Netduma Fraser

We are aware and looking into it, doesn't seem to work using Advanced either so likely an entry in the configs is not compatible with the router.

Ce que Liam voulait dire, c'est que la version bêta que nous avions avait été autorisée à être rendue publique. Nous travaillons sur un nouveau firmware pour le mettre à niveau avec le R2. Redémarrer le routeur à partir de l'interface, attendre 2 minutes avant de vous connecter permettra généralement à Rapps de se charger à nouveau correctement.

Great thanks, the more IDs the better. As they're whitelisted you won't be able to successfully block them.

The screenshots provided show an authentication server, it's possible it has been whitelisted by mistake - are you saying when you're in a game that is the only server that appears, the one with the white circle around it? If so can you provide the ID please?

Can you show what you see on the Geo-Filter with it enabled when you actually get a game please? Then we can see how it's allowing them.

Okay so it's an authentication server then, you can ignore that. Delete the device from the Geo-Filter, give the PC a PlayStation device type and then re-add to the Geo-Filter and select the manual option, then see if it filters properly.

You should have strict mode on, otherwise you can get games outside your radius. The server in the UK is either an authentication server required for online play, in which case it will not affect your gameplay at all as it isn't the game server, or you've added the server to your allow list.

The servers you have listed there are servers but in just a few locations, there isn't any need to put every single server on there in a location cluster as your ping to them will be the same and you can't filter between servers in a singular location

Here is a picture of where they're located:

Yes you can do that and it will have the same effect. The DMZ though has the extra benefit that it bypasses the firewall and so there is less routing involved.

Yes if you put the R2 WAN IP (found on the System Information page) into the DMZ on your ISP modem/router that will get you an Open NAT on devices connected to the R2. It's how I have mine setup as well.

Just to double check @Comp0za_ could you provide a screenshot of the Geo-Filter showing when you're getting a server outside your radius please?

You don't have filtering mode enabled, remove the device from the Geo-Filter, re-add it and select the manual option, then launch the game and try again

Can you provide a screenshot showing what you see when this happens please?

Here are the details for the adapter: 100-240V, 50-60Hz; Output: 12V, 1000mA

Ah will be hard to troubleshoot then, I'll pass it on to the team to re-test and see if they can reproduce it/put a fix in place. Sad to hear the game isn't great, looked like it had great potential!

If you disable Ping Assist fully do you get games outside your radius? Where are you checking the ping on the Geo-Filter or in game?

The team are aware of this, I'm assuming its a config issue that we need to edit it to make it work. I'll discuss with the team and see what they can do.

We've been working on some very important things to speed up our development and testing processes so things like this haven't been addressed at the moment. That being said, as we can produce firmware quicker going forward it may be implemented sooner rather than later.

Understood, if you want to continue troubleshooting answer the above questions and we can go from there. We'll be posting some information about the XR routers pretty soon and then shouldn't be much longer before an update is available.

Is it connecting you to other servers instead? If that is the case disable Fast Search and put Ping Assist to 0 then launch the game and you should get the Portland server.

I understand you're frustrated, we're troubleshooting and that means you give us information and using our expertise we surmise what could be the problem, this can go back and forth until we find the solution - if you're not happy with that then I'm not sure how we can help. If we ask or suggest something and you don't reply then we don't know whether you have tried it, people miss out steps all the time, especially as my post was fairly long. Do you have Armor enabled? Do you ever use WiFi on the console or is it always wired? What web browser/device do you normally use when changing settings on the interface? Do you make the port forwarding/traffic prio rules when you're already on the console/game?

Your port forwarding issue lends itself more to what I mentioned the Traffic Prioritization issue could be in that it may no longer be going to the device you think the PS5 is. Ports conflicting was likely because UPnP is enabled and opened the port. We can look into the back up config issue. There should be a lot more packets prioritized than is seen there, please check the IPs on Device Manager and console match.

Yes of course we liaise with them. We both have development goals we aim for but it’s always subject to change which is why neither company publicise these dates.

That is entirely up to Netgear, should be a pretty easy one to fix as it's working on the backend as far as we can tell and is purely a frontend thing.