Netduma Fraser

It's quite unlikely both routers would have the exact same issue so I do wonder if it's something else entirely, where is the router located and are there any electrical / wireless devices e.g headphones etc within close proximity ~3 feet? Do you have a microwave closeish to it?

Ah, genial, ¿ahora se ha convertido en algo bueno?

What about your settings for Traffic Prio? Could you check the Network Monitor when playing with Geo on vs off and see if you notice a difference in bandwidth being used please?

CG-NAT can give you issues connecting to servers and players etc but yes, essentially multiple people are sharing an IP address. Based on everything you've mentioned so far, with the IP changing and it then getting better etc would lead me to believe that obtaining a static public IP for yourself that just you are using would significantly improve your experience.

What about Traffic Prioritization? When you do get the fluctuation of the ping could you check if the Geo-Filter is also reflecting that please?

I'm not sure what it is for your model, it likely has a sticker on the underside with that information, it's probably 192.168.0.1 There won't be many options but I'm hoping it has one option specifically - Energy Efficient Ethernet

It's very unlikely you'll be connected to the exact same server, even in one location they have a lot of servers clustered together. What are your QoS settings currently?

I'm saying on the Arris modem interface, not the XR

It's when Alex has a chance to do so, I will nudge him to get caught up.

Is that in game the ping is fluctuating or on the Geo-Filter? I can't see why that would happen, is there anything blocked on the Geo-Filter when it happens?

Could you provide a screenshot of the page you're seeing there please?

It wouldn't necessarily but will keep your network as stable as possible should any device use a lot of bandwidth. Have you tried forcing servers further away?

¿Podría obtener el registro de la página de Información del sistema cuando intente conectarse, por favor?

Great to hear that, enjoy!

Have you tried the suggestions so far such as fine tuning Congestion Control?

Added!

Não acho que o Geo-Filter em si estaria causando latência, com ele ativado ou desativado enquanto conectado ao mesmo servidor, qual ping você está vendo no Geo vs no jogo?

The switch you're using is it a managed or unmanaged switch? I've not encountered this issue at all before, is there any support on the Uni side of things that either offers a solution or indicates what the problem could be?

Firstly, what is the model of the modem/router the R2 is connected to and do you have ALL devices connected to the R2? You don't necessarily need to change Bandwidth Allocation but as above what are your speeds? We usually recommend a starting point of 70/70 for Congestion Control and then experimenting from there to see what works best for you.

Once the game has been released we will test the game and get support for it.

Added!

Are you using it with or without the injector? It definitely won't work without it so would have thought it would work with it. On the XR are you seeing it listed in the Device Manager at all? I would assume not. If you connect it to the switch and the switch to the router does it then appear/work?

Potentially but we're actually working on a redesign at the moment so that would be quite a ways off if we were to implement something like this, it is a good idea!

I've just had a quick look at the M5, I didn't see a power cable, does it exclusively use PoE?

It's unnecessary as gaming doesn't use that much bandwidth