Netduma Fraser

Did you factory reset after the update? It's a big change so may be some remnants of the previous version causing some issues

Do you have your device in the DMZ by any chance or have you made a Traffic Controller rule for it?

Using that interval will show bad results, what results do you get leaving it on the default?

Check the IP on the device itself then check that against the IP on the Device Manager of the device you think it is, do they match?

No it should already have the PlayStation device type on the Device Manager so you can just follow the rest of the instructions

You should do if you followed all those steps, can you provide a screenshot of your Geo-Filter page please when this happens? Make sure you're completely zoomed out. What game are you playing?

It's not missing, it's accessible using the DumaOS mobile app and you'll have the same features. Smart QoS is currently only available on the R2 while it is being developed.

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

That's because we can't have dumaweb outside of the app on the 700 unfortunately. I did pass that onto the team to do a heatmap update for it so should be done on Monday. Make sure you set the polygons before you have booted up the game then it should work.

You got it, nice one! The downgrade message is just due to the way the numbering has been done, nothing to worry about!

Yeah probably best to stay on latest official for the security patches if that concerns you

I'm not sure what public version it's based off (I assume the latest) but I would recommend caution if that is of concern to you and go with the official public release

I'd recommend upgrading to the very latest firmware here which will give you new features and should resolve the issue: https://forum.netduma.com/topic/51612-new-xr700-beta-firmware-33363/

That can be resolved by a cloud update, I'll get the team to do that. What else is missing? Good to know thank you, I'll pass that onto the team to take a look.

Estoy tratando de que el equipo lo haga hoy.

It's a good idea to do a reset after an upgrade, especially if there is a big change, glad it's resolved for you!

What game are you trying to play? You don't need the static IP so remove that then do this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better.

You'll need to obtain the OpenVPN configuration files from them and then add it to the config box in the Advanced Setup of the VPN, add your VPN provider credentials in the boxes provided and then it should work

So unfavorite CoD and Favorite the Gaming category

More solid security wise in what sense? It's a beta firmware with just our changes, it has been through a closed beta so is relatively stable

We do update it, it's probably out of date again, thanks for letting us know, will pass it on

It's not available currently but when it is we'll probably make it public

Try Gaming as a whole instead and see if that works any better

We've been doing a lot to bring firmwares out as fast as possible, R2, XR500 & 700. Likely the 1000 will be next then the 450 I believe. Then they'll all be pretty similar to each other in terms of their offering.

It's actually publicly available now: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ no Smart QoS on it at the moment as it's a new feature so we're using the R2 to work out the kinks first. Why do you need to do that process exactly?