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Everything posted by Netduma Fraser
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DumaOS Mobile App Alpha - Now Available!
Netduma Fraser replied to Netduma Alex's topic in DumaOS Mobile App
The XR is definitely on 3.0 and the iPhone X is definitely connected to the XR WiFi? -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
If you click ok does it allow you to enter it again? Can you take a screenshot of the add rule panel with what you entered in it please? -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
Do you have any other rules added? What did you do for incoming/outgoing start/end? -
The R2 is limiting my internet speed to 100mbps max !!
Netduma Fraser replied to Mubarak's topic in Netduma R2 Support
Thank you, I have given feedback to the dev and will let you know their reply. -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
What was the port forward rule that you were trying to enter? -
The R2 is limiting my internet speed to 100mbps max !!
Netduma Fraser replied to Mubarak's topic in Netduma R2 Support
Message from a dev: Do the Auto Detection of your Bandwidth Speeds, what results does it give you? -
The R2 is limiting my internet speed to 100mbps max !!
Netduma Fraser replied to Mubarak's topic in Netduma R2 Support
It is really hard to say when as they are really busy, I have escalated it so hopefully they'll respond soon. -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
@Wayne1985 I've sent you a PM but if that doesn't help please make a new topic with: Screenshot of benchmark results Screenshot of Geo-Filter Settings Screenshot of QoS settings Average ping as shown by Geo Average ping as shown by the game -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
Thanks. Set Congestion Control to Always, start at 90% for Upload, then do a test, then go down 10% etc rinse repeat until you find what lowers it the most, then try 5% either side of it to see if you can narrow it down. -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
Thanks for bringing that to our attention, I have let the team know and they will investigate/resolve it. Could you provide with the 2 part of benchmark shows, the average ping test please? -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
Lets conduct support outside PMs, I get a ridiculous amount that it's not viable for efficient support. That doesn't look too bad at all. You don't have to just go on the Auto Setup recommendation, try manually selecting the percentage and see if you can get it down anymore. -
Found mislocated servers? Let us know here!
Netduma Fraser replied to Netduma Alex's topic in Call of Duty Support
It is the first post of this topic. -
DumaOS Mobile App Alpha - Now Available!
Netduma Fraser replied to Netduma Alex's topic in DumaOS Mobile App
It works on mine, what router are you using and how are you trying to login? What happens when it doesn't work? -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
I've sent you a PM, see if that helps in the meantime. -
ANNOUNCEMENT: DUMAOS 3.0 IS HERE
Netduma Fraser replied to Netduma Luke's topic in News & Announcements
XR450 came out today so shouldn't be much longer! -
The R2 is limiting my internet speed to 100mbps max !!
Netduma Fraser replied to Mubarak's topic in Netduma R2 Support
I've made a ticket for the issue so a dev will look at this as soon as they can and hopefully they will have a solution. -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
Yes there is an update still planned for this week. -
The R2 is limiting my internet speed to 100mbps max !!
Netduma Fraser replied to Mubarak's topic in Netduma R2 Support
Thanks for doing that. Please do a factory reset from the interface, go through the setup wizard and please see if it appears to be working correctly then. -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
If you reboot does it then load correctly? Yes there is one coming very soon. I'll check with the team and see if they're pinging correctly or not. -
The R2 is limiting my internet speed to 100mbps max !!
Netduma Fraser replied to Mubarak's topic in Netduma R2 Support
Okay you need to put the IP from the System Information page into the DMZ as that is the one that is needed, it won't work with the one you have entered. Let us know if it works after that. -
The R2 is limiting my internet speed to 100mbps max !!
Netduma Fraser replied to Mubarak's topic in Netduma R2 Support
Are ALL devices connected to the R2? Disable UPnP and the Firewall on the Huawei. What IP did you put into the DMZ, the one you access the R2 with or the one from the System Information page? -
The R2 is limiting my internet speed to 100mbps max !!
Netduma Fraser replied to Mubarak's topic in Netduma R2 Support
How is the Huawei set up exactly, is it in modem, bridge, passthrough mode or do you have the R2 in the DMZ? Just to check as well, the ethernet cable is connected to one of the Huawei LAN ports? -
XR500 VS Netduma R2
Netduma Fraser replied to Alongcory's topic in NETGEAR Nighthawk Support (XR range)
Hey, welcome to the forum! They both use DumaOS so the QoS will work the same yes. That is really impossible to say as development is always subject to change. They will be the same but likely not at the same time. -
ANNOUNCEMENT: DUMAOS 3.0 IS HERE
Netduma Fraser replied to Netduma Luke's topic in News & Announcements
It's been in open beta for 3 weeks or so https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/bd-p/en-home-beta-npg-duma -
The R2 is limiting my internet speed to 100mbps max !!
Netduma Fraser replied to Mubarak's topic in Netduma R2 Support
Hey, welcome to the forum! The cable connecting the R2 to the modem is cat8? Even then it can still be faulty so would suggest trying another cable. What is your physical setup?