Netduma Fraser

Creo que lo entiendo, ¿es un servidor con un círculo blanco sólido alrededor? DMZ puede ser un riesgo de seguridad, por lo que sugeriría UPnP o reenvío de puertos y, si no, DMZ. Si ya tiene una NAT abierta, no necesita hacer nada

Nothing has happened, try this: Quit the game back to console dashboard Remove device from the Geo-Filter Resync the cloud Re-add the device to the Geo-Filter Set up your settings Wait 2 minutes Boot up the game then see if it appears

¡Me alegra saber que tuvo un impacto positivo! Lo más probable es que ese sea el servidor de juegos que está en Brasil, por lo que debería obtener un ping decente para eso. Eso podría deberse a la carga del servidor; sospecho que sucederá menos si juegas fuera de las horas pico. Por lo general, carga más al servidor del juego y las tarifas las dicta el juego; no hay nada que pueda hacer para cambiar esas tarifas.

We get loads of PMs that's why we focus on support on the forum, I only have one PM from you saying you've sent some previously but I don't have those and I can't see any emails on the Netduma account if you used the email associated with your forum account? If you need anything in the future please make a topic and we can help out and reply much faster than PMs. Thanks for submitting IDs to the cloud form, we don't reply to anyone that has submitted IDs to the form or update them on when it is done, people submit them and when we're able to we put them in the cloud.

Well if you notice the Geo-Filter ping becoming higher or more unstable, Connection Benchmark results becoming worse despite no changes and then changing QoS to counteract it could be helpful

Not much we can do to troubleshoot/diagnose that unfortunately but if you find any stats that appear different that would be really helpful for us

Thank you for the feedback, that's an interesting observation, is the delay felt or is it seen in the Geo-Filter ping for example? What surface is the router on?

I meant the error could have happened due to deleting a device but reset is the go to fix for this currently

That could've been deleting the device itself and why a normal reset fixed it

It is quite possible restoring the config could cause that, especially if the IP address or name of the device changed which could also be contributing to it without restoring, we should be able to resolve that but it shouldn't appear to happen too often

So basically the error occurs when a device has been added to the Geo-Filter but that device then gets removed completely from the router for example so if you deleted it from the Device Manager but didn't remove it from the Geo-Filter is one cause. So yes likely the config is bringing back the device to the Geo-Filter but its not connected to the router. So a clean factory reset will fix it.

Puedes intentarlo, es posible. A veces, con estas cosas, hacer muchos cambios diferentes puede afectarlo peor, mientras que volver a lo básico puede ayudar. Les pedí que hicieran una actualización manual para garantizar una mayor precisión, pero llevará algún tiempo.

Creo que hay algunos otros, pero no muchos, creo que el problema general se debe a su ubicación en última instancia, pero mover ese servidor ayudará. Básicamente, tratar de restringir a un servidor es difícil, luego tener un amigo significa que le estás diciendo al juego que solo quiero jugar en este servidor si tienes dos lugares abiertos en el mismo equipo, por lo que es muy restrictivo. Su problema de amigos, ¿tiene algún servidor agregado a la lista de denegación?

¿Intentaron conectarse con usted anteriormente mientras el Geo-Filter estaba activado? Si es así, esa puede ser la razón, pero si no lo hicieron, deberían poder conectarse si lo intentan de nuevo.

No se necesitan fotos, solo las identificaciones del panel de ping si es posible; sería mejor si las copiara y pegara. También sugiero agregarlos a la lista de permitidos, al menos momentáneamente para ver si ayuda en absoluto y luego puedo decirle si mantenerlos en la lista de permitidos o eliminarlos.

Supongo que si mantiene el Geo-Filter desactivado todo el tiempo, ¿no obtendrá ningún problema? Una vez que estén conectados a usted, habilítelo y, cuando reciba el error, mire el mapa rápidamente mientras se aleja y obtenga la identificación de cualquier cosa que esté bloqueada. Luego haz lo mismo cuando uno de ellos sea pateado. Entonces, con suerte, podemos incluirlos en la lista blanca para evitar que vuelva a suceder.

We're not utilizing the notification system just yet so you'll have to check the beta forum to see if we've posted a new version

Cuando estás conectado con tus amigos e intentas jugar un juego, ¿eres el líder del grupo? Si no, eso explicará por qué está recibiendo los errores.

No need to flush the cloud, the cloud update would already have been uploaded to the router. It's just how you normally filter, put your location/radius over a server/region you want to connect to, strict mode on in the Geo-Filter Map menu, Ping Assist 0 and then search. If you do notice that you get kicked just before the game have a look on the Geo-Filter and there will be something blocked. Ping this (if needed can turn Auto Ping off in the menu) then name it and click allow on the ping panel and you should be able to get a game after that - it could take a few times allowing these servers. If you do come across servers you need to allow please let us know the IDs and we'll add them to our allow list.

As an in encrypted key that will allow access to the R1 remotely, as we've not accessed an R1 in a long time they're trying to find that so they can access your unit.

That's a local IP so we couldn't join off that, I think your IP has stayed the same though. The dev said they're missing a key they need to access so trying to get that first and then they should be able to access.

Okay great, double check the DMZ on the ISP modem so thats still correct and I'll see what the dev says tomorrow once they're back in

The PC actually has that as its IP address or says that's the gateway address? Without access to the interface, you'll either need to factory reset or reboot - if you're going to reboot unplug it for 10 minutes, then plug in, wait 2 minutes and attempt access

I'm checking with the dev now to see if they made a connection, what IP is your device getting that is connected to the R1?

We have and we're working on it for this next sprint