Administrators Netduma Fraser Posted November 1, 2022 Administrators Share Posted November 1, 2022 13 minutes ago, rdgbasilio said: Dear, There is no data on COD MW2 ping heatmap. Resync cloud, nothing changes We need to do another, it went out of date again after we pushed an update today. We're working on a more permanent solution, in the mean time we'll push another update tomorrow. rdgbasilio 1 Link to comment Share on other sites More sharing options...
KindaBusted Posted November 16, 2022 Share Posted November 16, 2022 The cod list is down again. It would be nice if this had its own support section. List of all the games so we could tell you which one is down and you can let us know when it's back up. Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 17, 2022 Share Posted November 17, 2022 19 hours ago, KindaBusted said: The cod list is down again. It would be nice if this had its own support section. List of all the games so we could tell you which one is down and you can let us know when it's back up. It should be back up again, resync cloud and check now. Good idea, though ideally we'd rather improve how we update Ping Heatmap so people don't need to be notifying us that servers are down all the time! We're working on that currently. KindaBusted 1 Link to comment Share on other sites More sharing options...
Scott91 Posted December 15, 2022 Share Posted December 15, 2022 Good morning. At home there are no more servers detected in Europe in a few days. Link to comment Share on other sites More sharing options...
Netduma Liam Posted December 16, 2022 Share Posted December 16, 2022 20 hours ago, Scott91 said: Good morning. At home there are no more servers detected in Europe in a few days. Thanks, we'll make sure they get an update done today. Resycn cloud later on today and you should see servers again. Link to comment Share on other sites More sharing options...
Scott91 Posted December 17, 2022 Share Posted December 17, 2022 Thank you, the servers are working perfectly again. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
JustinCase Posted December 22, 2022 Share Posted December 22, 2022 In the middle of a troubleshooting about a Public IP display issue I noticed something I believe is relevant to improve the overall experience with the OS in some scenarios. For some reason, when connected through Static IP on the WAN side, some functions are working, others wont if you dont use DNS Override, as an example, auto-setup for QoS wont work, so does the update feature of both Ping Heatmap and Geo-Filter, even being confident with the matter, the thing isn't immediately getting your attention, since Connection Benchmark works regardless of this setting, you can navigate flawlessly even with the function turned off. I also noticed that Ping Heatmap works flawlessy for every game, except MW2 and Warzone 2 servers, this in Static IP mode even with DNS Override disabled but while a database has previously been loaded, at my very first setup, about a month ago, I did set up the R2 at first in PPPOE and only afterwards I switched to its final config in Static IP mode. A consequence of the missing DNS Override entry in the Static IP config while in the welcome setup is responsible of a load of errors in the initial configuration wizard and, if not taken care of, even later. I had to factory reset my R2 in the aforementioned try to troubleshoot a wrong info reported in one of its tabs (Network Status) thus I had the chance to notice the issue starting this time directly with a Static IP config in the initial wizard. Now everything seems to work correctly, or at least more smoothly, except the Static IP field which keeps displaying arbitrarily what he wants. As a recap, in Static IP mode you can navigate, benchmark your connection and do other things with DNS Override disabled, but some functions wont work, I suggest the team to include DNS Override in the initial setup-wizard of the router when selecting Static IP, cause, if I'm not wrong or blind and if my dumb mind didn't just "skip" it, it's missing, otherwise many parts of the wizard itself will fail no matter if you are an "advanced" or a "dumb-as-a-brick" user. Now the dreadful doubt I just didn't pay attention assails me, did I just dont give a sheet about it, or it's not there ? I know that most users will choose PPPOE as the preferred way to connect R2 to the internet (on a side note I deeply hope to see in a not too far future a P-Bit aka Priority Bit field in PPPOE WAN config), but in my view if something (Static IP) is there, it should work without bringing troubles along, not giving the chance to the user to config DNS Override in the actual state does bring troubles. I hope this feedback could help to solve some headscratches. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 22, 2022 Administrators Share Posted December 22, 2022 @JustinCase I'd recommend signing up for Early Access and then once approved try the firmware there as we have made fixes and improvements so specifically DNS was something we worked on so it would be good to see if that's still the case and if it is the devs can rule out things more easily with you on the latest. https://forum.netduma.com/topic/39415-introducing-early-access/ Link to comment Share on other sites More sharing options...
