KingXFocusedxX Posted July 30, 2021 Share Posted July 30, 2021 I have a mislocated server, I'm assuming this server for me is actually in california, on the screenshot I've circled where the server is locating for me, but underneath is the server credentials. Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 30, 2021 Share Posted July 30, 2021 5 hours ago, KingXFocusedxX said: I have a mislocated server, I'm assuming this server for me is actually in california, on the screenshot I've circled where the server is locating for me, but underneath is the server credentials. Where abouts are you located? What indicates that it's being located in Europe? Link to comment Share on other sites More sharing options...
KingXFocusedxX Posted July 31, 2021 Share Posted July 31, 2021 I am Located Longview, WA about 45 minutes north of Portland, OR. That server I'm pinging pops up when I'm playing warzone on pc, I'm not sure if its an actual gaming server, but typically demonware is a gaming server. I have never actually connected to that server, since the polygon mode has me only on the west coast I'm assuming, but that server ID doesn't look familiar or similar to any of the other servers I connect too. HOWEVER, I do have another mislocated server which happens to pop up when I'm in Discord. I have a screenshot here as well with that server's credentials. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 31, 2021 Administrators Share Posted July 31, 2021 The STUN demonware isn't a game server but it should be allowed, I'd recommend you add that to your allow list - also do the same for that discord server as well and then it won't cause any issues when your Geo-Filter is active. Thanks for the IDs, we'll get them placed correctly and whitelisted. Link to comment Share on other sites More sharing options...
KingXFocusedxX Posted August 1, 2021 Share Posted August 1, 2021 That's what I did, what's weird is I can't connect to anyone voice wise in discord even with the server added, I have to turn filtering off on the geo filter and then voice chat connects. Any reason why filter mode blocks discord chat?  Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 1, 2021 Administrators Share Posted August 1, 2021 46 minutes ago, KingXFocusedxX said: That's what I did, what's weird is I can't connect to anyone voice wise in discord even with the server added, I have to turn filtering off on the geo filter and then voice chat connects. Any reason why filter mode blocks discord chat?  There must be another server that is being blocked - make sure to zoom out fully and look at the exact time you try to chat - then add it. It's being blocked as they use ports within the range the Geo-Filter looks at Link to comment Share on other sites More sharing options...
cayo97300 Posted August 22, 2021 Share Posted August 22, 2021 Hello. I have some issue with the PING HEATMAP on my R2 : N/A ms for all the servers (even after reboot only for Warzone and Modern Warfare ). What is the problem causing this dysfunction ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 22, 2021 Administrators Share Posted August 22, 2021 28 minutes ago, cayo97300 said: Hello. I have some issue with the PING HEATMAP on my R2 : N/A ms for all the servers (even after reboot only for Warzone and Modern Warfare ). What is the problem causing this dysfunction ? We're aware of this, we'll push a cloud update on Monday to resolve it - you can still use the Geo-Filter to get the servers you normally would. Link to comment Share on other sites More sharing options...
cayo97300 Posted August 22, 2021 Share Posted August 22, 2021 8 minutes ago, Netduma Fraser said: We're aware of this, we'll push a cloud update on Monday to resolve it - you can still use the Geo-Filter to get the servers you normally would. thx for the answer and the reactivity. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
cayo97300 Posted August 23, 2021 Share Posted August 23, 2021 On 8/22/2021 at 11:47 AM, cayo97300 said: thx for the answer and the reactivity. Hello The ping heatmap function still not working today. I hope it will be fixed soon. Link to comment Share on other sites More sharing options...
Scotty2Shotty Posted August 23, 2021 Share Posted August 23, 2021 Has the Ping Heatmap been addressed? Still getting N/As. Link to comment Share on other sites More sharing options...
Netduma Liam Posted August 24, 2021 Share Posted August 24, 2021 15 hours ago, cayo97300 said: Hello The ping heatmap function still not working today. I hope it will be fixed soon.  12 hours ago, Scotty2Shotty said: Has the Ping Heatmap been addressed? Still getting N/As.  Can you both please go to the three-line menu in Ping Heatmap and hit Resync Cloud, it should be fine for you then. cayo97300 1 Link to comment Share on other sites More sharing options...
cayo97300 Posted August 24, 2021 Share Posted August 24, 2021 5 hours ago, Netduma Liam said: Â Can you both please go to the three-line menu in Ping Heatmap and hit Resync Cloud, it should be fine for you then. it workssssss. Thank U Â Netduma Fraser 1 Link to comment Share on other sites More sharing options...
