lot of servers you end up denying a required server for matchmaking/authentication

How have you set the modem to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode Are ALL devices connected to the XR? Have you set your expected speeds in the router? Disable Smart Connect for WiFi and connect to the 5GHz, what do you get then?

That all looks fine, if you zoom out fully on the map do you notice anything being blocked?

Where were the locations of all the servers you denied? Were any around Washington & Ireland?

Great to hear that, thanks for the update!

Great, keep us posted, Happy New Year to you too!

You can do that if you wish to though QoS will not be as effective. Also the one thing you can't control is your distance, as shown by this site, the average ping between the two (just taking Washington as an example though further in land would be even higher) is 200ms, you can't counteract that unfortunately.

If that's the case then the line/your side of everything looks solid so it can only be the routing - weird question, have you tried using mobile data creating a hot spot and connecting the console to that to see if you get the same issue? It would use different routing presumably

I've given you early access, please see if that version is more stable for you https://forum.netduma.com/forum/151-netduma-r3-early-access/

No, it's the feature at the very top of the QoS page

Do you see any icons on the map whatsoever when this happens? Can you provide a screenshot of your page please?

What about Congestion Control?