Netduma Fraser

No tenemos ninguna recomendación específica, pero tenga en cuenta que parece que los juegos o las consolas están prohibiendo las IP de VPN conocidas.

Very odd, you could disable UPnP and port forward instead, other devices should still work just fine but it may give you that consistent port that you need

Interesting, it's definitely plausible, it make take a few tries to allow all of those data centres but if you do get them all does it work as expected? Could you provide the IDs of them as well please so we can add them to the whitelist if needed.

What do you mean you have to manually allow? If you move the radius to Europe for example, can you get games then?

Yes we will do!

Thanks for the kind words! To answer your questions: Yes new features will be introduced, I would recommend you sign up for Early Access: https://forum.netduma.com/topic/39415-introducing-early-access/ and you can then try the new versions once approved. Could you provide a screenshot of your Geo-Filter page please? You shouldn't need to change anything really. By default it will use the DNS that your ISP/modem uses so nothing on our side in that regard, most are not super optimized so makes sense changing it gives some better performance.

Hello, welcome to the forum! You'll need to use the Advanced Setup for the moment, could you provide the config file you're using please?

Sure thing, thanks for letting us know, I'll pass it onto the team.

It looks like you're accessing via a mobile/tablet which the interface hasn't been optimized for, if you access on a PC do you get the same error?

You can do that, it's safer using the DMZ on a console but wouldn't advise it for a PC. If you have an Open NAT without using the DMZ then it's unnecessary to do any port forwarding or use the DMZ. Port Forwarding is more specific and DMZ is more open basically but they would both work it just depends how you want to do it.

If it just uses servers that's no problem at all, we can resolve that quite easily, if it still does rely on direct connections to friends that's not something we can do automatically - we don't know who your friends are, you'd just need to add them manually but mostly if you do it once you won't need to do it again. Don't worry about it too much, as it's the weekend I thought it may be helpful to get a head start on the servers but if they're hard to identify we'll get that sorted.

This is very strange, I've not heard of an issue like this before. Which firmware version are you on currently? Has this always been an issue or did it occur after an update, settings change etc?

In Settings, disable IPv6 for LAN but leave it enabled for WAN and then reboot the console and see if you get IPv6 then. Security wise yes it would be better than using the DMZ but if you have an Open NAT already there is no need to use it.

Do other devices connected still continue to work or is it just when connecting the TP Link? Is the TP link connected to your modem as well or is it only connected to the XR? Just to clarify, is the internet port/yellow port from the XR connected to your modem?

What firmware version are you on currently? Are you able to access the interface when the disconnects happen? If so could you provide the log from the System Information page when it occurs please?

Hey, welcome to the forum! Is the TP link connected to your modem as well or is it only connected to the XR? It shouldn't be a problem at all using all the ethernet ports.

Cree un nuevo tema y en ese tema, mientras está conectado al enrutador a través de una PC con Windows, abra el símbolo del sistema, escriba ipconfig, presione Intro y luego publique una captura de pantalla de los resultados allí, por favor.

I'll add you to the list!

Thanks for the extra information, we'll have to double check whether it is a visual issue or more serious, we'll find out and get it sorted!

I'll check in on Monday with the team. How often does it happen, every day?

You can upgrade to the latest that's absolutely fine!

I wouldn't say that many use it for that reason, the purpose of the router isn't to do that so it's not something we can support, that being said I still did provide support on your situation. Yes it's quite possible they have banned VPN IPs as well. Every time the game does an update or when it releases initially things like this happen and they seem to resolve themselves after awhile - for example, the West Coast of the US servers were unavailable for a time.

Nothing has changed on our side and nothing has been reported regarding issues matchmaking with the Geo-Filter enabled, so it's very likely something they've done, either restricting it or implementing a ping limit for example. The purpose of the router is to help you get low ping servers so while you can get higher ping servers it's not guaranteed. The fact that you're having the issue with a VPN as well would lead me to believe it's on their end in some way.

What do you usually ping to these servers? I suspect that due to the update and the probable growth in the player base currently it's not happy with those higher pings when you can almost always get one lower. Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if you're able to do it, if not check again in a few weeks perhaps when the population has declined.

You can do if you wish although it's not any personal information