JustinCase Posted December 22, 2022 Share Posted December 22, 2022 3 hours ago, Netduma Fraser said: @JustinCase I'd recommend signing up for Early Access and then once approved try the firmware there as we have made fixes and improvements so specifically DNS was something we worked on so it would be good to see if that's still the case and if it is the devs can rule out things more easily with you on the latest. https://forum.netduma.com/topic/39415-introducing-early-access/ I already asked several days ago to apply for early access with the google "thing", but still no answer. The email I've set is the same of my account here in the forum (but of course is different from the real thing I used to purchase the R2), I'd really appreciate if you could take a look into this, cause I feel my request has gone lost at this point. Thanks. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 22, 2022 Administrators Share Posted December 22, 2022 1 minute ago, JustinCase said: I already asked several days ago to apply for early access with the google "thing", but still no answer. The email I've set is the same of my account here in the forum (but of course is different from the real thing I used to purchase the R2), I'd really appreciate if you could take a look into this, cause I feel my request has gone lost at this point. Thanks. You're already approved, you don't get an email when it's done but take a look on the main forum and you'll now see the Early Access section Link to comment Share on other sites More sharing options...
cayo97300 Posted December 26, 2022 Share Posted December 26, 2022 Hello, The Ping heatmap fonctions on R2 for COD : Warzone 2.0 and COD Modern Warfare II is unable to give proper results (N/A ms). I've tried to RESYNC CLOUD but the result was the same. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 26, 2022 Administrators Share Posted December 26, 2022 42 minutes ago, cayo97300 said: Hello, The Ping heatmap fonctions on R2 for COD : Warzone 2.0 and COD Modern Warfare II is unable to give proper results (N/A ms). I've tried to RESYNC CLOUD but the result was the same. Okay thanks for letting us know, we'll do a cloud update as soon as we can Link to comment Share on other sites More sharing options...
Infoseye Posted January 1, 2023 Share Posted January 1, 2023 Ping Heat still isn't working Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 1, 2023 Administrators Share Posted January 1, 2023 11 hours ago, Seye said: Ping Heat still isn't working Once back in the office next week we'll be able to do an update Infoseye 1 Link to comment Share on other sites More sharing options...
tonote40 Posted November 15, 2023 Share Posted November 15, 2023 No aparece The division 2 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 16, 2023 Administrators Share Posted November 16, 2023 18 hours ago, tonote40 said: No aparece The division 2 I don't think we have many Division 2 players currently and we tend to show the games that are being actively played Link to comment Share on other sites More sharing options...
rdgbasilio Posted December 8, 2023 Share Posted December 8, 2023 Ping heatmap didn`t find COD brazilian servers. Resyncing cloud doesn`t take any effect on this. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 8, 2023 Administrators Share Posted December 8, 2023 29 minutes ago, rdgbasilio said: Ping heatmap didn`t find COD brazilian servers. Resyncing cloud doesn`t take any effect on this. It is failing to ping a few servers so we'll get that updated rdgbasilio 1 Link to comment Share on other sites More sharing options...
aptiva1128 Posted December 10, 2023 Share Posted December 10, 2023 Can not find COD MW3 related Hong Kong/Korea/Singpore servers either. (Geo filter and heatmap) Even run resync cloud but not updated, please check them as well, thanks. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 10, 2023 Administrators Share Posted December 10, 2023 7 hours ago, aptiva1128 said: Can not find COD MW3 related Hong Kong/Korea/Singpore servers either. (Geo filter and heatmap) Even run resync cloud but not updated, please check them as well, thanks. Yep I've let the team know to run an update Link to comment Share on other sites More sharing options...
aptiva1128 Posted December 19, 2023 Share Posted December 19, 2023 On 12/10/2023 at 6:55 PM, Netduma Fraser said: Yep I've let the team know to run an update Now it can find Hong Kong/Singpore servers in "Heatmap", but still no active servers in "Geo Filter". Hence Geo filter failed to work from Dec 10th, do we have a plan to fix this? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 19, 2023 Administrators Share Posted December 19, 2023 3 hours ago, aptiva1128 said: Now it can find Hong Kong/Singpore servers in "Heatmap", but still no active servers in "Geo Filter". Hence Geo filter failed to work from Dec 10th, do we have a plan to fix this? We'll make a Heatmap update but it doesn't affect the Geo-Filter at all. The Geo-Filter show all connections that are available so if they're not there it's possible they're not available at the time. Link to comment Share on other sites More sharing options...
aptiva1128 Posted December 19, 2023 Share Posted December 19, 2023 3 hours ago, Netduma Fraser said: We'll make a Heatmap update but it doesn't affect the Geo-Filter at all. The Geo-Filter show all connections that are available so if they're not there it's possible they're not available at the time. Thanks for the comments, then I am thinking must be some other issues causing this. Seems my adblock plugin blocks the "resync" request, hence its process could not work correctly. After turning off the plugin in duma management interface, then it could work now. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 19, 2023 Administrators Share Posted December 19, 2023 1 hour ago, aptiva1128 said: Thanks for the comments, then I am thinking must be some other issues causing this. Seems my adblock plugin blocks the "resync" request, hence its process could not work correctly. After turning off the plugin in duma management interface, then it could work now. That's great to hear, thanks for posting the solution! Link to comment Share on other sites More sharing options...
ryekye Posted January 1 Share Posted January 1 On 12/19/2023 at 9:24 AM, Netduma Fraser said: That's great to hear, thanks for posting the solution! I may be buying a r2 from somebody who got a r3 am I able to sign up for the early access now or do I have to wait till I own one? Link to comment Share on other sites More sharing options...
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