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Everything posted by Netduma Fraser
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BT Fiber Xr500 Slow
Netduma Fraser replied to mnequest's topic in NETGEAR Nighthawk Support (XR range)
While connected to the router via a Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please. -
It's good so much traffic
Netduma Fraser replied to LeGenD's topic in NETGEAR Nighthawk Support (XR range)
You're applying all the traffic from the console, not just the game so it's not that surprising really -
Impossible de sélectionner rainbow six siege dans geo filter
Netduma Fraser replied to FloOps_'s topic in NETDUMA Français
Oui vous l'avez! -
Connection problem with Playstation 5
Netduma Fraser replied to ZeDoQueijo's topic in NETGEAR Nighthawk Support (XR range)
Go to Settings > WAN Setup and you should see it there -
Impossible de sélectionner rainbow six siege dans geo filter
Netduma Fraser replied to FloOps_'s topic in NETDUMA Français
Sélectionnez l'option Manuel. Ensuite, vous pouvez filtrer le jeu -
Impossible de sélectionner rainbow six siege dans geo filter
Netduma Fraser replied to FloOps_'s topic in NETDUMA Français
Faire ce qui précède ne le fera pas apparaître mais vous permettra de filtrer le jeu après avoir sélectionné l'option manuelle lors de l'ajout du PC -
Impossible de sélectionner rainbow six siege dans geo filter
Netduma Fraser replied to FloOps_'s topic in NETDUMA Français
Bienvenue sur le forum ! Essaye ça: Quittez complètement l'application/le jeu/le client Supprimer l'appareil du géo-filtre Donnez le type de périphérique PC PlayStation dans le gestionnaire de périphériques (si sur PC) Resynchroniser depuis le menu Geo-Filter Map Ajoutez à nouveau l'appareil au Geo-Filter avec l'option manuelle Configurez le géo-filtre comme vous le souhaitez Attendez 2 minutes Démarrez l'application/le jeu/le client Ensuite, voyez si cela fonctionne. -
BT Fiber Xr500 Slow
Netduma Fraser replied to mnequest's topic in NETGEAR Nighthawk Support (XR range)
No worries at all. Unplug the router from power for 10 minutes, plug in, then wait 2 minutes then old the reset button for 30 seconds, then wait 2 minutes before accessing the interface and see if it works please -
Constantly losing internet connection
Netduma Fraser replied to M3freak's topic in Netduma R2 Support
Could you provide the logs from the System Information page when you get a disconnect please? You have to get it before doing a reboot otherwise the useful information will be lost. -
some problems XR500
Netduma Fraser replied to Wantox81's topic in NETGEAR Nighthawk Support (XR range)
That will be an authentication server required for online play so you can essentially ignore that -
Can you provide a screenshot of your Geo-Filter page please when you're seeing this happen?
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Could you provide a screenshot of your Geo-Filter page please?
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device manager, device type
Netduma Fraser replied to Bluegixer1's topic in NETGEAR Nighthawk Support (XR range)
Specifically that suggestion is so that you can add the PC to the Geo-Filter with the Games Console service/the manual option as it is a wider filter than selecting a specific game and more likely to work if the service you've picked is out of date for example -
Thanks a lot for the suggestion, I'll get it added to the list!
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Hey, just to let you know this isn't something we'll be able to officially advise you on but I'm sure others will help
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XR1000 Firmware 1.0.0.68
Netduma Fraser replied to Jackal235's topic in NETGEAR Nighthawk Support (XR range)
The firmware was uploaded by mistake and therefore having it installed could give you unforeseen issues as it may not have been fully tested, I would recommend downgrading until a solid release is available -
Possibly mislocated so try forcing those destinations instead and see if you're able to get them
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We still need to add games, it can't know a game if it hasn't come across its data yet for example, the more data we feed it the better it will be. Just as a redundancy make sure to put it here:
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If you have a look at Ping Heatmap, does the ping you would have to that server still appear in Texas or is it appearing elsewhere?
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Try forcing the UK server and see if you get a better experience
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Hey, welcome to the forum! You haven't added your device to the Geo-Filter that you want to filter on, that's why nothing is showing, I'd recommend having a look through our optimal settings guides to help you get setup: https://support.netduma.com/en/support/solutions/folders/16000090646
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Nothing yet I'm afraid, I'll get back to you tomorrow hopefully with some more news
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Traffic Prioritization
Netduma Fraser replied to Muhammad's topic in NETGEAR Nighthawk Support (XR range)
Well in theory it could prioritize them over your gaming yes, so I would suggest just leaving the PlayStation added and remove the rest -
Hey Kevin, welcome to the forum! Sorry to hear you're having this issue, I see you've emailed us as well, unfortunately as above they have taken steps to eliminate Geo-Filtering. We do have a probable solution in the works but this may take quite some time. If you would like to get a refund please email us again and I'll get that sorted for you.
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Traffic Prioritization
Netduma Fraser replied to Muhammad's topic in NETGEAR Nighthawk Support (XR range)
Games Console prioritizes ports 1024-65535, normal traffic occurs on port 80/443 so that's probably why it isn't prioritizing. Is there a specific use case to prioritize these devices as it shouldn't be needed.