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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    When you get an issue again can you check if the router is really hot on the underside please?
  2. Netduma Fraser
    I've asked the dev if they can have a look hopefully they'll be able to have a look today.
  3. Netduma Fraser
    It is odd they chose to use that server for chat but the ping to it probably wouldn't affect the chat quality too much. You're also not filtering in this screenshot so that could be why as well. CoD servers don't respond to ping normally but we're usually able to get around that, on some occasions it doesn't work but it should work the next time you try it
  4. Netduma Fraser
    There doesn't appear to be anything relating to the disconnect there, did you take it at the time?
  5. Netduma Fraser
    The Geo-Filter will show active connections regardless, the cloud database just determines whether those connections are: Located correctly Whitelisted Classed as Peer or Dedicated So even if it was hugely outdated you can definitely still use Ping Assist to get the lowest ping servers.
  6. Netduma Fraser
    If you re sync the cloud on Ping Heatmap it should report much better now
  7. Netduma Fraser
    You need to put Filtering Mode when you're off the game or wait 2 minutes after enabling as the connection as already been made which is why it's still allowed - do that and then it will be blocked. Whats the ID of that server on bottom of the UK? I think that dedicated server is either the UK or France though
  8. Netduma Fraser
    You can sit in the lobby for 2 minutes, that should work but if not then close the game so you're on the console dashboard and wait 2 minutes, no need to turn off the console entirely
  9. Netduma Fraser
    Of course you would need to do that, if you then deny it, quit to the menu or better yet quit the game entirely back to desktop/dashboard, wait 2 minutes and then it should be blocked by the time you play next. Also there are multiple servers in one location usually so it also may appear you're connecting to the same server when actually it is just another in that location
  10. Netduma Fraser
    Are you blocking them while you’re connected? If so it won’t work that way as the connection needs to be severed before the allow/block will take an affect
  11. Netduma Fraser
    Use Spectating Mode and see what servers it gives you, are they in the UK? What's the ID of the server? Sometimes the domain name can be incorrect
  12. Netduma Fraser
    Please upgrade back to the latest DumaOS you can, setup remote support, DMZ all that stuff to ensure you're accessible then post back here on your connection within the next 1h30mins and the dev should be able to take a look
  13. Netduma Fraser
    Unplug the router for 10 minutes, plug it in, wait 2 minutes and then see if you are able to access it. Did you factory reset after uploading to that beta firmware?
  14. Netduma Fraser
    That one you've clicked on is one in the UK, it's just slightly off and closer to the map on France but doesn't affect anything. The servers change often so we then have to update the feature with those new servers, I've already let the team know so should be resolved soon.
  15. Netduma Fraser
    I'll have to find out when abouts the dev will be available and then see if you can post then when connected to your broadband so he can try and access straight away as I think part of the problem is trying to connect too late
  16. Netduma Fraser
    I'm sure we can get down to why that is, those results should certainly still be achieved with the XR routers
  17. Netduma Fraser
    @chatmandu I see you haven't made a topic, if you do so we can help with whatever problem/issue you're facing
  18. Netduma Fraser
    You should be able to get that minimal level of bufferbloat if you really dial in your settings. Don't use Benchmark for that as we're still improving it. If you saturate your connection with downloads etc and experiment with percentages to see what lowers it the most you should be able to get it http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping
  19. Netduma Fraser
    The Geo-Filter just shows what connections are being made to you so it won't be anything on the router side, I'd be surprised if it was causing that but you could try with spectating mode and see if it appears
  20. Netduma Fraser
    Oh sorry I thought you were referring to the R2 for some reason. .120 is what I would recommend for the XR beta
  21. Netduma Fraser
    You can find all the versions here: http://support.netduma.com/en/support/solutions/articles/16000091217-latest-firmwares
  22. Netduma Fraser
    Well there are only two others you could try, .123 and .179 - I suppose if you do want to try others then in theory the first is a good one to go for as it would have had more testing as it is a launch version. Would always suggest being on the latest though
  23. Netduma Fraser
    Heatmap would be just something we need to update - the server would still be there
  24. Netduma Fraser
    No it doesn't unfortunately but I have already asked the team to update our OpenVPN version so hopefully they'll be able to do that sooner rather than later
  25. Netduma Fraser
    Let us know how you get on! I don't think you've done anything wrong!
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