21SZN Posted October 14, 2021 Share Posted October 14, 2021 Hi, I am having issues with the ping heatmat, I have tried resyncing and resetting my router. Any idea? Â Â Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 14, 2021 Share Posted October 14, 2021 15 minutes ago, 21SZN said: Hi, I am having issues with the ping heatmat, I have tried resyncing and resetting my router. Any idea? We're aware of this and we're looking for a permanent solution to the problem, it's caused by Activision updating their server information every day, it's not your router. I don't have an ETA for when it'll be fixed but we're working on it! 21SZN and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
21SZN Posted October 14, 2021 Share Posted October 14, 2021 5 minutes ago, Netduma Liam said: We're aware of this and we're looking for a permanent solution to the problem, it's caused by Activision updating their server information every day, it's not your router. I don't have an ETA for when it'll be fixed but we're working on it! Alright, good to know, thanks Liam :) Netduma Fraser 1 Link to comment Share on other sites More sharing options...
1conito Posted November 25, 2021 Share Posted November 25, 2021 same thing here for battlefield 2042, ever after resync cloud i also noticed that the ping heatmap is showing only very few servers, there is much more servers for this game i've NetlimiterPro installed on my gaming PC, i keep an eye on the servers i play on, and here is some 13.40.92.240 13.40.76.103 18.133.123.171 13.40.58.228 13.40.58.37 13.40.90.173 13.40.58.186 13.40.90.150 13.40.21.211 18.130.72.140 13.40.38.77 13.40.89.228 13.40.39.199 13.40.39.45 13.40.91.186 13.40.38.128 13.40.89.148 13.40.27.197 13.40.89.229 35.177.55.181 13.40.90.220 18.169.194.152 13.40.39.226 13.40.38.209 13.40.58.18 13.40.21.160 18.132.59.144 13.40.58.205 Â Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 25, 2021 Administrators Share Posted November 25, 2021 The servers you have listed there are servers but in just a few locations, there isn't any need to put every single server on there in a location cluster as your ping to them will be the same and you can't filter between servers in a singular location Link to comment Share on other sites More sharing options...
1conito Posted November 26, 2021 Share Posted November 26, 2021 2 hours ago, Netduma Fraser said: The servers you have listed there are servers but in just a few locations, there isn't any need to put every single server on there in a location cluster as your ping to them will be the same and you can't filter between servers in a singular location i know that , it's the same server located in 1 data center, but why i'm stuck in UK severs, Geofilter don't seems to work, it keep matchmaking me at the same place , spain & france servers are the closest to me any idea ?  Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 26, 2021 Share Posted November 26, 2021 9 hours ago, 1conito said: i know that , it's the same server located in 1 data center, but why i'm stuck in UK severs, Geofilter don't seems to work, it keep matchmaking me at the same place , spain & france servers are the closest to me any idea ?  We're still working on improving how Geo-filter and Ping Heatmap work with Battlefield. What about Geo-filter doesn't seem to be working for you? How do you currently have it configured? Link to comment Share on other sites More sharing options...
1conito Posted November 26, 2021 Share Posted November 26, 2021 strict mode off fast search off Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 26, 2021 Administrators Share Posted November 26, 2021 You should have strict mode on, otherwise you can get games outside your radius. The server in the UK is either an authentication server required for online play, in which case it will not affect your gameplay at all as it isn't the game server, or you've added the server to your allow list. Link to comment Share on other sites More sharing options...
1conito Posted November 26, 2021 Share Posted November 26, 2021 with strict mode on, it doesn't wotk, the game keep searching and i get an orange triangle in the uk server location here is another screenshot while playing a game with strict mode off, and my allow list & deny list is empty  Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 26, 2021 Administrators Share Posted November 26, 2021 Okay so it's an authentication server then, you can ignore that. Delete the device from the Geo-Filter, give the PC a PlayStation device type and then re-add to the Geo-Filter and select the manual option, then see if it filters properly. Link to comment Share on other sites More sharing options...
1conito Posted November 26, 2021 Share Posted November 26, 2021 no it doesn't filter anything, i'm still stuck with uk servers, with or without geofilter take a look at my network monitoring tool, the game put me 90% of time with servers with ip range 13.40.x.x  , and it's located in london according to many ip geolocation sites   Link to comment Share on other sites More sharing options...
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