Netduma Fraser

It's unlikely that you would notice the issue on two different routers. Could you expand on your issues please? Is this referring to all devices losing internet or losing a connection to a game? Is this a separate issue or the same issue? Should be resolved by doing this: Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better.

Great to hear that! I'd recommend having a look through our optimal settings guides and that should get you sorted but if not do post again! https://support.netduma.com/en/support/solutions/folders/16000090646

There are some auth servers in the US as well, just depends what it can use at the time, it's completely independent from your game server though

Yes or removing it entirely, what firmware version are you on currently?

Do you have the Geo-Filter still enabled for the console when trying this? If so, if you disable it does it work correctly then?

Yes if you needed something like that it would be. Before you try reboot the modem, wait 2 minutes, then reboot the R2 from the interface (3 dots top right of the page), wait 2 minutes then see if you get internet.

Do you know if you require anything specific to get a connection such as PPPoE, VLAN or DHCP Identifiers? If you're not sure have a look at your old router interface and the internet settings there and see if you can copy that across to the R2.

Select WAN Setup then skip from there, once we get you to the interface we can get you internet. Either or for the moment. What is the model of the modem/router the R2 is currently connected to?

When you first access the router it will appear with the Setup Wizard the first thing you see will look something like this: and so just follow the instructions until you get to the main interface.

Okay great and have you completed the Setup Wizard? As you'll need to do so before you can get internet.

Non modificare l'impostazione durante il gioco, fallo prima ancora che la console sia accesa, quindi avvia il gioco e dovrebbe funzionare

How did you disable QoS exactly, from the icon? If you do a Ookla speedtest on the phone itself what do you get?

No worries at all, I appreciate the tenacity, the colleague doing this has a bit more free time this coming week and asked me the priorities so that should get efootball done. I'll keep you posted.

There aren't any details to compare really, if I can see: Host Tick Rate Client Tick Rate Send Rate Receive Rate and we know what your experience is like on certain values then I can say to look out for servers with X tick rate and X receive rate, they'll probably be laggy so you should quit and research etc.

Brilliant thanks a lot for that, we'll get these added and test some more, we'll get there eventually!

Yeah that is the best method for eliminating packet loss, Bandwidth Allocation isn't really a feature designed to eliminate lag, it just allocates bandwidth

The server in Europe is the authentication server required for online play, it doesn't affect your game ping at all - the server inside your radius is the game

Welcome to the forum! Sorry to hear you're having this issue, you shouldn't need an internet connection to access the router interface, can you access it using one of these links? http://192.168.77.1 http://dumaos

Okay that's disappointing, could you give me some of the IDs of those servers if possible please? If we whitelist the whole range it should work.

There isn't anything special you need to do on the R2, you would just connect it to that router and it would work. The trouble I assume would come when trying to get devices behind the R2 to have an Open NAT if you have loads of upstream firewall rules as using the DMZ on it for the R2 might stop your other devices working as well but you could try it. Ideally though the R2 is meant to be used as the main router.

Stai regolando la priorità del traffico prima/durante il gioco? Su quale gioco/piattaforma stai giocando?

So it's just connected to the wall? No need, you're fine on that front. In WAN Settings could you disable the protection options please and see if it continues?

Ahh that's brilliant to hear - a device doesn't need to have a LAN IPv6 address to make use of your public IPv6 address so if you do my ip into Google and you get IPv6 then you're all good.

If your ping is low then it's unlikely to be an issue on your side, if you can do the above though that will give me a better idea of what servers you can try to force

Could you clarify what you mean exactly?