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Netduma Fraser

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Everything posted by Netduma Fraser

  1. We're not utilizing the notification system just yet so you'll have to check the beta forum to see if we've posted a new version
  2. Cuando estás conectado con tus amigos e intentas jugar un juego, ¿eres el líder del grupo? Si no, eso explicará por qué está recibiendo los errores.
  3. No need to flush the cloud, the cloud update would already have been uploaded to the router. It's just how you normally filter, put your location/radius over a server/region you want to connect to, strict mode on in the Geo-Filter Map menu, Ping Assist 0 and then search. If you do notice that you get kicked just before the game have a look on the Geo-Filter and there will be something blocked. Ping this (if needed can turn Auto Ping off in the menu) then name it and click allow on the ping panel and you should be able to get a game after that - it could take a few times allowing these servers. If you do come across servers you need to allow please let us know the IDs and we'll add them to our allow list.
  4. As an in encrypted key that will allow access to the R1 remotely, as we've not accessed an R1 in a long time they're trying to find that so they can access your unit.
  5. That's a local IP so we couldn't join off that, I think your IP has stayed the same though. The dev said they're missing a key they need to access so trying to get that first and then they should be able to access.
  6. Okay great, double check the DMZ on the ISP modem so thats still correct and I'll see what the dev says tomorrow once they're back in
  7. The PC actually has that as its IP address or says that's the gateway address? Without access to the interface, you'll either need to factory reset or reboot - if you're going to reboot unplug it for 10 minutes, then plug in, wait 2 minutes and attempt access
  8. I'm checking with the dev now to see if they made a connection, what IP is your device getting that is connected to the R1?
  9. We have and we're working on it for this next sprint
  10. Adblocker isn't available on any of the XR routers at the moment
  11. Very odd but great to hear that, thanks for letting us know!
  12. Are you asking or saying it is working?
  13. Sounds about average for your connection then unfortunately, maybe they will be able to do something though!
  14. We have reproduced the chat issue, just a case of narrowing down why that's happening so it's definitely something we'll be able to fix. As it's shared, have you checked really late at night/very early in the morning to see if the ping/packet loss is reduced? Packet loss is normal to a certain extent but it's usually less than 1% on a decent line so being shared I can see that probably being about average - I don't know too much about it but that would be my expectation, especially if it does reduce during quiet times
  15. It might be we need more settings available for IPv6 which I have requested before that can work. Though it shouldn't be too much of an issue not receiving pings, won't be related to chat as that's not working on IPv4 either. If it happens direct to the modem then you're definitely barking up the right tree, could even be the modem itself.
  16. You can keep it disabled if you think that might be helping with the disconnects. That's right, I suspect if you enable that then the test will not mention that as a problem
  17. Glad to hear it! Port Scan Protection is enabled by default so is recommended but it's up to you. I'll get the team to update heatmap again. Have you disabled respond to ping by any chance in settings?
  18. Entendido, ya le he pedido al equipo que haga una actualización manual que llevará un poco más de tiempo, pero debería ser más precisa. Parece que tienes el servidor allí, ¿funciona con ese método?
  19. You only need one router really as they all run DumaOS. What is the exact issue you're having with FIFA? Did you try that method I linked then?
  20. Confía únicamente en Ping Assist allí, por lo que le sugiero que también dibuje polígonos alrededor de los servidores de ping más bajos para que pueda ingresar más fácilmente a los juegos
  21. Eres el anfitrión del lobby, ¿verdad? ¿Puede proporcionar una captura de pantalla de su Geo-Filter alejado por favor? No dudo que estén haciendo eso
  22. Either will be fine, have a look here for a tip on FIFA https://forum.netduma.com/topic/36390-fifa-strange-gameplay-issues
  23. Estamos investigando eso actualmente, ya que otros jugadores de la plataforma no aparecen en el Geo-Filter por alguna razón. Mientras tanto, deshabilite el Geo-Filter, haga que todos se conecten y luego vuelva a habilitar el Geo-Filter y aún puede filtrar.
  24. Ah, there is nothing we can do about that unfortunately. Even if you were to use a VPN they would still kick you
  25. Could you post again from a PC connected to the network - the IP has changed again
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