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Netduma Fraser

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Everything posted by Netduma Fraser

  1. We've not specifically tested the game and with an MMO it's likely you can pick your own servers anyway, however QoS/SmartBOOST will work in the same ways regardless of what you play so ensure you've set those/prioritize your device
  2. I think you may need to do a factory reset again - from the interface, as there is no other real way to force an aspect of the router to load again
  3. To rule out the obvious, have you disabled SmartBOOST fully/DPI/BI at all?
  4. I know OperaGX has a built in Adblocker, disable that and also make sure you're accessing via HTTP instead of HTTPS and try again please
  5. No but it has been requested before so may come in the future
  6. By recently do you mean you haven't used it for awhile and then upgraded? If so it may have been a big jump in firmware, did you do a factory reset after the upgrade? What browser/device are you using to access?
  7. That's very bizarre, could you provide a screenshot of the WiFi page please? If you disable the Geo-Filter do you still get kicked?
  8. It's likely it auto upgraded you, try this one.
  9. For eFootball switch to custom, cover Japan, then cover the servers you want to play on, restart the game and see if it works better then.
  10. What game are you playing? Can you provide a screenshot of the entire page showing what you see when you get a game outside your radius please?
  11. Don't use the bookmark to access it, you may have inadvertently bookmarked the setup URL which could explain why you think it's resetting frequently. Use http://192.168.77.1 directly instead. What is the model of the modem/router the R2 is connected to and how have you set that to ensure all traffic flows to the R2? E.g R2 in its DMZ, modem/bridge mode In DHCP Settings on the router set static/reserved IP addresses for devices and also extend the DHCP lease time and see if that improves it.
  12. Reboot, wait 4 minutes then update and it should work then
  13. Are you running the speed test/ping optimizer tests when the connection disconnects? I can see the wizard was done but nothing to indicate it did a reset, have you bookmarked the interface is that how you're accessing it?
  14. Disable Geo-Latency and Ping Assist in the Geo-Filter menu then reboot the game and try again. If you make changes to the Geo-Filter on the game you will need to restart the game before matchmaking
  15. Reboot the router from the interface, close the tab/interface, wait 4 minutes then try accessing again, does it load correctly then?
  16. None of those files are the configuration file as far as I can tell, are you sure it can be used with the router and it's not just PC only?
  17. No worries - just so you know, we'll always pin the latest Early Access version to the top of that sub forum
  18. Networking has many variables, what may have worked 9 months ago won't necessarily work now. A low percentage doesn't mean better necessarily, here's the correct link to use: https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/
  19. Did this only happening after upgrading? If so downgrade to the previous version and see if it loads correctly then
  20. What changes have you made specifically? I've given you Early Access so you can try that firmware and see if it is any better for you https://forum.netduma.com/forum/151-netduma-r3-early-access/
  21. Put Ping Assist at 0 otherwise you can get games higher than that and outside your radius too. Follow this guide https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping while downloading & start with 95% for Congestion Control (set to Always), check results, decrease by 10%, check, decrease by 10% etc, until you get to a value that is pretty good & then try 5% either side of that value to see if it can be improved. Download & Upload on Congestion Control don't have to be the same value & you may have a better experience with differing values. This will be more of a real world test.
  22. Your QoS percentages are really low, I don't think you need to have them that low down. Traffic Priority on every device basically means you have traffic priority on no device, you've made them all equal. Just prioritize your game rather than everything. Do you mean you've set Ping Assist for the Geo-Filter? If you could provide some screenshots of the QoS and Geo-Filter pages I can take a look
  23. Correct This is the 3.3 firmware so if you're already on it you wouldn't need to do anything. Yes it would revert it - you can disable auto update in Settings > Administration > Firmware update Are you referring to the official update? If so there is nothing blocking it on our side
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